Account Manager, DoubleVerify
Software platform for digital media measurement and analytics
Job no longer available
Software platform for digital media measurement and analytics
1001+ employees
Job no longer available
1001+ employees
Company mission
To build trust and transparency across the digital advertising ecosystem and help advertisers succeed.
Role
Who you are
- Experience in Sales or Account Management with a deep understanding of the online advertising industry
- Bachelor’s Degree or equivalent/higher level of education
- Exceptional command of Microsoft Excel and PowerPoint
- Direct experience working at one or more of the following: advertising agency, publisher, ad network or demand side platform
- Experience with Ad Serving technology
- Comprehensive understanding the online media marketplace
- Experience managing online media products and technologies such as experience with creative trafficking, campaign management, or ad serving
- Self-motivated, independent thinker and a team player, who will hit the ground running
- Proven ability to handle multiple deliverables with tight deadlines, manage competing priorities, and consistently perform in high pressure environments
- Outstanding written and verbal communication skills, capable of conveying issues clearly, making points concisely and ensuring successful overall communication channels
- Ability to interact and communicate effectively with all levels of management including senior executive level
- Organized with a rigorous attention to detail, drive for excellence, and a positive 'can-do' approach
- Passion and desire to play a key role in driving a new business to success in the advertising technology space
What the job involves
- Responsible for proactively managing the day-to-day Agency and/or Network partner relationships of assigned accounts
- Provide strategic and tactical client service to a complex, high touch customer base
- Proactively oversee assigned portfolios, identifying growth opportunities and up-sell potential within the existing client base
- Hands on management of client business processes including, but not limited to onboarding and implementation, reporting and proactive remediation, and billing
- Ensure the quality of services and solutions, including satisfactory resolution of all support requests, and troubleshooting of all reporting, ad-serving, or data issues
- Organize and conduct kick-off and on-going calls with clients and internal teams to understand campaign deliverables
- Compile performance evaluations for each client, highlighting the DoubleVerify value proposition throughout
- Monitor and report campaign performance to ensure delivery and billing and extracts insight from reports
- Facilitate and ensure contract billing process is administered with quality in a timely manner
- Understand and effectively communicate DoubleVerify’s value proposition, technology, and partnerships as relates to growth of current and prospective client accounts
- Successfully manage customer expectations throughout the campaign lifecycle
- Develop and maintain strong, active relationships with clients at both senior and mid-management levels
- Finesse sometimes complicated relationships across Advertisers, Agencies, Networks, Publishers, and 3rd Party Technology partners
- Participate in client meetings to understand partner goals and objectives
- Manage and/or participate in ongoing process improvement initiatives
- Close the feedback loop internally by providing customer insights on ways DoubleVerify may improve products and services
- Other responsibilities may be required such as attending offsite meetings, conferences or industry events, etc. as necessary
- Special projects as identified by management
Our take
The importance of digital advertising continues to grow, but it can be difficult for companies to protect their brand identity online. DoubleVerify solves this problem using software that monitors campaign performance in real-time.
Since it was first launched, DoubleVerify has successfully carved out an impressive market share, and now boasts customers such as digital advertising giant Facebook as long-time customers. Its success is largely owed to the quality of its technology, which far outperforms that of its rivals. DoubleVerify has consolidated its success by expanding the range of languages its tools support. It has also expanded into new markets such as Australia and New Zealand, a key indicator of the company’s continued growth.
The digital ad space is changing constantly, and DoubleVerify will need to remain as agile and adaptive as it is at present in order to compete with rivals such as Tremor and Quantcast. But with a 2021 IPO, several recent rounds of funding and new product releases, it looks set to tackle its competitors head on and stay ahead of the game.
Freddie
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Oct 2020
$350m
GROWTH EQUITY VC
Aug 2011
$33m
LATE VC
Total funding: $396.5m
Company benefits
- Comprehensive Coverage: Because we want you to stay healthy.
- Pension Matching: 401(k) or country-specific contributions.
- Tuition Reimbursement: never stop learning.
- Generous Parental & Compassionate Leaves: putting families first.
- Onsite & Virtual Events & Wellness Activities: Team activities, wellness offerings, games and more!
- Flexible Lifestyle Spending Account: Gym, fitness class, self-care, or even pet care? You're covered for this and more.
- Mental Wellness Days: Take a day off for yourself.
- Global Access to Mental Health Resource: Investing in you being your best self.
- Hybrid Work Schedule: Making the most of your time.
- Peer Nominated Awards: Recognizing DV values in action.
- Seasonal Employee Appreciation Gifts: Enjoy summer treats and holiday sweets.
Company HQ
SoHo, New York, NY
Leadership
Mark Zagorski
(CEO)Mark joined the DOubleVerify team as CEO in 2020,. Prior to this, he was the CEO for Telaria and an Executive VP/Head of Nielsen Marketing Cloud for Nielsen. He also spent 7 years at eXelate as CRO and CEO.
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