Product Design Lead, Octopus Money

• If you’re passionate about mentorship, experimentation, and leading design at scale, this is your chance to drive impact, challenge conventions, and shape the future of financial design
• Collaborative and a great team player
• We’ve built a great team of top performers, and you’ll need to work with others from across the business to identify problems, agree solutions and implement changes
• Problem solver at heart with an analytical mindset
• You should be someone who gets excited by complex problems and can find creative ways to solve them no matter what your level of knowledge and experience with the subject matter. You should be able to digest complexity and develop a plan to move forward, without losing sight of the important details
• Goal driven and not afraid to get stuck in
• We like to set ambitious goals and find creative ways to hit them, even if that means rolling up our sleeves and doing manual tasks before we’ve managed to fully automate them. You should have a bias towards action and getting things done
• Knowledge and experience required
• Significant experience in digital product design, including leading design projects end-to-end, 3+ years in a leadership role
• Proven track record of mentoring and managing designers and fostering high-performing design teams
• Strong portfolio demonstrating excellence in interaction design, visual design, and user-centred design processes balancing user needs with business requirements
• Experience working closely with product managers and engineers in agile environments to deliver customer-facing products
• Proficiency with modern design and prototyping tools (Figma, Balsamiq etc) and user testing tools (Lyssna, Maze etc)
• Experience evolving and maintaining design systems
• Excellent communication skills, with the ability to articulate design decisions and influence cross-functional teams
• Passionate about using design to make financial services more accessible and intuitive for everyone

Desirable

• The Product Design Lead plays a pivotal role at Octopus Money, guiding the design vision, strategy, and execution across our customer journeys and tools. You will lead and nurture our Design team, ensuring we deliver products and experiences that align with our mission of making money advice accessible to all
• Reporting to the Chief Product & Technology Officer, the Product Design Lead will collaborate closely with Product, Proposition, Engineering and Marketing to champion user needs while balancing business objectives and technical constraints
• Build and mentor a high-performing design team (currently two designers but with plans to scale), fostering alignment, innovation, and autonomy while cultivating a culture of continuous learning
• Guide the design vision and strategy for our customer journeys, ensuring alignment with our brand and mission
• Collaborate with Product Managers, Engineers, and the Marketing and the Proposition teams to deliver seamless, accessible, and engaging user experiences across all touchpoints
• Oversee and evolve our design system in collaboration with Product and Engineering teams to ensure consistency and efficiency across products
• Advocate for user needs by conducting and leveraging user research and testing to inform design decisions
• Ensure high standards of quality and usability, giving and receiving constructive feedback through design critiques and reviews
• Use data and customer insights to refine and improve designs iteratively
• Contribute to shaping the overall product strategy and roadmap, representing design in leadership discussions