Director of CTO Office, Tucows
CA$137.8-153.1k
Keeping the internet open and connected
Open for applications
Keeping the internet open and connected
501-1000 employees
Open for applications
CA$137.8-153.1k
501-1000 employees
Company mission
To make the Internet Better by helping people access the open Internet, narrowing the digital divide, and supporting fairness and equality.
Role
Who you are
- 8+ years experience in program management, product operations, strategy, or similar roles
- Highly organized with strong attention to detail and follow-through
- Demonstrated ability to drive cross-functional projects with high ambiguity and tight timelines
- Comfortable making decisions, fostering open dialogue, and holding teams accountable with empathy and clarity
- Strong communicator with the ability to influence without formal authority
- Technically conversant — you won’t need to code, but you should be fluent enough to understand architectural discussions and platform constraints
- Hands-on and unafraid to jump into the weeds when needed
Desirable
- Experience in a startup or high-growth environment
- Background in modern software architecture and the software development lifecycle (SDLC)
- Familiarity with building or scaling SaaS platforms
- Exposure to event-driven systems and architectural patterns
What the job involves
- We’re hiring a Director of the CTO Office to operate as an extension of our CTO
- This role is a blend of strategic program management, cross-functional coordination, and initiative leadership
- This role is about driving clarity, alignment, and momentum across Wavelo’s most critical projects, with the authority to speak and act on behalf of the CTO when needed
- Work hand-in-glove with the CTO to execute on company-wide priorities
- Drive alignment across Engineering, Product, Technical Operations, and R&D
- Interface with Sales, Marketing, Finance, HR, and Legal to ensure smooth collaboration and unblock cross-functional efforts
- Jumpstart and co-own high-impact, ambiguous projects that need structure, definition, and traction
- This is a remote position with some in-office requirements in Toronto
- Help shape and lead strategic initiatives. A good example would be formalizing a feature release process in collaboration with Product and Engineering
- Partner with senior leadership to align platform and product delivery, drive internal reporting, and prepare for budget planning
- Work with HR, Finance, Security and Legal to ensure org-wide coordination, budget and support requests to/from the CTO office, and maintain internal service levels
- Assist the CTO with board-level or strategic deliverables, including materials for the CEO, external stakeholders, and investors
Our take
Tucows had dedicated itself, and its subsidiaries, to ensuring the internet stays open, accessible, and connected. The company is made up of three subsidiaries, Tucows Domains (the world’s second-largest domain registrar and reseller), Ting Internet (high-speed fiber internet provider), and Wavelo (telecom SaaS for CSPs).
Tucows’ technology supports hundreds of thousands of companies around the globe, as such, the company has seen substantial growth over the last few years, rapidly expanding operations into new markets in conjunction with the optimization and development of its award-winning services. The company announced a $40 million buyback program of its common stock which ran from February 2023 to February 2024. It hopes to see its growth continue to flourish over the coming years, and it seems well set to do so.
Steph
Company Specialist at Welcome to the Jungle
Insights
9% employee growth in 12 months
Company
Company benefits
- Flexible work hours and an asynchronous approach
- Remote-first
- "Distributed Workplace Bonus"
- Health, vision, dental benefits
- Annual Flexible Health Spending and Lifestyle Spending dollars
- Learning and development programs with a flexible, annual learning reimbursement fund
- Mental health benefits
- Employee resource groups
- Family/fertility planning support, parental and adoptive leave
- Three weeks of leave, plenty of personal days, and annual paid gratitude days over the holiday season
- Stock options
- Retirement savings plan contributions
Company HQ
Liberty Village, Toronto, ON
Leadership
Elliot Noss
(President & CEO, not founder)Current CEO of Ting, Tucows' high-speed fiber internet service subsidiary. They are also involved in ICANN, to promote and protect an Open Internet around the world.
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