Director of Growth Product, Superhuman
$230-265k
Speedy email experience
Job no longer available
Speedy email experience
101-200 employees
Job no longer available
$230-265k
101-200 employees
Company mission
To provide the fastest email client in the world.
Role
Who you are
- This is likely achieved through having 10+ years of professional experience, with 5+ years of experience leading growth and product teams
- Building and refining product-led growth strategies for product-led, marketing-led, and sales-led SaaS businesses
- Developing, hiring, and retaining high-performing product teams
- Proven experience of successful Product growth business impact
- Good balance between data-centric experimentation and bold risk taking
- Strong entrepreneurial mindset. This is a transformational role, with many areas where there is no playbook
- Driving high-pace of execution in a highly ambiguous context
What the job involves
- Build and lead Growth Product to unlock the virality of Superhuman for more individuals and teams and accelerate the entire Superhuman mission
- Lead our growth product experiences to be the best in the industry
- Outcome #1: Rapidly and consistently deliver experiences to our customers that drive growth and are delightful, of remarkable quality
- We are here to build the most delightful and remarkable experiences possible. An experience is delightful when it evokes pleasant surprise
- An experience is remarkable when it is so impressive that it compels people to talk about it
- Simultaneously, we are on a journey to rapidly accelerate our growth trajectory. To achieve this outcome, the Head of Growth Product will:
- Build out the roadmap, vision, and strategy for Growth Product. Improving Superhuman’s customer journey funnel end to end — from new user acquisition to conversion to retention to and back again for both individuals and teams
- Work cross-functionally with stakeholders such as Delight, Customer Success, Customer Engagement, Core Product, Engineering, and Marketing, to delight our customers and achieve common goals
- Outcome #2: Build and lead a high-performing cross-functional growth product organization
- Inspire our team of world-class growth product managers, designers, engineers, analysts, and marketers to do the best work of their careers
- Hire, coach, and retain a diverse, distributed, and talented team
- Lead the organization with coaching, prioritization, clear communication, and modeling Superhuman values
- Outcome #3: Define our growth product strategy
- Identify the 10x opportunities to help us maximize our impact on both our customer experience and our growth
- The scope entails our website, user and teams' signup, activation, invitations and referrals, monetization, and other areas
- Collaborate across our leadership team to define how product-led growth can reinforce our competitive advantage and overall strategy
- In particular, this is a very deep partnership with our Marketing function, who owns company-wide Growth targets
- Define a clear and well-articulated growth product strategy that unlocks exponential growth
- Lead the execution of that strategy, anticipate roadblocks, and enable the team to succeed
Our take
We spend a staggering upwards of 3 hours a day buried in our emails. The majority of us are used to legacy giants like Gmail or even Hotmail. Superhuman recognizes that our email UX could just be a lot more beautiful and efficient, and have integrated smart features like “unsend” so we never have to suffer the embarrassment of another typo.
Although standing out in a market of free services (they charge a $30 per month fee), Superhuman commanded a waiting list of over 250,000 during its beta testing phase.
With more than $100 million in overall funding from firms like Andreessen Horowitz and First Round Capital, Superhuman is setting trends in emerging enterprise software with both its design and go-to-market strategy. They’ve managed to steal an audience from the big players by giving users something beautiful and more streamlined to work with. Its 2024-released feature is a testament to this, which generates instant reply suggestions for emails that are smart, context-aware and efficient.
Steph
Company Specialist at Welcome to the Jungle
Insights
37% employee growth in 12 months
Company
Funding (2 rounds)
Aug 2021
$75m
SERIES C
May 2019
$38.1m
SERIES B
Total funding: $113.1m
Company benefits
- Friday wins: a weekly event where entire teams gather to share what they have accomplished during that week
- Super buddies: in your first week you are paired with an experienced team member outside your team to help you settle and show you the ropes
- Lunch roulette: Every Wednesday, teams are split into random groups of two or three to grab lunch outside the office
- 401k
- Flexible parental leave
- $3000 per year towards your professional development
- Allyship education program to help build your best self
- Custom MacBook Pro
- $3000 budget for workstation setup
- All your lunches catered or expensed
- Flexible spending accounts for commuter costs, dependent care, and healthcare expenses
- Work from home opportunities
- Health insurance
Company HQ
The East Cut, San Francisco, CA
Leadership
Rahul Vohra
(CEO & Co-Founder)Before founding Superhuman, Rahul was a Technical Advisor for BOLDstart Ventures, which provides seed and first-round funding to early-stage internet companies. Rahul has also been an investor in Partender, sendwithus, EasyPost, Placer and YesGraph.
Conrad Irwin
(CTO & Co-Founder)After founding Rapportive, which added context and transparency to emails, Conrad worked as a Senior Software Engineer for Linkedin. Before co-founding Superhuman, they were the VP of Engineering for Bugsnag, an automatic crash detector for web and mobile apps.
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