Chief Revenue Officer, Auror
$450-600k
OTE
+ Employee share scheme
3-4 days a week in office
Retail crime intelligence platform to make communities safer
Be an early applicant
Retail crime intelligence platform to make communities safer
101-200 employees
Be an early applicant
$450-600k
OTE
+ Employee share scheme
3-4 days a week in office
101-200 employees
Company mission
To build a retail crime intelligence platform that connects people and organisations with timely intel to proactively reduce the impacts of crime in retail stores and in our communities.
Role
Who you are
- 10+ years of experience in revenue leadership roles, with a proven track record of scaling enterprise B2B technology companies
- Experience leading global, SaaS, enterprise-focused sales and go-to-market teams
- Deep understanding of the retail and/or public safety sectors is a significant plus
- Experience in Series C+ growth-stage companies, leading teams through high-growth scaling
- Demonstrated success in building and executing enterprise sales strategies, including complex deal negotiations and strategic partnerships
- Strong analytical mindset with experience in data-driven decision-making, revenue forecasting, and performance measurement
- Proven ability to attract, develop, and retain top GTM talent globally
- Strong executive presence with excellent communication and stakeholder management skills
What the job involves
- This is a rare opportunity to step into a high-impact, global leadership role with all the ingredients for success already in place
- You’ll be joining a company that’s ready to scale rapidly - with a differentiated and proven product, some of the world’s largest retailers already loyal customers, zero customer churn and a talented and mission-driven team
- As our Chief Revenue Officer (CRO), you will be responsible for driving and accelerating revenue growth across all go-to-market functions, including New Business, Retail Partnerships, Customer Success, and Marketing
- You will define and execute the strategy to drive predictable, sustainable revenue growth in existing and new markets while strengthening our position as the trusted platform for retail crime intelligence
- This role is critical to take us from a strong foundation to market leader as we continue to expand globally, particularly in the enterprise segment, with a strong focus on large retail brands and public safety organizations
- You will be responsible for building a high-performance commercial organization, optimizing processes, and ensuring our revenue strategies align with our company’s mission, vision, and values
- Develop and execute a comprehensive revenue growth strategy that aligns with the company’s short- and long-term objectives
- Scale and refine our go-to-market strategy, ensuring a strong pipeline and predictable revenue growth
- Own all revenue-generating functions, including Sales, Marketing, Customer Success, and Partnerships, ensuring cross-functional alignment
- Drive expansion into new markets, verticals, and geographies while strengthening our position in existing ones
- Lead and optimize our enterprise sales strategy, ensuring we continue to win and expand within large retail and public safety sectors
- Build and maintain relationships with Fortune 1000 decision-makers, public sector leaders, and key industry stakeholders
- Implement scalable sales methodologies, leveraging data and analytics to improve forecasting and sales efficiency
- Drive land-and-expand strategies within existing accounts while identifying new strategic opportunities
- Ensure best-in-class customer experiences that drive retention, renewal, and expansion
- Align post-sales functions to maximize customer value realization, ensuring high Net Revenue Retention (NRR)
- Champion customer advocacy and partner with Product to influence roadmap decisions based on customer insights
- Oversee demand generation, account-based marketing (ABM), and brand strategy to drive pipeline growth
- Partner closely with the Marketing team to ensure alignment between inbound and outbound strategies
- Drive thought leadership initiatives to position the company as a market leader
- Expand our ecosystem by fostering relationships with system integrators, alliances, and key industry players
- Build, lead, and scale a high-performing global revenue organization
- Establish and optimize key revenue metrics, reporting, and forecasting to provide data-driven insights
- Drive efficiency in sales motions, deal cycles, and expansion strategies
- Cultivate a strong, inclusive, and high-performance culture across all GTM teams
- The success of the Chief Revenue Officer will be measured by:
- Achieve and exceed ARR and NRR targets quarter over quarter
- Drive market expansion and customer acquisition growth
- Expand enterprise customer base, particularly in retail and public safety
- Increase Net Revenue Retention (NRR) and improve customer lifetime value (LTV)
- Reduce sales cycle length while increasing win rates and deal sizes
- Improve pipeline velocity and sales team productivity
- Increase customer satisfaction (CSAT) and Net Promoter Score (NPS)
- Develop strategic partnerships that contribute to revenue growth
- Build and sustain a high-performing, diverse, and engaged global GTM team
- Foster cross-functional collaboration between Sales, Marketing, CS, and Product
- You’ll be reporting to Phil Thomson, Chief Executive Officer
Application process
- You'll be asked to submit a cover letter as part of your application. While this is optional we do encourage it, as we find cover letters can tell a story that resumes alone often cannot. Our hiring team love to understand what attracted you to this role and why you are excited about the opportunity to join Auror
- Once you apply, you’ll hear from us to acknowledge your application. If you have questions about any of the above, or if you have any accessibility requirements, we’ll be able to help you from there
Our take
Across the globe, profit-motivated and organised crime costs trillions of dollars each year, with retail theft costing the world over $100B annually. However, shoplifting has become an “accepted” business cost, often unreported and unsolved, that businesses factor theft costs into their budgets and forecasts. Auror’s platform for retailers is focused on preventing crime, reducing loss, and making stores safer.
The company uses data visibility technology for fast and easy reporting of crime, providing crimefighters with the intelligence they need to not only solve more crime, but also provides insights as to how to prevent future shoplifting. Connected with over 2,000 law enforcement agencies, it drives a 50% improvement in debt recovery rates and resolves cases that would ordinarily never be investigated within two weeks.
The company has expanded globally, with offices in New Zealand, Australia, the USA, and the UK, and works with some of the largest retailers in these countries, including Walmart, Woolworths, and Coles. Auror’s successful expansions and proven product have it well set to be at the centre of greatly reducing retail theft across the globe.
Steph
Company Specialist at Welcome to the Jungle
Insights
21% employee growth in 12 months
Glassdoor (5)
Company
Funding (last 2 of 3 rounds)
Nov 2024
$47.5m
SERIES C
Dec 2021
$20m
LATE VC
Total funding: $85.7m
Company benefits
- Employee Share Scheme: You’ll own part of a company making a real difference!
- Flexibility: We are hard-working and outcome-focused, but recognize there is more to life than work. We promote a healthy work/life blend
- Shorter Working Week: Everyone gets Friday afternoons off, so you can start your weekend early, and do more of whatever it is that makes you happy
- Mental and Physical Health: We understand how vital both mental and physical health is, and have policies to support that, including Wellness Days (days that you can take for any reason whatsoever, not just for when you’re sick/ unwell)
- Private Health Care (Medical): Auror automatically enrols you into our private healthcare plan
- Family-Friendly: We offer comprehensive parental leave and benefits for primary and non-primary caregivers
- Personal Development: We support our team to participate in courses, conferences, or events that will help them be relentless about improvement
- Making an Impact: You’ll work to solve interesting problems and help us keep communities safe.
Company values
- Magic moments matter
- We measure by impact
- Be the force for better
- Together as one
Company HQ
River North Art District, Denver, CO
Articles
Leadership
Tom Batterbury
(CSO)Former Management Consultant & Business Analyst. Previously worked as a Consultant (Strategy and Operations) at Deloitte New Zealand, and was a Marketing Tutor at the University of Otago.
Phil Thomson
(CEO)Former Young Managers' Advisory Board Member at the New Zealand Institute of Management Inc., and former Board Member at the New Zealand Council of Legal Education. Previously worked as an Associate (Intellectual Property) at Simpson Grierson and was a Business Consultant at Dashing Consultants.
James Corbett
(Director of Technology)Former Software Developer at Xero, and previously worked as a Consulting Analyst at Deloitte.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Diversity, Equity & Inclusion at Auror
Share this job
View 2 more jobs at Auror