Onboarding & Implementation Manager, Papaya Global
$90-110k
Listed salary applies to candidates located in NYC only
More information about location
Global workforce management and payroll platform
Job no longer available
Global workforce management and payroll platform
501-1000 employees
Job no longer available
$90-110k
Listed salary applies to candidates located in NYC only
More information about location
501-1000 employees
Company mission
To bring HR and Payroll into the 21st century.
Role
Who you are
- 4+ years of experience as an Implementation / Onboarding Manager at a SaaS company in a global fast-paced environment
- Ideally experience in payroll processing, EOR/PEO company
- Exceptional communication and presentation skills
- Customer Success experience
- University degree and/or master or equivalent experience
- Strong team-working skills, ability to adapt to a fast-paced, international work environment with a passion for making an impact
- Strong critical thinking, analytical skills with an entrepreneurial and proactive mind-set
- Strong client relationship building skills
- Ability to effectively prioritize tasks and manage time, even under high-pressure situations
- Fluency & excellent communication skills in English. Additional languages an advantage.
- Highly detail-oriented
What the job involves
- The Onboarding & Implementation Manager is part of the Operations team, this person is responsible for leading implementations project with both SMB and enterprise clients, training and guiding our clients, and providing a top-notch onboarding experience
- Implement Papaya’s solutions in accordance with client expectations, following Papaya guidelines; Support a variety of implementation scenarios including adding additional features, transfers from other parts of Papaya, or migration from one Papaya solution to another for Papaya’s moderately complex clients, and long timeframes where each client may require a different configuration
- Serve as a subject matter expert that can help lead the workflow of the group
- Fully understand the features and limitations of Papaya’s entire suite of products
- Navigate internal resources and get answers to your questions, addressing issues end-to-end in a reasonable time
- Resolve issues and provide solutions, with minimal direction on procedural matters
Our take
Papaya Global provides remote HR services such as cloud-based payroll and job boards to help support companies with international workforces. The company also uses its cloud-based technology to provide solutions to the complexity of international financial compliance and workplace regulations.
Remote working opportunities have resulted in many workforces becoming globalized, with companies hiring staff outside of their home country. This results in complex challenges regarding human resource infrastructure. Papaya Global offers a single service that allows companies to consolidate and streamline payroll and keep track of their global employees.
The unicorn company has seen considerable success, as its flexible and scalable, platform grew massively as the industry saw an increased demand for remote workforce management services. Its partnership with Mesh Payments completely eliminates the need for employees to cover their business expenses upfront and its acquisition of Azimo, has enabled Papaya to expand its platform globally and further expand the services it provides (such as its recently launched its fully automated, embedded payments platform, Papaya Global Payroll Payments.)
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Sep 2021
$250m
SERIES D
Mar 2021
$100m
SERIES C
Total funding: $439.5m
Company benefits
- Paternity / Maternity Leave: Additional days on the company account (in addition to any legal benefits)
- Birthday Benefit: Gift as spending money
- PTO Policy: Transparent and uniform policy of 20 days per year (unless more is designated by the law)
- Fitness: Gym on-site or annual (equivalent budget for all locations) reimbursement for gym membership or other fitness activities
- Meal Vouchers: Monthly allowance for meal vouchers - per regional policy
- Gym on-site or $550 annual reimbursement for gym membership / other fitness activities
- Remote Work Allowance: Remote work allowances (for employees with no local office)
- Learning & Development: Yearly budget for AI online courses, classes, seminars, or other developmental activities (per calendar year, based on company policy)
- Work from Abroad: We offer eligible employees the opportunity to work from abroad for a limited period each year
Company HQ
Theater District, New York, NY
Leadership
Eynat Guez
(Co-Founder & CEO)Previous experience as an HR & Operations Manager at LR GROUP, and Project Manager at Cellcom Guinée. Became CEO of Relocation Source for 7 years, and then was CEO of Expert Source.
Ofer Herman
(Co-Founder & CTO)Previous Senior Director of Engineering at Phoenix Technologies, and VP of Research & Development at GooMe Interactive. Co-founded Vidmind as the VP of R&D and became CTO after 3 years.
Ruben Drong
(Co-Founder & CIO)Co-founded AASL, and then co-founded and was CEO of MRD-IT solutions and SafelyGuard.
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