Senior Director of Strategy & Operations, Talkiatry
$190-215k
+ Up to 15% bonus depending on experience
Office located in NoMad, Manhattan
Personalized mental healthcare provider
Be an early applicant
Personalized mental healthcare provider
201-500 employees
Be an early applicant
$190-215k
+ Up to 15% bonus depending on experience
Office located in NoMad, Manhattan
201-500 employees
Company mission
To transform psychiatry with accessible, human, and responsible care.
Role
Who you are
- 8-10 years of experience in creating business insights and intelligence, by developing solutions using advanced data visualization tools and languages, including R, SAS, SQL, Python, Excel, Tableau, MicroStrategy, or PowerBI but also your business acumen
- Expertise in transforming large datasets into insights, folding in business context even when it’s unfamiliar to you at first
- Exceptional presentation and communication skills to convey the usefulness of insights, reports and analysis to internal and external stakeholders who are unfamiliar with data and analytics
- Understanding of industry trends in emerging technology and analytics
- Preferred experience in healthcare data, including clinical quality measures
- Ability to work at least 2 days a week in our NYC office
What the job involves
- We are seeking a rockstar business leader who can operate at the intersection of strategy, operations, and product operations who will stand up and develop our newly formed Strategy and Operations team
- You and your team will have the potential to transform the way we think about the company’s strategy, how we serve our clinicians and patients, how we drive growth and control costs, and ultimately how we provide the highest quality care for our patients
- As Sr. Director, Strategy and Operations, you will work on our highest impact problems, own key strategic initiatives end to end, rethink and redesign solutions and key processes, and uplevel our strategic thinking grounded by data driven insights
- You will own leverage our existing data infrastructure todevelop true business intelligence for our Operators and Clinical leaders in the marketplace
- Those marketplace leaders will depend on you to upgrade our operational performance reporting, understand, size and then drive business opportunities, and spin up tools and ad hoc analyses to help everyone work at the top of their potential
- In addition, our Clinical Quality leaders will seek your advice on policy setting and prioritization and our Product leaders will leverage the work of you and your team to prioritize their work and map out selection and timing of workflow automation priorities
- Create insights into our business and develop tangible recommendations and hypotheses how we can improve across growth, costs, quality, and patients and clinician experience
- Own and run with strategic initiatives and collaborate with partner teams to deliver impact
- Work with Operational and Clinical leaders (dyad leadership model) as well as Data and Strategic Finance to bridge the gap in data capabilities today, including finalizing the design of the next iteration of our clinician scorecards
- Collaborate with our Informatics, Engineering, and Data Product team to flow data into and out of our enterprise data warehouse
- Use this improved and more automated infrastructure to build out dashboards, individual clinician scorecards, and develop new metrics
- Serve as a strategic advisor as our market leaders use these metrics to make real-time decisions and monitor and measure the impact of those decisions
- Grow the data team 2-3 months after joining to add an analyst and/or a manager as an extension of the work you are doing
Our take
Awareness of the importance of mental health is growing worldwide, with many people seeking psychiatry to improve their mental wellness and quality of life. However, psychiatrist waiting lists and a "one size fits all" approach to mental health often prevent people from receiving the support that they need.
Talkiatry provides a personalized mental health marketplace, matching users with in-house psychiatrists based on preliminary assessment answers. Whilst the company inevitably faces competition from other online psychiatry marketplaces, Talkiatry shows the potential to stand out through its personalized, flexible, and insurance-first approach.
Healthtech is growing in strength, and with various partnerships and substantial funding to its name, Talkiatry is poised for future success. Along with ranking as the 6th fastest-growing company in North America on the 2024 Deloitte Technology Fast 500™, highlighting its rapid expansion and increasing demand for its services. As the company continues to innovate and scale, the future looks bright for Talkiatry in the evolving healthcare landscape.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Jun 2024
$65m
SERIES C
Jul 2022
$75m
SERIES B
Total funding: $198m
Company benefits
- Flexible location: Work where you want to, either remotely across the U.S. or from our HQ in NYC
- Excellent benefits: Health insurance 100% covered on day one, 401(k) match with match, generous PTO plus paid holidays, paid parental leave, and more
- It all comes back to care: We're a mental health company, and we put our team's well-being first
Company values
- Talk: Transparently and caringly. With our patients, with each other, and with our partners
- See: Those placing their trust in us. Do the right by them with high-quality, evidence-based care
- Know: What we don't know, and seek it from those around us. We're a diverse group with a vast skillset
- Grow: From what we are, into what we need to be. It's the only way we'll help address the mental health crisis
Company HQ
Chelsea, New York, NY
Articles
Leadership
Robert Krayn
(Co-Founder & CEO)Experience as an Analyst for BNY Mellon from 2012 to 2013 and Guggenheim Partners from 2013 to 2014. Vice President of MidOcean Partners from 2014 to 2019.
Georgia Gaveras
(Co-Founder & CMO)Previously the Director of the Comprehensive Psychiatric Emergency Program at NYC Health + Hospitals. They were also an Attending Psychiatrist at Cohen Children's Medical Center and spent 10 years at Mount Sinai Health System as an Attending Psychiatrist and Director.
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