Sales Operations Manager, WHOOP
$100-150k
+ Equity
More information about location
Wearable health and fitness devices
Be an early applicant
Wearable health and fitness devices
1001+ employees
Be an early applicant
$100-150k
+ Equity
More information about location
1001+ employees
Company mission
To unlock human performance and Healthspan.
Role
Who you are
- The ideal candidate is an exceptional problem solver, data translator, and xfn operator who thrives in a dynamic, fast-paced environment
- 7-10 years of experience in operations, strategy, analytics, or a commercial function
- Proven ability to interpret complex data and translate it into actionable insights
- Experience managing cross-functional projects and aligning multiple stakeholders
- Entrepreneurial mindset with strong ownership and initiative
- High proficiency in Excel/Google Sheets; familiarity with Sigma, Tableau, or SQL a plus
- Enthusiasm for integrating AI tools into workflows to drive smarter, faster decision-making
- Passion for health, fitness, and performance
- Interested in the role, but don’t meet every qualification? We encourage you to still apply!
- At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply
What the job involves
- We’re seeking a highly analytical and strategic Sales Ops Manager to support growth across WHOOP’s retail business
- This cross-functional role will support the sales team internally on topics including sales forecasting, contract negotiations, compliance & returns reporting, partnering closely with Operations, Analytics, Compliance, Legal and the broader Sales & Marketing team
- Review monthly retailer-level sales forecasts & monitor risks & opportunities vs our internal forecasts, working cross-functionally with Operations & Sales
- Collect & analyse retailer returns data, owning internal reporting by retailer and region on a monthly basis
- Support Sales & Marketing team with retailer product set-up processes, liaising with internal cross-functional teams as necessary
- Support the Sales team in contract negotiations by working cross-functionally with legal, finance, operations & compliance as required
- Represent the Wholesale Sales & Marketing team in xfn expansion discussions, understanding compliance requirements & timelines vs our forecasted go-live dates
- Act as project lead for Sales & Marketing on new initiatives or projects that require xfn involvement, sharing regular updates to relevant stakeholders & managing overall timelines
- Work closely with Operations to monitor operational OKRs/KPIs for wholesale, surfacing performance gaps, and recommending corrective actions to the Sales team
Our take
WHOOP develops wearable health-tracking devices designed to help athletes optimise their performance. Its technology continuously monitors recovery, sleep, and training hours to fine-tune both individual and team performance. Unlike competitors that primarily track exercise data, WHOOP's holistic approach includes metrics like heart rate variability, which can influence more effective and healthier exercise routines.
By focusing on a subscription model that includes the cost of the physical device, WHOOP differentiates itself from competitors that charge a higher one-time fee for their products. This model provides ongoing value and encourages users to stay engaged with their health data.
WHOOP's comprehensive monitoring of strain and recovery has given it a competitive edge, even as other brands like Fitbit have incorporated similar features. Beyond sports performance, WHOOP has conducted extensive research on predicting premature births, aiming to integrate these findings into their app. This commitment to broader health applications demonstrates WHOOP's dedication to advancing wearable health technology.
Steph
Company Specialist at Welcome to the Jungle
Insights
1% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Mar 2026
$575m
SERIES G
Aug 2021
$200m
SERIES F
Total funding: $979.8m
Company benefits
- Flexible Vacation: WHOOP has a flexible vacation policy that allows you to unwind, laptop-free, when you need it most.
- Focus on Family: We offer 18 weeks paid parental leave, plus an additional 2 weeks to gradually return to work.
- Get Invested: In addition to a competitive base salary and 401k, you're eligible to receive stock options to share in the future of WHOOP.
- WHOOP +1: Everyone on the team gets a complimentary WHOOP membership—plus another membership to share with a loved one.
- Health Matters: Our competitive benefits package covers medical, dental, and vision, in addition to mental health services, life and disability insurance, and more.
- Find Your Fit: Full-time employees get $500 a year to spend on wellness in whatever way they see fit, from fitness classes and memberships, to recovery services.
- It Pays to Sleep: Our Sleep Performance Program incentivizes employees to get more sleep. Log an average sleep performance of 85% or higher for the month and get a $100 bonus.
- Location, Location, Location: You can’t beat the views from the rooftop of One Kenmore Square. Feel inspired daily as you work, enjoy free snacks and coffee, and collaborate in the heart of Boston.
Company HQ
West Fens, Boston, MA
Leadership
Will Ahmed
(Founder & CEO)After graduating from Harvard with a Bachelor of Arts in Government and Economics, Will went on to hold Summer Analyst roles at Allen & Company and Lindsay Goldberg before founding WHOOP in 2012.
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