Program Manager, Patreon
People & Communities
$119-167k
Funding platform for creatives
Job no longer available
Funding platform for creatives
1001+ employees
Job no longer available
$119-167k
1001+ employees
Company mission
To put creators in control of their work and their futures by strengthening the bond between them and their communities.
Role
Who you are
- 4+ years of experience in program management, with a strong track record of designing and implementing successful programs and initiatives
- Designing programs for a people team is a plus
- Demonstrated understanding of DEI concepts and practices, including experience working with underrepresented groups and creating inclusive environments
- Comfort with facilitating training for small or large groups, ability to pivot and navigate how to engage different types of learners
- Strong project management skills and ability to manage multiple priorities in a fast-paced environment
- Excellent interpersonal, communication, and collaboration skills, with the ability to build relationships and influence at all levels of the organization
- Ability to think strategically and pragmatically, with a focus on delivering results and driving impact
- Passion for creating positive change, driving business outcomes, and promoting diversity, equity, and inclusion in the workplace
What the job involves
- This role is based in SF or NYC and open to those who are able to be in-office 2 days per week on a hybrid work model
- The Program Manager, People & Communities at Patreon will be responsible for executing on a strategy that builds an inclusive workplace culture and supports the growth and development of all team members
- You will develop and implement programs and initiatives to help us hit our company representation goals and drive diversity, equity and inclusion strategy at Patreon
- As a key member of the People & Communities team, you will report to the Head of Talent Programs & Partnerships and work closely with leaders, employees, and external partners
- Create and manage budgets for DEI initiatives, Employee Resource Groups (ERGs) and learning & development program
- Lead and facilitate Employee Resource Groups (ERGs) to foster a sense of community and belonging among employees
- Plan and organize events that promote DEI and inclusivity, such as diversity training workshops, cultural celebrations, and guest speaker series
- Collaborate with internal stakeholders to design and deliver training and development programs that drive employee development, and help infused equity into all people programs diversity, equity, and inclusion
- Development and implementation of talent programs and initiatives in the areas of performance, manager development and capability building, etc
- Establish metrics to measure the effectiveness of talent programs and initiatives
Our take
Creatives face two major struggles in the online space: getting eyes (or ears) on their work, and getting paid for it. Patreon was founded to solve both problems with a platform that would provide a space for creators to host and promote their work, and offer supporters a way to show their support through a regular paid subscription.
Patreon has been a leader in the content subscription space since its founding, but recently has come under pressure from newer rivals such as Substack and Ko-fi. It has maintained its position by shifting its focus from being primarily a marketplace for supporters to find creatives that interest them to being a toolbox for content creators to promote their work. While the site's creatives value this approach it remains to be seen whether Patreon will be able to return to the growth it was enjoying in previous years.
Despite the inroads made by competitors and a troubling global economic outlook making finances tougher for content creators and their supporters, Patreon is still a leader in its space, with over 250,000 active creators having made $3.5B through the platform.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Apr 2021
$155m
SERIES F
Sep 2020
$90m
SERIES E
Total funding: $352.1m
Company benefits
- Health Coverage: Medical, dental, and vision plans are available to our US employees and their dependents. Our plans have a nationwide network and we also cover a primary care concierge membership.
- Balance & Wellness: We offer a generous Flexible Time Off policy, in addition to days throughout the year where everyone takes the same day off to recharge our batteries. Employees and their dependents also have access to therapy, coaching, and Employee Assistance Programs services.
- Family Planning: We provide 20 weeks of paid parental leave, fertility, adoption, and surrogacy benefits, as well as an annual stipend for new additions to your families (including pets!).
- Lifestyle & Learning: You’ll have stipends to fund your personal lifestyle and to support your favorite creators on Patreon, as well as an annual stipend for learning and development.
- Hybrid Work: Our offices are in San Francisco, New York, and Porto. Plus, we have more teammates working remotely around the world.
- Financial Support: We offer employer matching for our retirement plans and Health Savings Account (HSA), as well as access to 1:1 financial guidance with a Certified Financial Planner.
Company HQ
SoMa, San Francisco, CA
Leadership
Jack Conte
(Co-Founder & CEO)Graduated from Stanford with a degree in Music. Created musical content on Youtube as Pomplamoose before founding Patreon.
Sam Yam
(Co-Founder, CTO & President)Worked in Analytics and Engineering roles at Yahoo, Ning and Loopt. Previously founded mobile advertising company AdWhirl, which was acquired by Google.
Salary benchmarks
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