Senior Account Manager, Stuart
More information about location
Last mile delivery service
Be an early applicant
Last mile delivery service
1001+ employees
Be an early applicant
More information about location
1001+ employees
Company mission
To connect businesses, customers and couriers to revolutionise the way goods are transported in cities.
Role
Who you are
- 5 years of successful experience in account management, consulting, or project management within the Tech industry
- Proven success in a B2B commercial environment with a high level of complexity
- Solution-oriented: always seeking innovative ways to make things work rather than finding reasons for why things don't work
- Data-driven and keen on working in a Tech environment with a strong operational focus
- A self-starter who thrives in working autonomously, taking initiatives, and has excellent organizational skills
- Successful experience in project management involving multiple stakeholders at the client side and/or cross-functional teams internally
- Fluent in both French and English
- Experience in a startup or scale-up in Tech, logistics, or delivery sectors is a strong plus
What the job involves
- We are looking for our future Senior Account Manager to join our team based in Paris
- You will be the primary point of contact for our key strategic accounts on our Food & Grocery sectors. Your role will involve building strong partnerships and driving their success both strategically and operationally
- Develop trusted relationships with key decision-makers (Marketing Directors, Operations, E-commerce, etc.), positioning yourself as an expert advisor capable of providing tailored solutions to their challenges
- Drive account performance by identifying growth levers and implementing initiatives that maximize results for both parties
- Ensure rigorous operational follow-up by collaborating with internal teams to maintain a high level of client satisfaction
- Coordinate internal and external stakeholders, facilitating communication and aligning efforts to meet client expectations and exceed their goals
- Capitalize on successes by documenting processes, sharing best practices, and fostering continuous improvement to ensure replicability
Application process
- Please note: Our Talent Acquisition Team is international coming from across the world 🌍 We kindly ask you to please submit your CV and application in English so that it can be reviewed correctly (unless the job posting is in a language other than English). Thank you 🤗
Our take
Founded in 2015, Stuart Delivery is one of many companies operating in Europe’s competitive rapid delivery and logistics market. However, where startups such as Getir aim to deliver groceries within 15 minutes, Stuart connects businesses with its fleet of independent couriers to deliver a range of cargo.
It empowers thousands of companies across Europe by providing same-day delivery, next-day delivery and returns solutions. It works across verticals with retailers, grocery stores, restaurants and e-commerce merchants to enable smarter transportation models. Couriers on the platform complete tens of millions of deliveries annually for the biggest brands across retail, e-commerce, grocery and food. The company operates in more than 120 cities across 6 countries.
The company is focusing on establishing relationships with charging infrastructure providers and financial partners to incentivise and support couriers’ transition to electric vehicles. It continues to expand its market presence by partnering with leading brands such as Tesco and Co-op and has recently added several major UK cities to its Hub to Home service, allowing same-day delivery across much of England.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
6% employee growth in 12 months
Company
Funding (2 rounds)
Nov 2015
$22.9m
SERIES A
Feb 2015
$1.6m
SEED
Total funding: $24.5m
Company benefits
- Work-life balance - hybrid working model and flexible hours 🏡
- 2 volunteer days per year to have a positive impact on our communities and the environment
- Work-from-Abroad policy (enjoy 30 days per year working from anywhere!) 🏞
- Work in an international, dynamic and passionate environment with a company culture focused on learning and development 🎉
- Ticket Restaurant 🥗
- Private healthcare 🧑⚕️
Company values
- Continuous Innovation: Think & design with a limitless mind - We stay at the forefront of innovation because we never stop stretching the limits of what’s technologically – or humanly – possible
- Flexibility: Adapt easily to whatever life throws your way - We empower this fast-changing world and its diverse people with an attitude of absolute flexibility
- Efficiency: What ever you do, do it efficiently - This applies to everything we do as a company, from our technology designed to maximize efficiency, to our swift courier fleet and our reliable bulletproof processes
- Simplicity: Make things as simple as possible for everyone - Simplicity is integral to our product design, our work methodology and our service delivery model
- Customer-Centrism: Put yourself in the other person's shoes - From service to communication to design, everything we do, we do it with the end-user in mind
Company HQ
Épinettes, Paris, France
Articles
Leadership
Cornelia Raportaru
(CEO)Over 20 years of experience managing teams and multi-million-pound budgets across tech scale-ups, Telco, and FMCG.
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