Business Acceleration Partner, ODAIA
Commercial insights platform for Pharma
Job no longer available
Commercial insights platform for Pharma
21-100 employees
Job no longer available
21-100 employees
Company mission
ODAIA's mission is to help pharma sales and marketing teams by using AI to understand and predict customer behaviour.
Role
Who you are
- 6+ years working in a similar position in a start-up and / or technology / SaaS environment
- Experience working in the Pharmaceutical, Life Sciences or Healthcare sectors
- Experience leading large, complex projects with multiple stakeholders and partners
- Ability to build relationships and become a trusted advisor for your customers
- A solid understanding of the North American Pharmaceutical environment and key stakeholders involved in Marketing, Data, Analytics and Commercial Excellence
- An interest in challenging the status quo, by having a deep understanding of business processes, value drivers and technology to achieve desired outcomes
- Attention to detail, taking the time to understand the customer’s needs and challenges
- Drive to continually improve your knowledge of new technologies and industry standards to develop of simple, yet effective solutions
- Ability to understand business needs and develop consistent, clear analysis and report potential issues
- Accountable, proactive and agile
- Action orientated with the ability to work quickly and efficiently in a fast-paced environment
- Collaborative, results oriented self-starter that is able to find opportunity in challenge
- Adjusts quickly to changing priorities and copes effectively with complexity and ambiguity
- Has exceptional communication skills, understand how to influence to both technical and non-technical teams
- Grand vision, low ego, and able to make a big impact
What the job involves
- Maintain a deep understanding of and can seamlessly convey the value proposition, business strategy, mission and product offerings of MAPTUAL Field and MAPTUAL Sphere, built on our MAPTUAL platform
- Collaborate to elicit high-level requirements, capture business and end user needs
- Understand the customer journey, processes, data use, and problems
- Complete deep analysis of customer analytics to best define user requirements, provide insight and recommend improvements
- Work closely with our teams to guide and support customers during the, pre-sales, onboarding and post-sale process
- Enhance communication, bridging the gap between Engineering and Customers
- Lead new customer engagements with the support from Business Acceleration Associates, Program Managers and the rest of the organization
- Deep understanding of product capabilities and limitations providing analytical responses to either meet customer requests or able to offer workarounds
- Proactively monitor industry, functional, and technology trends
- Focus on business analytics, reporting and metrics, generate solid reports to demonstrate ROI
- Complete quarterly reviews with customers, understand how to maximize benefits of platform usage and product offerings within the Pharmaceutical, Life Sciences or Healthcare sectors
- Analyze new and existing processes and propose process improvements that can increase accuracy, efficiency, and value
- Frame and influence project decisions
- Identify and analyze business needs, coordinating with teams to ensure issues are addressed
- Assess the risks of various solutions and prioritize competing business demands based on business impact and strategy
- Work closely with the Engineering, Customer Success, Sales and Product teams
- Support business case creation
- Ensure that data is managed / analyzed in compliance with applicable quality, regulatory and cybersecurity requirements
- Partner with stakeholders to design and implement data management best practices and procedures
- Some travel to customer sites or industry events is expected, based on the business needs
Our take
ODAIA have been growing fast in recent years. The company began in the University of Toronto with an intensive period of R&D in AI, journey mapping, and process mining. From there, the ODAIA commercial insights platform for the pharmaceuticals industry was born. Their MAPTUAL solution uses AI and predictive analytics on a vast spread of data to segment and target physicians, thereby driving up customer engagement.
Their rapid growth can be put down, in part, to a widespread shift in the way healthcare providers (HCPs) interact with Pharma, precipitated by the Covid pandemic. With on-site visits restricted, pharma reps needed to seek out different ways of forging meaningful client connections. What we’re seeing now is pharma messaging developing into more detailed, tailored forms of HCP support. As we’ve seen with marketing more generally, big data analytics is a phenomenally powerful tool for maintaining this competitive, tailored edge and funding awarded at the beginning of 2023 proves that ODAIA's AI is being tipped as a solution for the "bottleneck" in pharma delivery and testing.
This means that ODAIA are blazing what is likely to prove an impressive trail in the new model of Pharma/HCP relations. Offering a more streamlined, modern method of targeting and value production, ODAIA is likely to prove an increasingly crucial player going forward in a highly lucrative market.
Steph
Company Specialist at Welcome to the Jungle
Insights
49% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
May 2023
$25m
SERIES B
Feb 2022
$13.8m
SERIES A
Total funding: $43.4m
Company benefits
- Flexible Working Hours - We focus on what we achieve and not the number of hours we clock. We trust our employees and empower them to shape their work themselves so that they can achieve the best possible results
- Remote Work - We are a remote-first company with plans for in-person collaborative work sessions post-covid. We leverage many synchronous and asynchronous communication tools as well
- As virtual social events
- Flex Vacation Policy - Our employees can take time off whenever they want - as long as they get their work done, get the time approved, and get things covered while they're away. One of our core values is trusting and respecting each other, and this policy is just one of the ways we show it
- Leadership Opportunities - If you’re willing to invest in yourself, we’re willing to invest in you! As a fast growing company, there’s lots of opportunities for career advancement and personal development
- Health Benefits - We offer top-notch health benefits for medical, dental, vision care, prescription drug coverage, travel insurance and alternative treatments such as acupuncture and chiropractic services
- Device and WFH Allowance - To ensure a comfortable remote workspace, we provide our employees with an allowance that could be used for enhancing your WFH setup. We are loving our new Apple Silicon Macs
Company HQ
South Core, Toronto, ON
Leadership
Philip Poulidis
(CEO)Veteran public company executive leader, board member, and startup CEO with experience in the IoT, Semiconductor, Digital Health, and Enterprise SaaS markets.
Helen Kontozopoulos
(Chief Tech Evangelist)Has been teaching product development, design, and entrepreneurship for 9 years at the University of Toronto in the Department of Computer Science and the Department of Computer and Mathematical Sciences. Also co-founded UofT's Department of Computer Science Innovation Lab.
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