Product Operations Lead, Qventus

• Deep understanding of end-to-end lifecycle for building and deploying enterprise SaaS products & solutions
• Strong operational skills, such as measuring & regularly reporting on key metrics that drive towards key insights & effective decision making
• Highly adaptable with strong critical thinking skills, capable of evolving processes, addressing bottlenecks, and responding to operational challenges
• Impeccable organizational skills and attention to detail
• Excellent written and verbal communication skills; strong, professional presence in working with customers / partners (including C-Suite executives)
• Willingness to “roll up your sleeves” and pitch in / fill in gaps when a team needs help

Desirable

• As a Product Operations Lead to take our product team to the next level of innovation and growth. In this role, you’ll be at the heart of our mission—ensuring smooth, efficient operations while amplifying cross-functional collaboration across the organization
• You’ll own the management of the Software Development Lifecycle, lead our company-wide roadmapping, and help shape high-impact board presentations
• You’ll also drive key performance metrics and spearhead process improvements to ensure our internal operations deliver maximum impact
• Lead development & strategy setting for operations across Product & Engineering - setting key performance targets, tracking outcomes, and driving strategic initiatives
• Facilitate the company roadmapping process, including standardized mechanisms for intake of input, execution of roadmapping activities, cross-team dependency management, alignment of OKRs, and distribution of roadmap content
• Manage Solution Development Lifecycle across our key solutions, including facilitation of launches, tracking of experiments, and ensuring high quality documentation across teams
• Operate as the initial point of contact for the product team in company-wide initiatives such as evolving onboarding, knowledge management, and employee growth & development
• Lead and coordinate strategic meetings across Product, Engineering, and cross-functional leadership
• Support preparation of Product material in preparation for quarterly board meetings
• Identify and evolve bottlenecked processes, applying strategic thinking to streamline operations and improve overall team efficiency