Application Support Engineer, Foundry OS
+ Equity Scheme (coming soon!)
Building the future fabric of financial services
Be an early applicant
Building the future fabric of financial services
1-20 employees
Be an early applicant
+ Equity Scheme (coming soon!)
1-20 employees
Company mission
To empower businesses with a seamless, inclusive and trusted financial platform.
Role
Who you are
- 3+ years experience as an application support engineer
- Deep understanding of Linux application administration and shell scripting
- Experience of maintaining and administering Oracle database environments
- Knowledge of supporting banking applications
- Knowledge of Oracle APEX and ORDS based applications
- Attention to detail
- Excellent communication skills
- Flexible and focussed on solutions
- Organised and self-sufficient
What the job involves
- We’re looking for an engineer to act as an Application Support specialist comfortable in Linux scripting and Oracle database administration to support core banking solutions running alongside the FoundryOS cloud platform
- This role includes ongoing administration and support of the applications and their wider ecosystem of data feeds and 3rd party connections that is critical to the day-to-day running of one of our clients
- You’ll work closely as part of the Platform and Support Team to ensure the full stack of these applications, including their IaaS servers, are supported, maintained and secured. Additionally you will be responsible for running BAU procedures and operations for the client
- Alongside this core part of the role, you will also be involved in the wider FoundryOS SaaS platform with other members of the team. This role includes out-of-hours on-call support responsibilities
- Maintaining the application environments used to run core banking operations, including monitoring, patching, performance tuning and general maintenance
- Building bash scripts to automate manual processes and monitor application uptime
- Maintaining database environments (primarily on Oracle, with some SQL Server) used by the core banking applications including monitoring, backups, patching, performance optimisation and general maintenance
- Monitoring, troubleshooting, maintaining scripts and other batch operations used by the core banking applications
- Monitoring and ensuring connectivity between core banking applications and users or third party solutions
- Handling regular technical operations processes such as export and load of data to support banking processes such as end-of-month or end-of-year
- Providing second level support to handle incidents or service requests as part of ongoing running of the applications
- Contributing to documentation, SOPs and knowledge sharing
- Identifying opportunities to automate manual tasks and improve efficiency
- Experience with server applications primarily with Linux but also some Windows Server
- Problem-solving approach — enjoy investigating issues and finding solutions
Application process
- Step 1: Meet the recruiter
- If you meet the grade we will have a short discussion with you to understand you more and get to know us and the role
- Step 2: First (technical) interview
- The team you could be working with will interview you. Some roles have a technical part of the interview process
- Step 3: Second (final) interview
- A second stage interview will go deeper about you and how you align with us as a company
- Step 4: Decision
- We will make a decision and let you know why. We will never ghost you or give you generic feedback
Salary benchmarks
Our take
Financial services are changing fast, yet many banks and financial firms are held back by old systems that are slow and expensive. Building something from scratch can take years, and traditional vendors may lock companies into rigid solutions that don't adapt well as the market evolves. The result is an industry that knows it needs to move fast, but struggles to do so.
FoundryOS is a software-as-as-service financial services cloud designed to help fintechs, banks and financial companies launch and scale products quickly. Its platform is built around powerful "primitive" capabilities that act like building blocks. These can be configured and combined to create anything from a single financial product to an entire financial service business.
With this focus on flexibility and speed, FoundryOS is helping teams turn ideas into real, working services far faster than traditional approaches. The team has a proven track record of creating digital and challenger banks around the world too, drawing on experience from 11:FS. That experience is baking into the platform, putting FoundryOS in a good position to grow and adapt as financial services continue to evolve.
Freddie
Company Specialist at Welcome to the Jungle
Company
Company benefits
- 25 days holiday
- Birthday day off
- Workplace pension scheme
- Private medical insurance
- Private dental insurance
- Group income protection
- Group life assurance
- 24-hour mental health support
- Equity scheme (coming soon!)
Company values
- Communication: We all own our own narrative
- Attitude: We embrace our weird
- Impact: We punch above our weight
- Team: Success is a team sport
Company HQ
London, UK
Leadership
Dave Morris
(CEO)Previously the Global Head of Technology and VP of Engineering at 11:FS. He also served as the Director of Application Development at Discover Financial Services and worked at Hometrack as the Head of Engineering then Director of Engineering.
Emily Notman
(Head of Product)Previously the Head of Product at 11:FS. She also served as the Lead Product Manager at juro.
Martin Spain
(VP of Product Engineering)Previously the Engineering Director for 11:FS Pulse, Martin has also worked as Principal Engineer for leading digital agencies and has worked with clients including Renault, the FA and HSBC.
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