Strategic Account Manager, Rokt
FinServ
$221-235k
OTE
$134-143k
BASE
+ Employee equity plan grant + Short Term Incentive Plan
3+ days a week in office
eCommerce technology & software solutions
Be an early applicant
eCommerce technology & software solutions
501-1000 employees
Be an early applicant
$221-235k
OTE
$134-143k
BASE
+ Employee equity plan grant + Short Term Incentive Plan
3+ days a week in office
501-1000 employees
Company mission
To make eCommerce smarter, faster, and better.
Role
Who you are
- This is a high-impact role for someone with a strong partnerships, strategic account management, fintech, payments, or consultative commercial background
- This is an ideal role for someone who is highly organized, commercially sharp, comfortable with ambiguity, and energized by building structure around complex opportunities
- 6+ years of experience in strategic account management, partnerships, client success, consulting, or a comparable customer-facing commercial role
- Background in payments, fintech, financial services, ecommerce, media, or technology; familiarity with the retail media or programmatic ecosystem is a plus
- Consultative and commercially fluent — you engage clients as a strategic partner and can hold your own in conversations ranging from deal structure to data partnerships to executive strategy
- Comfortable navigating matrixed, fast-moving, or restructuring organizations, and can build trust across multiple stakeholder groups simultaneously
- Experience with commercial deal structuring and negotiation, including an understanding of how contracts, value-sharing arrangements, and pricing frameworks come together
- Exceptional project manager: you create structure, keep teams accountable, and drive work forward without hand-holding
- Proactive and data-driven — you surface recommendations and use AI tools to scale your impact and raise the quality of execution
- Builder DNA: you move with urgency, adapt quickly, and constantly look for ways to improve outcomes
What the job involves
- This role sits within our Strategic Key Accounts team in New York and will support one of Rokt’s most strategic, complex, and high-visibility Financial Services partnerships
- As a Strategic Account Manager, Financial Services, you will help deepen and scale Rokt’s partnership with a large, multi-brand, multi-product strategic account
- You will operate at the center of a fast-moving account environment, partnering closely with senior client stakeholders and internal teams across Product, Solutions, Operations, GTM, and Sales
- You will be responsible for driving value across the partnership, managing complex workstreams, supporting commercial and negotiation conversations, and keeping Rokt and our partner accountable to shared goals
- You will also play an important role in helping run partnership sales enablement . This includes supporting partner Sales and GTM teams with channel activation, training, playbooks, deal support, and repeatable commercial motions that can help us pursue and close similar Financial Services opportunities
- In this role, you will act as a strategic operator and partnership lead across a high-priority Financial Services account
- You will help manage and expand a complex partnership spanning multiple brands, products, stakeholders, commercial models, and data-driven growth opportunities
- You will combine relationship management, project management, negotiation, and commercial judgment to help the client achieve its objectives while expanding Rokt’s impact across the account
- You will work closely with clients to identify opportunities, remove blockers, shape value-based commercial structures, and ensure Rokt continues to deliver measurable outcomes
- Internally, you will serve as a quarterback across teams, helping translate client priorities into clear action plans, keeping stakeholders aligned, and ensuring momentum across multiple parallel initiatives
- You will also create leverage for the broader team by codifying learnings, supporting enablement, and helping build a repeatable GTM motion for strategic Financial Services partnerships
- Own strategic account management across a complex, multi-brand Financial Services partnership, driving growth, product adoption, and partner health
- Build and maintain trusted relationships with senior client stakeholders, navigating commercial discussions and strategic priorities with credibility
- Manage concurrent internal and external workstreams across Product, Solutions, Operations, GTM, and client teams with precision and follow-through
- Lead structured account planning through Mutual Action Plans, Joint Business Plans, QBRs, and executive touchpoints
- Own commercial and negotiation workstreams, keeping Rokt and the client aligned on shared goals, deal structures, and success measures
- Proactively identify, size, and advance growth opportunities across brands, products, and business units
- Contribute to data partnership discussions and value-based commercial structures, translating technical concepts into business outcomes
- Use data and AI-enabled tools to improve decision-making, surface risks early, and optimize partner outcomes
- Partner with Sales and GTM teams to improve channel activation through training, playbooks, and deal support
- Translate best practices from this account into repeatable motions for the broader Financial Services pipeline
- In months 6–12, success in this role will mean:
- Client stakeholders view you as a trusted partner driving value, clarity, and accountability
- Key workstreams across product adoption, commercial opportunities, and expansion move faster and with fewer gaps
- Growth opportunities are proactively identified, sized, and advanced across brands and business units
- Sales and GTM teams are better enabled to pursue and close similar Financial Services opportunities
- Best practices from this account are documented and traveling across the broader pipeline
Our take
eCommerce marketing company Rokt is helping brands leverage the power of good timing. With Rokt, brands can present their customers with AI-curated offers and messages at every stage in their transaction, at tailored times of the day, or to market themselves at the point of transaction on other major eCommerce sites.
The idea is that “transaction moments” are when shoppers are most inclined to engage further with the brand or its products - the success of Rokt’s clients, and the runaway success of Rokt itself, show that it's successfully cracked it.
Rokt has a strong client base that includes giants like PayPal, Groupon, GoDaddy, and Disney, and after hitting Unicorn status, it is eyeing up a US IPO. This should come as no surprise - the surge in eCommerce trade over recent years has led to most companies investing in tools to stay competitive.
Rokt has expanded its tool suite since it first started up, and will be focused on continuing to innovate to keep ahead of the MarTech pack, and abreast of changing demand in the rapidly shifting market. The eCommerce marketing tech sector has ballooned to a $120B global operation - Rokt is positioned comfortably to keep ahead.
Freddie
Company Specialist at Welcome to the Jungle
Insights
28% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Dec 2021
$325m
SERIES E
Oct 2020
$80m
SERIES D
Total funding: $488.4m
Company benefits
- Learning and development: Develop your skills and career through our global training events, self-driven learning programs, and fantastic people leaders.
- Generous PTO and extended leave: When you work hard, we know you also need to rest. We offer generous time off and extended leave policies. Whether you are taking a tenure-based sabbatical or parental leave, we've got you covered.
- Employee equity options: All Rokt’stars have equity ownership. If we succeed, everyone enjoys the upside.
- Catered lunches: Enjoy catered lunch five times a week and healthy snacks in the office.
- Health and wellness benefits: We provide a variety of health (physical and mental) care programs, including a zero-cost monthly premium option in the US. We also offer a monthly wellness allowance and wellness sessions.
- 401K matching: In the U.S., access generous retirement plans like a 4% dollar-for-dollar 401(k) matching plan.
- Dog-friendly office: Pets make our lives better in so many ways. At work, they create a fun and happy environment, encourage conversations, and get us up for regular exercise breaks. Our NYC office is dog-friendly!
- Global travel opportunities: Along with our global all-staff events in amazing locations, we also offer generous relocation packages if you're interested in moving to another Rokt office.
- Hybrid workplace: Enjoy the best of both worlds with 4 days in office and 1 day remote according to our team-based flexibility model.
- Technology allowance: Each Rokt’star has an allowance to use toward buying new technology that tops up every year. As a technology company, we make sure our Rokt’stars are only using the latest and greatest equipment–and you can keep it even if you leave.
Company HQ
Hudson Square, New York, NY
Leadership
Bruce Buchanan
(CEO)Previously a Principal at Boston Consulting Group, before serving as Chief Commercial Officer, then Group Chief Executive Officer at Jetstar Airways.
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