Data Analyst, Trustpilot
Bonus offered
Consumer review website
Open for applications
Consumer review website
501-1000 employees
Open for applications
Bonus offered
501-1000 employees
Company mission
To bring people and businesses closer together to create ever-improving experiences for everyone.
Role
Who you are
- Good knowledge of key analytical and statistical methodologies, such as model-based analyses (regression, clustering etc.), cohort analysis and A/B testing. as well as reporting best practices, leveraging BI tools (such as Looker, Tableau etc.)
- Knowledge of reporting best practices and experience delivering actionable insights leveraging BI tools (such as Looker, Tableau etc.)
- Experience in stakeholder and project management, with the knowledge to deliver results back to the business
- Proficiency in R or Python, and awesome SQL skills
- Familiarity with Airflow, DBT or similar tools used for building data pipelines
- Advanced written and verbal communication skills
What the job involves
- As a Data Analyst at Trustpilot, you will collaborate with Trusties in our Commercial and Marketing or Trust teams and spend your time digging through our data to provide them with data-driven insights, as well as analytics and dashboards/reporting
- You’re keen to ensure them use data to answer their toughest questions, and you can proactively identify areas that need a little data support
- You’ll be an internal data consultant, with loads of amazing data in our data warehouse at your fingertips, working with analytical tools including BigQuery and Looker
- As a B2B company, understanding our customers’ journey from prospect to paid customer is key
- In this role, you get to join a growing team of data analysts and work closely with our Marketing, Sales, Customer Success and Operations teams
- The team is responsible for all types of analyses to support our marketing and commercial efforts and strategy, from understanding which marketing campaigns work well, to mapping our customers’ journey through data and analysing the impact of our pricing initiatives
- Delivering proficient analytics and insights to different parts of the business, through both workstream-focused initiatives and ad-hoc inquiries
- Picking the right solution for the problem you’ve got, from your arsenal of analytical tools and methods
- Working closely with the Commercial/Marketing or Trust teams to understand their data and their goals to deliver awesome solutions
- Presenting and promoting your work to the wider business, to enable data-inform choices
Salary benchmarks
Our take
Fuelled by the rise of the consumer voice, Trustpilot started out from the vision that a brand's future is trust and transparency powered.
Since launching, Trustpilot has over 167 million reviews across the 714,000+ websites on its platform, with new reviews being added every single second. The company works hard to make sure customers are reading reviews based on real experiences and take an active stance in combating fake reviews. This includes forming a partnership with Veriff to offer identity verification services to the community.
Trustpilot earns a majority of its revenue from companies that subscribe to its services. This enables companies to collect reviews at key moments in customer journeys, showcase their reviews elsewhere, and unlock customer insights. The company is entering a new period of growth as it navigates a renewed strategic direction, fuelled by a successful IPO in 2021.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
41% female employees
1% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Mar 2019
$55m
SERIES E
Jan 2017
$6.6m
LATE VC
Total funding: $178.5m
Company benefits
- Maternity & Paternity pay
- Train travel scheme
- '20% time' - work on anything you’d like
- 28 days holiday (excl. bank holidays)
- Work from home opportunities
- Pension and life insurance
- Full access to Headspace
- Regular events and socials
- Health cash plan, online GP, 24/7, Employee Assistance Plan
- And more! (Varies by location)
Company values
- Always With Integrity - We do the right thing, even when nobody’s watching
- Open To All - Everyone is embraced and included for who they are, and what they bring
- Collaborative - We work best when we work together
- Positively Human - We are genuine people that create the Trustpilot family
Company HQ
København K, København
Articles
Leadership
Peter H. Mühlmann
(CEO)Started the company when his parents started shopping online. At the time, they were studying at Aarhus University
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