Central Operations Manager, Upway
DACH, German Speaker
€50-60k
+ Stock option plan
Reconditioned e-bike marketplace
Open for applications
Reconditioned e-bike marketplace
101-200 employees
Open for applications
€50-60k
+ Stock option plan
101-200 employees
Company mission
To accelerate e-bike adoption and reduce waste.
Role
Who you are
- Strong academic background
- 1y+ years of experience in Operations, Consulting, Finance, or equivalent
- Fluency in German and Proficiency in English
- Superior problem solving skills
- Comfort with working in a fast-paced and changing environment
- Attention to details and obsession for operational excellence
- Readiness to be fully accountable for a complex operational scope
What the job involves
- Upway is hiring an Operations Manager among its Operations team. The Operations team’s role is to create the largest and highest-quality e-bike offering for Upway shoppers, by sourcing the best e-bikes, refurbishing them and delivering them to their new owner in a seamless customer experience
- The Central Operations Manager will be responsible for owning entire parts of operational flow, building processes to optimize operations, analyzing data to understand and bridge gaps, while working closely with the rest of the company to provide best in class experiences to customers
- Design, build and own entire parts of the operational flow
- Go deep into the data to find optimization opportunities
- Manage relationships with suppliers, manufacturers and partners
- Design and implement processes to optimize customer experience and financial efficiency
- Set up tools and dashboards to get an accurate view on operations
- Work closely with the rest of the company to support a fast paced growth and expansion
Application process
- Applied
- Introduction call
- Interview with Hiring Manager
- Case Study Interview
- Hired
Our take
Upway is a second-hand marketplace for electric bicycles, offering a more affordable alternative to new models. The company purchases e-bikes from both private sellers and e-bike companies, refurbishing them and reselling at a discount, a model that appeals to those looking for quality e-bikes at a lower cost.
The electric bike market in Europe is booming and expected to double in value over the next decade. Upway capitalises on this growth by addressing consumer concerns about the quality of second-hand bikes. Through its refurbishment process, it ensures customers can confidently purchase pre-owned bikes, reducing both costs and environmental impact.
In addition to its expansion into key European markets, Upway has recently formed a strategic partnership with Rad Power Bikes. Through this collaboration, customers of Rad's US retail locations can trade in their old e-bikes for discounts on new models, supporting a circular economy. An exciting partnership that strengthens Upway's position as a leader in sustainable mobility and makes e-bikes more accessible.
Steph
Company Specialist at Welcome to the Jungle
Insights
107% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Nov 2023
$30m
SERIES B
Jun 2022
$25m
SERIES A
Total funding: $61m
Company HQ
Gennevilliers, France
Leadership
Toussaint Wattinne
(Co-Founder & CEO)Before co-founding Upway, spent eight years at Uber in a variety of roles, including Director and Regional General Manager.
Stéphane Ficaja
(Co-Founder)Engineer with experience at AirFrance and FinTech company Misys. Like co-founder Toussaint Wattinne, worked at Uber for eight years in a number of Directorial and Regional Management roles.
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