B2B Account Manager, Felyx
Contract
Office located in Joan Muyskenweg, Amsterdam
Shared e-Moped solutions
Job no longer available
Shared e-Moped solutions
21-100 employees
Job no longer available
Office located in Joan Muyskenweg, Amsterdam
21-100 employees
Company mission
To connect people through smooth, green and shared rides.
Role
Who you are
- Have a minimum of 4 years of experience in the operations area and account management
- Strong negotiation and communication skills
- Mandatory: Dutch native level
- Advanced in English
- Mandatory: driving licence to be able to drive our van
- Preferably residence in Amsterdam and surroundings
- 1 year employment contract & 32/40 hours per week
What the job involves
- Together with Cooltra we have become a leading player in the field of sustainable mobility. We are the market leader in Spain, Portugal and Italy and also operate in other 5 European countries. Now, we aim to become a leader in The Netherlands & Belgium by 2024-25
- Therefore, we are seeking a B2b Account Manager to support us in those countries
- Your main tasks as a menber of the operations team will be:
- Onboarding of Clients:
- First contact with the client
- Check and arrange the best options to deliver/ship the vehicles
- Shippings:
- Commercial tests (logistic help)
- Deliveries
- Spare parts movements
- Road assistance:
- Main point of contact
- Analysis of the Road Assistance to see if it must be reinvoiced to the clients
- Insurance: Insure control
- Activate insurance of the vehicles before they leave our facilities
- Stop insurance when the vehicle is stopped in our facilities
- Invoice accidents with third parties where our client is guilty
- Contact with insurance Checkers to check the vehicle with accident with 3rd party and if needed claim the pending amount to be paid to Cooltra
- Spare parts:
- Manage appropriate stock to run smoothly the maintenance of the fleet with internal and external workshops
- Manage with HQ Purchasing department additional requests
- Warranty claims with HQ teams
- Fleet control:
- Minimal stock to tests
- Minimal stock to be delivered immediately (matriculated) in the main warehouse of the country
- Balancing fleet between delegations
- Deregister the vehicles if the scooter is not operational anymore
- Replacement vehicle management
- Secondhand Sale:
- Prepare the scooters to be sold
- Activate sale channels and potential dealers/workshops interested in
- Fines:
- Identify our client when we receive the fine
- Communicate and charge to the client the fine management
- Pay the fine if necessary, before been overcharged
- Account Management:
- Manage preventive o reactive maintenance appointments and request from current clients
- Check current status of mileage of the contract and charge excess if necessary or update the monthly fees according to the real mileage
- Technical inspections if needed
- Main contact with Importers, Dealers and Brands
Application process
- One more thing: Don’t worry about buying a suit just yet, our first interview will be online or by phone and the second one will be in the office. The office dress code is: be comfortable & come as you are!
Our take
The demand for sustainable transportation solutions like electric vehicles and e-mopeds is very much on the up. And as cities focus on reducing traffic and environmental impact, companies are beginning to offer green alternatives in order to meet these needs.
fleyx is one company doing just that, with its shared e-moped services. Since 2017, the company has grown to serve over 1M users across the Netherlands and Belgium with a fleet of 6,000 electric mopeds, making city transportation more sustainable and accessible.
Recent,y felyx merged with the Spanish company Cooltra to strengthen its market position. Despite facing financial struggles, the merger is seen as a step toward future growth. By combining resources with Cooltra, felyx aims to expand its reach and continue innovating in the shared mobility space for years to come.
Steph
Company Specialist at Welcome to the Jungle
Insights
-39% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Feb 2021
$27.7m
SERIES A
Jul 2018
$2.4m
EARLY VC
Total funding: $31.8m
Company benefits
- 29 paid days off
- Ride a felyx with discount
- 8 leave days per year paid as additional salary
- Good pension plan in place (1/3 employee, 2/3 employer)
- 6 weeks of paternity leave , 100% salary
- Learning & Development budget
Company HQ
Omval, Amsterdam, Netherlands
Leadership
Daan Becker
(CEO)Initially joined fleyx as a Manager in Strategic Projects in 2021, since then they have worked in a number of roles, becoming CEO in 2023.
Salary benchmarks
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