Director of User Research, Procore
$233.4-320.9k
+ Bonus Incentive Compensation
Office located in West 6th Street, Austin
Construction management platform
Be an early applicant
Construction management platform
1001+ employees
Be an early applicant
$233.4-320.9k
+ Bonus Incentive Compensation
Office located in West 6th Street, Austin
1001+ employees
Company mission
To connect everyone in construction on a global platform.
Role
Who you are
- 8+ years of experience researching, building and delivering successful B2B and/or consumer products at scale
- Prior user research management experience in a collaborative environment, with a track record of managing effective user research teams
- Ability to fluently communicate between business and research, setting meaningful goals and objectives for your team, while advocating for key research and design decisions to company leadership
- Proven track record of leveraging analytics to inform decisions and validate hypotheses
- Demonstrated ability to recognize and inspire excellence in design and research work among team members with strong servant leadership qualities, fostering team autonomy and engagement
- Deep understanding of user-centric problem-solving, design thinking, and full-cycle product development
- Proficient with modern design and research tools
What the job involves
- We’re looking for a Director, User Research to join Procore’s Product Design team
- As a Director, User Research, you will be accountable for the research strategy and execution that informs Procore's end-to-end experiences
- You'll lead a talented research team and work with other cross-functional teams to gather, synthesize and distribute customer insights to help inform and design industry-leading customer experiences
- You’ll be deeply connected with and motivated by our vision to improve the lives of everyone in construction
- This position will report to our VP of Design and will be based in our Austin, Texas office
- Lead a team of talented researchers and research operations specialists
- Create and manage research roadmaps
- Develop research plans to inform and validate our product vision
- Gather and analyze qualitative and quantitative insights to inform experience decisions
- Collaborate with key leaders to develop and prioritize business objectives and key results
- Be a strong advocate for customer-centered design
- Oversee our customer experience metrics
- Be a strong advocate for the voice of our customers
Application process
- We’re looking for someone to join us immediately
Our take
Construction tech company Procore offers a cloud-based construction management platform. With substantial productivity gains and cost reductions on the table for construction companies that digitize more efficiently, Procore’s offerings are an attractive prospect for those operating in the industry.
Founded in 2002, Procore now serves over 15,000 businesses, providing a range of products for preconstruction, project management, and resource and financial management. Its platform is built atop multi-zone cloud infrastructure, and is able to house every app, document, and person involved in projects, providing visibility that simplifies processes for everyone involved.
With promising stock performance and a legacy position in the construction tech sector, Procore seems likely to continue a steady upward trajectory in this growing market. The company published its first Environmental, Social and Governance report in 2022, highlighting its commitment to work towards a more sustainable future, and has continued to develop integrations and partnerships to improve its offerings.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 11 rounds)
May 2020
$150m
LATE VC
Sep 2019
$94.9m
SERIES I
Total funding: $567.8m
Company benefits
- Comprehensive healthcare benefits, long-term disability, life insurance and other wellness resources
- Values-driven PTO that is based on openness, ownership and optimism – take the time you need when you need it
- Retirement benefits such as a 401k or RRSP with employer contribution (varies by country).
- Employee Stock Purchase Plan for eligible employees
- Employee enrichment program with classes and programs for personal and professional development
- Procore Perks - a reimbursable stipend for purpose-driven goods and services that support work/life well-being and physical and financial wellness
- Family building benefits including fertility treatments (with some medical plans) and cash benefits to support adoption and surrogacy
Company values
- Openness: Be honest without ego
- Optimism: Build toward what’s possible
- Ownership: Take initiative and move forward
Company HQ
Carpinteria, CA
Articles
Leadership
Tooey Courtemanche
(CEO)Worked as a Software Engineer at Skip Steveley & Associates after graduating from the University of Arizona. They were also CEO of Webcage, a software consultancy company.
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