Senior Social Media Manager, Gong
$130.9-192k
AI OS for revenue teams
Be an early applicant
AI OS for revenue teams
1001+ employees
Be an early applicant
$130.9-192k
1001+ employees
Company mission
To empower companies to unlock their full revenue potential.
Role
Who you are
- 10+ years of experience leading social media strategy in a B2B SaaS environment, including at least two years of managing and developing team members
- Proven ability to define strategy, set creative direction, and translate vision into high-quality execution across social platforms
- Strong organizational and operational skills, with experience building processes that enable scale while preserving creative quality and speed
- Highly strategic and proactive problem-solver with strong ownership mindset and a track record of bringing forward thoughtful, well-supported recommendations
- Deep expertise in developing creative, brand-aligned social content that connects with, educates, and inspires professional audiences
- Demonstrated expertise in social video creation, including comfort being on camera and guiding others in video-first content approaches
- Strong editorial judgment and creative taste, with the ability to raise the bar through clear feedback and hands-on coaching
- Experience creating content for revenue-focused audiences, including sales, revenue operations (RevOps), and customer success (CS) is a major plus!
What the job involves
- The Senior Manager, Social Media will lead and evolve Gong’s social media function, owning strategy and execution across platforms
- Social media is one of Gong’s most visible and influential brand surfaces, and this role is responsible for making it bold, distinctive, and impossible to ignore by the right audiences
- This role shapes Gong’s social media strategy—where we focus, how we show up, and why
- The ideal candidate is a true player-coach with clear ownership, combining strong strategic vision with hands-on content creation expertise, particularly in social video
- Develop and execute a clear, differentiated social media strategy aligned with Gong’s brand vision and broader marketing and business goals
- Define Gong’s role and voice across key social platforms, prioritizing channels, formats, and audiences based on impact and relevance
- Proactively monitor and analyze social, competitive, and audience trends to inform strategic recommendations and creative direction
- Own social listening and response frameworks, partnering cross-functionally to ensure timely, thoughtful engagement and brand safety
- Lead, mentor, and develop a high-performing social media team, acting as a player-coach while laying the groundwork for future scale
- Serve as the creative and editorial owner of Gong’s social media presence, setting and maintaining a high bar for originality, relevance, and brand consistency
- Work closely with the broader marketing team to align social programming with key news, campaigns, themes, and objectives
- Personally contribute to high-impact social content, particularly social video, while setting creative standards and coaching the team
- Develop repeatable content franchises and formats that drive recognition, engagement, and long-term audience connection
- Develop and lead integrated influencer, employee advocacy, and executive social programs that extend Gong’s reach through trusted voices
- Partner with external communications to support executive social strategies and thought leadership positioning
- Evolve Gong’s employee advocacy and social selling programs, recommending and implementing next-phase enhancements
- Build scalable processes for social content production, balancing speed, quality, and experimentation
- Partner with paid media and demand generation teams to align organic and paid social strategies and inform amplification decisions
- Own evaluation and optimization of the social media tech stack, including publishing, listening, advocacy, and analytics tools
- Establish key performance indicators (KPIs) to measure brand impact from social media efforts, driving continuous improvement and optimization
Our take
In the world of sales, relying on traditional methods like CRM notes for customer insights can be a time-consuming nightmare. Sales reps often spend hours sifting through data, yet crucial details get lost and decisions end up being based on guesswork. Recognizing this challenge, Gong founders saw the potential of AI to bridge the information gap.
Gong's innovative solution goes beyond simply recording customer interactions, it analyzes them as well. Gong identifies potential red flags and offers recommendations on the fly, helping reps navigate conversations toward successful closures.
With a proven track record and a global customer base that includes tech giants like LinkedIn, Slack, and Shopify, Gong is making its mark on the industry. The company is now focused on expanding its reach internationally and forging new partnerships, solidifying its position as a leader in AI-powered sales intelligence.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
8% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jun 2021
$250m
SERIES E
Aug 2020
$200m
SERIES D
Total funding: $586m
Company benefits
- Mental health support resources
- Flexible wellness fund
- Work from home stipend
- Generous vacation days
- Quarterly recharge company shutdowns
- Parental leave
- Employee equity
- Retirement savings
- Commuter & parking benefits
- Training & development programs
- Employee resource groups
- Mentorship opportunities
Company HQ
The East Cut, San Francisco, CA
Leadership
Amit Bendov
(Co-Founder & CEO)Prior to co-founding Gong in 2015, Amit spent nearly 3 years as the CEO of SiSense and 5 years as CMO at Panaya.
Eilon Reshef
(Co-FOunder & CPO)Initially served as CTO at the company before transitioning into their current role. Co-founder and former VP of Webcollage (acquired by Answers in 2013).
Salary benchmarks
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