Project Manager, Phorest
Payments, 12 Month Contract
We usually respond within three days
Salon management solution
Open for applications
Salon management solution
201-500 employees
Open for applications
We usually respond within three days
201-500 employees
Company mission
To empower and inspire salon, spa and clinic owners to grow fantastic businesses while attracting and delighting loyal clients and talented staff.
Role
Who you are
- Have 5+ years in project or programme management, ideally with experience in payments, fintech, or SaaS
- Are commercially minded and understand how project execution ties into product adoption and revenue generation
- Are highly organised and detail-oriented, with the ability to manage multiple priorities simultaneously
- Have excellent communication and relationship-building skills, including with senior stakeholders and external partners
- Bring a collaborative mindset and are comfortable working across time zones and cultural contexts with regional teams
- Are comfortable challenging and holding others accountable, while maintaining trust and collaboration
- Are confident using tools like Jira, Slack, Notion, G-Suite, and other project management platforms
- Are a natural problem solver who takes ownership and follows through
- Can influence without authority and work cross-functionally to align goals and actions
What the job involves
- We are looking for a commercially driven and operationally savvy Project Manager to join our Finance team on a 12-month maternity cover contract
- This is a payments-focused role, supporting the strategic rollout and operational success of PhorestPay across multiple regions
- Reporting directly to the CFO, you’ll work across Product, Sales, Marketing, Support, PayOps, and external partners to deliver high-impact projects that touch everything from feature enablement and onboarding to customer communications and regional expansion
- You’ll also collaborate closely with regional teams to ensure plans are locally relevant, feasible, and aligned with broader market strategies. You’ll be a key figure in ensuring our payments roadmap delivers on its commercial goals
- Lead and manage end-to-end strategic projects within the PhorestPay stream, including the rollout, enablement, and optimisation of payment features across multiple markets
- Act as a central liaison for key external partners and internal stakeholders, driving effective collaboration, feature implementation, and commercial alignment
- Coordinate cross-functional delivery across Product, Commercial, Marketing, Support, PayOps, Operations, and regional teams to ensure alignment with market needs and timelines
- Monitor progress, surface risks, and maintain momentum by proactively unblocking issues, prioritising actions, and ensuring accountability across teams
- Communicate project updates and outcomes to senior leadership, providing clear visibility into progress, payments adoption metrics, commercial impact and customer experience outcomes
- Promote operational excellence by creating structured project plans, leading retrospectives, sharing best practices, and supporting continuous improvement
- Provide guidance and support to colleagues and other project managers, promoting rollout best practices and cross-functional collaboration
- Be flexible and adaptable to shifting priorities, occasionally supporting smaller initiatives within the business as needs arise
Our take
Annually, significant financial losses plague salons and health spas due to both no-show appointments and sluggish periods. Addressing this predicament head-on, Phorest emerges as the solution, providing salon proprietors with user-friendly marketing software.
Phorest's software allows salons to dispatch appointment reminders and promotional details to their clientele. This seemingly uncomplicated remedy remarkably curtails no-show deficits by an impressive 70% - an extremely valuable offering.
From its inception, Phorest has consistently evolved and broadened its platform, adding features for staffing management, inventory control and strategic marketing. It has also secured funding which has enabled it to confidently vie with international contenders like Zenoti and Booker on the global stage.
Freddie
Company Specialist at Welcome to the Jungle
Insights
9% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Mar 2022
$12m
LATE VC
Jun 2018
$22.5m
GROWTH EQUITY VC
Total funding: $36m
Company benefits
- Your wellbeing is important to us - We provide private healthcare, and employee assistance program and a free online GP service (WebDoc)
- As part of our Financial Wellbeing, we provide an Employee Share Purchase Scheme, Pension, Life Assurance, and Income Protection
- We help you travel by providing a bike to work scheme as well as tax saver transport tickets
- We care for your family and provide Enhanced Maternity and Paternity benefits
- We grow our own timber! We provide a great learning environment including an extensive onboarding program
- Career development is important to us. We even have our own in-house Learning and Development/Business coach and many online resources including LinkedIn learning
- We don't believe in formal dress codes. We prefer causal things
Company HQ
North City, Dublin, Ireland
Leadership
Ronan Perceval
(Co-Founder & CEO)Previously worked in hair salons, and also co-founded Demonware.
Jamie Myerscough
(Co-Founder & Director)Previously served as Phorest's CEO and Sales Director. Is currently CEO of Educogym.
Salary benchmarks
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