Principal Solution Architect, ServiceNow
$156.4-273.8k
Compensation is applicable to California (excluding Bay Area) based candidates only. + Equity
Cloud-based digital workflows for enterprises
Job no longer available
Cloud-based digital workflows for enterprises
1001+ employees
Job no longer available
$156.4-273.8k
Compensation is applicable to California (excluding Bay Area) based candidates only. + Equity
1001+ employees
Company mission
To transform IT to revolutionise the enterprise.
Role
Who you are
- Bachelor’s Degree in Computer Science or equivalent; Master’s degree preferred
- 15+ years progressive experience as a lead solution architect in a large and complex technology landscape
- Demonstrate expert-level understanding of at least 1-2 of the following domains: People, Finance, Legal, Risk, Sales, Marketing, Digital Enterprise Portals and ECM
- ServiceNow Certified Master Architect and/or Certified Technical Architect [BB1] [SM2] preferred
- Experience in building large scalable systems on Web, Mobile, and Cloud ecosystems
- A strong understanding of the ServiceNow Platform is a must
- Strong interpersonal skills and executive presence to drive presentations with VPs and above
- Led Digital/SaaS/Enterprise Software enabled transformations with hands-on experience in design, implementation, and management
- Knowledge and experience with ServiceNow’s product suites is highly preferred
- Mastery of development tools and expertise with modern programming languages (Node JS, React JS, HTML 5, Angular JS, CSS, Java)
- Ability to articulate the relationship between business strategy and technology strategy, including working with vendors for 3rd party solutions
- Strong communication skills (written/verbal) with varied audiences
- Experience modeling “as-is” and “to-be” architectures based on product and business roadmaps
- Experience in architecting scalable UI and/or API platforms is preferred
- Experience in Cloud and digital technology strategies, information security/cybersecurity alignment, federated identity, complex event processing, and embedded real-time monitoring
- Proficiency in architecture development, product development using C++, Java/Objective C, JSON, messaging protocols, Event-based architecture, and Microservices
- Understanding of Agile and Scrum-based models, system and design thinking approaches, data acquisition, integration, ETL, infrastructure, profiling, and reporting
- Familiarity with web services implementations, service-oriented architectures, microservices architecture, Mobile Application Architecture Patterns, Mobile Application Security, Deployment, and Maintenance Strategies
- Excellent organizational skills, ability to work effectively, and independently prioritize tasks in a fast-changing environment
- Highly self-motivated, results-driven, team-oriented, and able to work cross-functionally
- TOGAF or related Certification preferred
What the job involves
- As a Principal Solution Architect at you will be an integral part of the End-to-End Solution Architecture team within the Digital Technology Experience group
- Our mission is to craft scalable architectures that drive world-class digital experiences
- In this role, you will play a pivotal part in shaping solution architecture across various domains, including People, Finance, Sales, Marketing, and Partner engagement
- Collaborate with cross-functional teams to understand and analyze how people, processes, and technology interact within current and future workflows
- Compile, deliver, and promote end-to-end solution architecture roadmaps that guide product and service evolution
- Compile, develop, and deliver architectural guardrails, ensuring compliance across multiple technology domains
- Prepare visual diagrams of system architecture, functionality, and process flows, serving as a subject matter expert to guide technology strategy
- Develop Microservices and API-based architectures, with deep knowledge of software solutions, tools, technologies, data acquisition, integration, web services, and SOA
- Lead architecture development for automation of ERP applications and customer/employee workflows in complex technology environments
- Work with product teams to understand capability roadmaps and leverage technology to create solutions
- Create architecture and technical design documents, including High-Level Solution Design documents and proofs-of-concept (POC)
- Guide architectural decisions cross-functionally on strategic initiatives while building strong relationships across multiple stakeholder groups within Digital Technology teams
- Collaborate with development, infrastructure, test, and production support teams to ensure proper implementation of solutions
- Educate teams on available and emerging toolsets, present solutions to leadership teams, and adapt communication style to both technical and non-technical audiences
- Collaborate with Technology and Product Leadership Teams, Vendors, Partners, Developers, QA Testers, Enterprise Architecture team, Security, and Operations teams
Our take
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.
Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.
The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.
The company has more than 7500 customers, including 80% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15 billion, something which its Visa partnership will no doubt aid in achieving.
Freddie
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2012
$11m
GROWTH EQUITY VC
Feb 2012
$17.9m
GROWTH EQUITY VC
Total funding: $83.8m
Company benefits
- Commuter benefits
- Annual learning stipends
- Work from home opportunities
- Generous family leave
- Matched donations
- Flexible PTO
- 401(k) matching
- Paid volunteer time
Company HQ
Santa Clara, CA
Leadership
Fred Luddy
(Founder & Chairman Of The Board)Previously Software Developer at Amdahl Corporation for 4 years and CTO at Peregrine Systems for 13 years.
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