Strategic Account Manager, Instawork
$110k
+ Eligible for OTE & equity in the form of stock options
Travel ~33%
5 days a week in office
Flexible staffing marketplace for local workforces
Be an early applicant
Flexible staffing marketplace for local workforces
1001+ employees
Be an early applicant
$110k
+ Eligible for OTE & equity in the form of stock options
Travel ~33%
5 days a week in office
1001+ employees
Company mission
To offer economic opportunities for local professionals and businesses, in communities across the world.
Role
Who you are
- Industry Expertise: 5+ years working with enterprise light industrial companies, such as supply chain, warehousing, distribution, or third-party logistics (3PL) organizations
- Growth-Oriented: Proven track record in sales, account expansion, and revenue growth—not just retention—through new use cases, cross-sells, or large-scale adoption
- Consultative Approach: Experience in a consulting capacity (either in-house or at a firm) with a focus on operational efficiency, workforce strategies, or labor solutions for light industrial businesses
- Enterprise Sales Skills: 3+ years selling into the enterprise segment, with the ability to manage complex sales cycles and multiple senior stakeholders across large organizations
- Relationship Builder: Ability to forge strong, trust-based relationships with executives, operators, and decision-makers within warehousing and logistics companies
- Strategic Thinker: Adept at using data and industry insights to identify opportunities, build business cases, and drive expansion strategies
- Execution-Oriented: A results-driven professional who thrives in a fast-paced environment, balancing relationship management with revenue accountability
- Strong Communicator: Executive presence and excellent communication skills, with the ability to influence at all levels of an organization
- Collaborative Leader: Works well cross-functionally, sharing partner feedback and contributing to a culture of success
- Travel-Ready: Willingness to travel (~33%) to meet with enterprise partners onsite
What the job involves
- Instawork, a digital marketplace that connects local businesses with skilled hourly professionals across the U.S., is seeking a Strategic Account Manager – Enterprise Light Industrial with a proven track record of success to join our rapidly growing team
- Reporting to the Director of Strategic Accounts, this role is a critical part of our Account Management team and is responsible for driving growth and retention with our largest enterprise partners
- As a Strategic Account Manager, you’ll work closely with senior leaders across warehousing, logistics, supply chain, and third-party logistics (3PL) companies
- You’ll serve as a trusted advisor, helping these organizations leverage Instawork to optimize workforce flexibility, scale operations, and meet business goals
- This role blends relationship management, sales expansion, and strategic consulting to maximize impact for our partners
- Drive revenue growth within a portfolio of enterprise light industrial accounts by identifying expansion opportunities, cross-selling solutions, and deepening our footprint across business units
- Own the full sales cycle for new use cases and expansions within existing accounts
- Build and execute strategic account plans, identifying opportunities to expand share of wallet, create repeatable success stories, and align our solutions with partner priorities
- Deliver a high level of partner satisfaction, serving as a trusted point of contact while resolving issues and ensuring strong performance outcomes
- Lead executive-level QBRs with senior stakeholders, highlighting performance, growth opportunities, and strategic alignment
- Serve as the voice of the customer by providing feedback to internal teams to improve Instawork’s products and services
- Stay current on industry trends in warehousing, logistics, and supply chain operations, using that expertise to consult and guide partner strategies
- Manage complex, cross-functional projects with internal and external stakeholders to ensure successful adoption of Instawork’s solutions
Our take
Around 57 million workers in the U.S. work on a 'gig' basis, providing short-term and one-off employment for a range of industries. However, due to the temporary nature of gig work, workers and understaffed employers are regularly let down by cancellations.
Instawork hosts an online marketplace that connects gig workers with local businesses across a variety of sectors including healthcare, hospitality, and warehouse work. Workers are paid hourly upon completion of a gig, at which point both the employer and worker themselves can provide feedback on the experience.
Whilst the startup faces competition within this gig-work industry, Instawork holds a smart focus on providing reliable and short-notice workers for businesses that need them. Gigs can be arranged within just a few hours of notice, and any employer or employee who cancels a job will be temporarily suspended in order to improve job success rates. Instawork's 2023 Series D funding is accelerating its AI capabilities and expanding its presence within staff distribution centres for some of the American continent's largest retailers and sports stadiums.
Steph
Company Specialist at Welcome to the Jungle
Insights
39% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
May 2023
$60m
SERIES D
Jul 2021
$60m
SERIES C
Total funding: $148.2m
Company benefits
- Medical, Dental, and Vision
- FSA and Commuter Benefits
- Parental and Family Leave
- Flexible Time Off
- Office & Phone Plan Reimbursement
- 401K Retirement Savings
Company HQ
Financial District, San Francisco, CA
Leadership
Sumir Meghani
(CEO)Previously VP of Email at Groupon and VP at Mixx.
Salary benchmarks
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