Director of Site Reliability and Data Operations, BoostUp.ai

Salary not provided

MongoDB

AWS

Docker

Kubernetes

Python

Kafka

Linux

Terraform

Ansible

Puppet

Chef

RabbitMQ

Celery

Expert level

San Francisco Bay Area

Office located in Santa Clara, CA

Revenue operations and intelligence platform

Job no longer available

Revenue operations and intelligence platform

21-100 employees

B2BBusiness IntelligenceSaaSData AnalysisSales

Job no longer available

Salary not provided

MongoDB

AWS

Docker

Kubernetes

Python

Kafka

Linux

Terraform

Ansible

Puppet

Chef

RabbitMQ

Celery

Expert level

San Francisco Bay Area

Office located in Santa Clara, CA

21-100 employees

B2BBusiness IntelligenceSaaSData AnalysisSales

Company mission

To pull the revenue industry forward with the most accurate, complete, and insightful revenue intelligence platform on the market.

Job

Company

Role

Who you are

Past experience leading or being a key member of the SRE team for a SaaS product with significant traffic / data volume
Experience with hiring / building SRE teams
Experience with managing the modern infrastructure stack - AWS, Kubernetes, Kafka, Spark, Microservices, Datadog, Pagerduty, MongoDB, Flask
Experience with scaling a SaaS data platform on multiple dimensions - database, API, data pipeline
Linux
Python
Docker, (Kubernetes highly desired, but not required)
AWS
Expertise in infrastructure as code software tools, one of Ansible, Chef, Puppet, Cloud formation, Terraform
Experience with managing and operating clustered MongoDB
Experience with operating data queue technologies (such as RabbitMQ, Celery, Kafka)
Extensive experience running SRE teams for a modern technology stack using cloud native technologies
Ruthless focus on improving systems availability, performance and resiliency
Extensive experience building SRE operations and monitoring toolset leveraging latest cloud technologies
Consistently demonstrate regular, dependable attendance and punctuality

What the job involves

Responsible for Boostup.ai site-up
Responsible for managing all IT systems including production infrastructure
Responsible for setting up all monitoring systems - datadog, pagerduty etc
Manage the current DevOps team
Build a new Tier 1 on-call SRE team - who will be responsible for handling infrastructure and application on-call escalations. Tier-1 team will escalate to Tier 2 (dev team) as needed
Lead all our digital properties, strategy and build out appropriate SRE tooling
Build a team of SRE engineers to support 24/7 follow the sun model, from the ground up. Be the hands-on technical leader while teams are getting setup / established
Attract, develop, retain, and mentor talent
Own the technology roadmap for the systems and responsible for delivering successful projects for these systems. Ensure successful execution of product roadmap
Responsible for portfolio and resource planning for your areas and planning and managing budget for your teams and projects
Partner and Collaborate with various cross functional teams like product management, process, project and program management, infrastructure, operations and business teams etc
Champion all non-functional requirements of technical components like high availability, scalability and fault tolerance etc
Work with other technical teams to ensure technical strategies, architecture guidelines and standards are realized by efficient collaboration with architecture, development, DevOps and other teams
Plan and lead technology evaluation for various critical areas working closely with cross functional teams
Own and manage the stability, availability and performance for BoostUp applications/systems

Our take

CRM platforms are used by businesses for the analysis of customer data to boost revenue, but traditional solutions no longer provide all the data businesses need. To maximize revenue, businesses must analyze data points such as deal success and account retention rates, but gaining visibility into such insights can be difficult.

BoostUp provides a revenue operations and intelligence platform for businesses, allowing users to discover, process, and analyze hidden data within sales tools to optimize forecast accuracy and pipeline growth. The company's unified revenue optimization tools can help eliminate uncaptured, disconnected, and unusable data, ultimately improving revenue predictability without requiring fragmented tools.

While the company faces competition from the variety of revenue forecast tools currently on the market, BoostUp's unified approach and focus on data visibility gives it a cutting edge within an outdated market. The company’s unique angle has also been recognized by being named the RO&I Leader by G2 and the Sales Forecasting Category Leader by the Capterra Software Shortlist 2022.

Freddie

Company Specialist at Welcome to the Jungle

Insights

-18% employee growth in 12 months

Glassdoor (4.1)

Company

Funding (last 2 of 3 rounds)

Mar 2022

$28.5m

SERIES B

Apr 2021

$6m

SERIES A

Total funding: $40.8m

Company benefits

100% paid health plans for you and your family
401k
Fully Remote Culture
Generous PTO

Company HQ

Santa Clara, CA

Leadership

Sharad Verma

(CEO)

CEO and Co-founder of Piqora from 2012 to 2016. Experience as Vice President of Analytics and AI Products for BloomReach.

Amit Sasturkar

(CTO)

Co-founder, CTO and Advisor for OpsClarity from 2012 to 2017. Experience as Vice President of Engineering for Flye / WorldVentures.

Neel Kamal

(CRO)

Experience as Regional Sales Manager for Wavefront Inc. Director, Head, and Vice President of Sales for Aviatrix North America from 2016 to 2019.

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