Technical Consultant, Degreed
Upskilling platform for businesses
Job no longer available
Upskilling platform for businesses
501-1000 employees
Job no longer available
501-1000 employees
Company mission
To help users to achieve their own personal educational missions.
Role
Who you are
- This role is perfect for someone who’s passionate about solving real-world problems with technology, thrives in a fast-paced environment, and enjoys building lasting relationships with clients
- If you speak English fluently (bonus points for an additional European language!) and love working at the intersection of people, tech, and strategy—this one’s for you
- 5+ years of experience in technical account management or technical implementation, with a focus on integrations in enterprise environments
- Solid hands-on experience with APIs, FTP, SAML, and other data transfer protocols
- Strong technical acumen with the ability to explain complex concepts to non-technical stakeholders
- Proven experience managing multiple projects simultaneously, preferably using tools like Precursive and Zendesk
- Strong organizational skills with an eye for detail and the ability to thrive in fast-moving, entrepreneurial settings
- Background in HCM, Talent Management, or HRIS consulting in SaaS or Professional Services environments
- Ability to build and maintain strong client relationships, acting as a trusted advisor
- Willingness to travel as needed
- Fluency in English is required; proficiency in an additional European language is a strong advantage
What the job involves
- We're looking for a Technical Consultant to join our Professional Services team in EMEA
- In this role, you’ll serve as a technical partner to our enterprise clients—designing, implementing, and supporting complex solutions that power Degreed's platform throughout the client lifecycle
- Reporting to the Director of Professional Services, you’ll work hands-on with product configurations, integrations, and technical best practices
- Partner with clients to implement Degreed’s technical solutions, products, and integrations
- Lead technical onboarding and training sessions with clients and third-party providers
- Consult with clients on system configuration, SSO authentication, user access, and data/content integrations
- Translate client requirements into scalable solutions and produce comprehensive design documentation
- Test, troubleshoot, and validate technical solutions throughout implementation
- Provide expert guidance on best practices and help clients overcome technical roadblocks
- Collaborate closely with internal teams to support client success and drive product adoption
- Manage multiple client projects concurrently, ensuring timely and high-quality delivery
- Help shape and evolve our services by contributing feedback, ideas, and continuous improvement suggestions
- For remote and hybrid roles, you’ll collaborate virtually using tools like Zoom and Slack. This role may require prolonged computer use and stationary work, with the ability to interpret written and verbal communication effectively
Our take
Platforms to help employers upskill their people have become more in-demand in recent times. Degreed is a high-calibre name in this space, used by over a third of Fortune 500 companies. Some of their best known clients include Pepsico, Shopify, American Airlines, Boeing, HP and Visa.
Alongside providing courses, books, videos, articles and podcasts for skills development, the company uses the data it gathers to connect learners with suitable projects and job opportunities. This is where Degreed’s best value lies, as employees are more likely to trust and remain loyal to companies where they can see a path for how skills development allows for career growth.
With strong support and funding, Degreed is well-positioned to continue its growth trajectory. As organisations seek to differentiate themselves as workplaces, and use employee benefits to this end, there should be no shortage of potential clients for the company.
Freddie
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Feb 2023
$50.9m
LATE VC
Apr 2021
$153m
SERIES D
Total funding: $388.3m
Company benefits
- Remote-work company with small offices where the biggest concentration of our people live
- Team lunches, travel budgets for on-site visits, virtual happy hours, weekly all-hands meetings & monthly release parties
- Generous & flexible time off
- Best-in-class tech & software, including for your home office
Company HQ
Pleasanton, CA
Leadership
David Blake
(CEO & Co-Founder)David started his career as an Oliver Wyman Management Consultant, before leaving after a year and a half to found Chegg. He then co-founded Degreed in January 2012, serving as CEO until 2018 and Executive Chairman since.
Eric Sharp
(CTO & Co-Founder)Director of Software Dev at MediConnect Global, acquired by Verisk for $348M.Developer and director at Novarad.
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