Global Director of Solution Consulting, Coursera

• The ideal candidate will be hands-on, developing deep expertise in Coursera’s product, content catalog, and positioning in order to lead from the front while building a scalable, high-performing global Solutions Consulting function
• We are seeking a high-impact leader who can energize and provide strategic direction to a globally dispersed, remote team
• 5+ years of experience in Solutions Consulting, Pre-Sales, or a related function, with at least 5+ years leading teams in a SaaS or technology-driven environment
• Proven track record of managing solution consulting or sales engineering teams with 5+ people
• Demonstrated history of designing and delivering tailored solutions for enterprise, academic, or government clients that drive measurable revenue impact
• Demonstrated ability to collaborate with cross-functional teams and engage C-level stakeholders to align solutions with organizational goals

Desirable

• The Global Director of Solutions Consulting is a critical leadership role responsible for driving revenue across Coursera’s enterprise business
• This position will transform the current Solutions Consulting team from a regional model, where Solution Consultants report to regional sales leaders, into a unified global function under a single leader
• The Director will bring strong Solutions Consulting (often referred to as Sales Engineering) expertise and a proven track record of driving revenue through pre- and post-sales activities
• Reporting to the VP of Customer Experience, this role will work closely with peers leading Sales, Account Management, Product Marketing, Product, Customer Success Management, and Implementation
• Solutions Consultants at Coursera deliver value by attaching to new business, expansion, and renewal deals
• They play a pivotal role in designing solutions, delivering product demos, mapping complex skills and content, and ensuring deals close successfully
• Build and lead a global Solutions Consulting team that drives revenue by attaching to pre and post-sales deals
• Hire, develop, and retain high-performing Solution Consultants and Managers in AMER, EMEA, and APAC, fostering collaboration, innovation, and professional growth
• Partner with Sales, Product Marketing, Product, and Customer Success to design and present tailored solutions that accelerate adoption, time-to-value, and measurable business impact
• Develop expertise in Coursera’s product, content catalog, and go-to-market solutions to create impactful Solution Consulting interventions that drive new business, expansions, and renewals
• Establish scalable frameworks, tools, and methodologies to ensure consistent, high-quality solution delivery globally
• Define and track metrics for pipeline influence, customer engagement, and revenue impact to measure and optimize Solution Consulting activities
• Act as a strategic advisor and executive sponsor for high-value accounts, aligning solutions with customer needs and objectives