Senior Technical Program Manager, SoundHound
Restaurants
$149-167k
+ Equity
More information about location
Conversational AI platform
Open for applications
Conversational AI platform
201-500 employees
Open for applications
$149-167k
+ Equity
More information about location
201-500 employees
Company mission
To create a voice AI platform that exceeds human capabilities and brings value and delight via an ecosystem of billions of products enhanced by innovation and monetization opportunities.
Role
Who you are
- The ideal candidate should possess a strong understanding of the project lifecycle, software engineering operations, and a working knowledge of voice AI technology
- You hold a CSM and PMP certification or equivalent
- You hold a Bachelor’s degree in CS/EE or have equivalent experience
- You have 4+ years of experience as a software developer
- You have considerable experience as a technical program manager, or an engineer manager, guiding software engineering teams to operate efficiently and perform at a high level
- You are skilled in various project management tools, methodologies, and techniques across the project life cycle, with proficiency in core project management disciplines and metrics
- You bring knowledge and experience working with global teams in implementing intricate AI systems
- You are a seasoned leader, capable of managing people and processes and communicating effectively across all organizational levels to achieve strategic objectives
- Your people skills are exemplary, and you can build credibility to meet project, team, and company goals
What the job involves
- We are seeking a Senior Technical Program Manager to lead projects within our voice AI-driven Employee Assist and Dynamic Interaction products, specifically tailored for restaurants
- This individual will be primarily responsible for driving the technical implementation and integration of our voice AI technology with our restaurant merchants
- This strategic role directly influences our team's growth and the efficient and effective engineering of our voice AI systems. You will not only ensure the robustness of our processes but also oversee the timely progression of our projects and manage rapidly evolving roadmaps to steer work toward successful completion
- A significant aspect of your role will involve collaboration with our international teams based in North America and Europe, who are dedicated to developing the tools needed for our restaurant products to penetrate the market
- Manage incoming requests and identify potential risks, prioritize tasks for our engineering teams
- Oversee and drive project execution, facilitate technical decisions and program trade-offs, track progress, report status, and resolve blocking issues
- Collaborate cross-functionally, work closely with engineering, IT/SRE, business development, product, operation, and program teams to ensure timely deliveries
- Develop, improve, and streamline processes to enhance the visibility of our engineering work and ensure scalability
- Optimize engineering development velocity and efficiency through the design and implementation mechanisms
- Provide mentorship to TPM and engineering team members, establishing structures and processes that deliver quality outcomes on schedule
Our take
The world is becoming ever more voice-enabled, and SoundHound have been working for over a decade on their voice AI and conversational intelligence technology to stay ahead. The applications for top tier tech of this sort are vast, from automotive innovation through to restaurant management, and SoundHound is firmly leading the pack.
SoundHound has developed products with unrivalled accuracy across nearly two dozen languages, giving them a real edge over Google and Amazon’s competing products. To consolidate this lead, the company also made a number of strategic, big-name partnerships to broaden their products’ uptake, with the likes of Tencent, Hyundai, Nvidia, and Samsung counted among them.
By keeping its products customizable and broadly applicable, SoundHound was successful in its IPO bid, which will cement its position globally as the sector continues to develop. Although taking a hit from the poor economic climate, alongside many of its fellows, the company has secured post-IPO funds. It paid off its post-IPO debt in 2024, making it lighter on its feet as it captures new markets and customers in the voice-enabled AI sector.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
May 2018
$100m
LATE VC
Jan 2017
$75m
SERIES D
Total funding: $215m
Company benefits
- Competitive Salary
- Team Events & Happy Hours
- Comprehensive Medical Insurance
- Employee Recognition
- Equity Plans
- Catered Lunches & Tasty Snacks
Company values
- Supportive - Supportive of Each Other. We believe working as a team produces the best results, harnessing diverse perspectives to maximize our chance at success. By following through on our commitments, we build confidence and trust. We can rely on each other rather than needing “heroes” to save the day.
- Open - Open, Honest, and Ethical, Even When It’s Hard. Solving problems requires us to ask tough questions and raise critical issues. If something isn’t working, we get honest feedback and input, taking accountability for success or failure. We embrace “radical candor” to get to the heart of a problem and do the right thing, even when it’s hard.
- Undaunted - Undaunted By Challenges and Obstacles. When faced with obstacles, we never give up. Instead, we dig deep to find creative solutions, make a decision, and execute. Our belief in our shared mission gives us purpose, confidence, and resolve. Ultimately, we find a way to win because failure is not an option.
- Nimble - Nimble, Focused, Fast – and Always Learning. In a world of constant change, we adapt and move with the appropriate urgency. This means choosing the best path versus trying to do it all. We embrace “scrappiness” because the winning solution is often the one that gives us an early advantage. We learn from mistakes and keep going.
- Determined - Determined to Excel and Win. Products built from the hearts and minds of users get adopted by them. We strengthen our insights through data and we grow our business by solving customer problems at scale. We take pride in creating excellent products that customers want over anything else.
Company HQ
Santa Clara, CA
Articles
Leadership
Keyvan Mohajer
(CEO )Having taken a PhD at Stanford, Keyvan worked as CTO of InsuranceHotline.com before founding ZumoSoftware, where they spent 4 years as CTO. They founded SoundHound in December 2004, while at Stanford, and have served since as President and CEO.
Majid Emami
(CSO & SVP of Engineering)After graduating Stanford University, they went onto co-found SoundHound as VP of Engineering, before becoming CSO and SVP of Engineering in 2022.
James Hom
(CPO)Having earned their Bachelor's Degree in Computer Science from Stanford University, they went onto co-found SoundHound. First, they lead all product development as VP of Products, before becoming CPO.
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