Technical Program Manager, Branch

• The ideal candidate will bring a combination of strong technical skills, experience with product security and participating in sales enablement functions
• At least 5+ years experience as a Technical Program Manager focusing on product security, sales enablement, and security
• Bachelor's / master’s degree in computer science, Computer Engineering, (or equivalent experience)
• Experience partnering with Technical Account Managers and Sales Engineers on pre-sales and post-sales security requirements
• Experience with sales enablement functions including responding to customer security questionnaires
• Experience with participating on customer calls discussing security and privacy issues
• Experience with Standardized Information Gathering (SIG) questionnaires for security
• Experience mitigating fraud and abuse and developing strategies to reduce fraud and abuse
• Strong experience with security specifically with security architecture, operations, and governance
• Excellent analytical, written, and verbal communication skills – capable of explaining complex requirements in simple words

Desirable

• We are seeking an experienced Technical Program Manager - Security reporting directly to the Head of Security
• This position will own how security responds to security inquiries from existing and potential customers, and drive customer security requests with internal teams
• This important role will collaborate across Product, Sales, Engineering, and Security teams
• Own the security sales enablement process by responding to customer security questions from existing and potential customers
• Collaborate with technical account managers and participate on customer calls as part of the security team
• Support post-sales teams on security, privacy and fraud requests
• Enhance and build out the customer trust and security strategy
• Work with Product teams on Identity, and Access Management, Single Sign-On, and Identity Providers
• Collect feedback and input from customer for security controls and requests
• Develop metrics and KPIs on the sales enablement process
• Participate in customer fraud and abuse requests from various channels
• Work with Product, Engineering and Security to mitigate fraud from customers