Product Operations Manager, Metropolis
$125-155k
Autonomous commerce platform for urban mobility
Open for applications
Autonomous commerce platform for urban mobility
21-100 employees
Open for applications
$125-155k
21-100 employees
Company mission
To disrupt traditional city infrastructure to empower the future of urban mobility.
Role
Who you are
- 5+ years of experience in investment banking, business consulting, or product management/business operations at a high-growth technology company
- Deep technical aptitude and strong interest in technology products
- Deep analytical experience - ability to use data to inform and support critical decisions
- Strategic alignment, able to bring key partners across functions together – fostering collaboration and facilitating teamwork
- Highly effective and consistent communicator - ability to clearly, succinctly, and persuasively present information to an internal and external audience
- Demonstrated ability to juggle competing priorities – you will be supporting multiple products simultaneously
- Expert in core GSuite/MS Suite Products – Excel, PowerPoint
Desirable
- SQL Proficiency (strongly preferred)
- Experience in bringing new products to market in a product or operations capacity
- Experience and comfort with working with executive stakeholders
- Prior experience working in Product Management or Product Operations
What the job involves
- Metropolis is seeking a Product Operations Manager to lead product releases across our product ecosystem
- Your mission is to drive product adoption by planning and executing high-quality product release processes
- You’ll work closely with Product Managers and engineers throughout the product lifecycle, learning the inner workings of our current and upcoming products
- You will work closely with functional partners, ensuring products meet the needs of our internal teams
- Leveraging your understanding of our products and teams, you will develop and execute robust product testing and release plans
- To execute successful product releases, you will work closely with operations, sales, and other cross-functional teams
- Through this process, you will become an expert on our products and a go-to resource for cross-functional stakeholders interacting with our products every day
- Define our release strategy for new products across multiple verticals in Metropolis’ portfolio
- Develop robust testing and release plans for upcoming product launches and work with Product Managers to ensure they meet the team’s objectives
- Ensure functional partners are aligned on key objectives for the product
- Lead our release execution with functional partners, ensuring teams have the required resources & training and are supported throughout the release process and beyond
- Work with stakeholders to understand and assess the impact of our products, analyzing data and sourcing & triaging feedback from field
- Communicate product updates to the broader organization, systematically driving awareness and adoption across our portfolio
- Drive continuous improvement in the relationships and communication with operations, sales, customers, and executives
Our take
Driven by computer vision and AI technology, Metropolis offers a seamless parking and checkout experience by turning cars into wallets. This eliminates the need for physical tickets and pay machines, allowing property owners to maximise the financial performance of their parking assets and offer a modern service to customers.
Metropolis aims to revolutionise parking by integrating future mobility solutions, such as autonomous vehicle deployment, charging stations, and eVTOL infrastructure. Its approach includes dynamic pricing to optimise revenue during demand surges.
Co-founded by Alex Israel, a former ParkMe founder, the company has expanded rapidly following a $167M Series B fundraise and partnerships with Premier Parking and Uber. The company's recent acquisition of SP Plus Corporation, funded by a $1.8 billion investment, positions it as a leader in AI-driven mobility solutions. As a pioneer in its category, Metropolis continues to push the boundaries of parking and mobility technology.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Oct 2023
$1.1bn
SERIES C
Jun 2022
$167m
SERIES B
Total funding: $1.3bn
Company benefits
- Equity options - We offer ownership opportunities through stock options
- Wellness benefits - A wellness program designed to support a variety of needs
- Health insurance - We subsidise high-quality health insurance coverage for full-time and hourly employees
- We subsidize high-quality health insurance coverage for full-time and hourly employees
- 401(k) match - Plan for your future with a 4% company match
- Parental leave - Receive support prior to, during leave, and as you transition back to work
- Time off - Unlimited PTO for salaried employees, and a generous PTO package for our hourly employees
- Paid holidays - We observe major holidays with company-wide closures, and double hourly rates for those who work
- Hybrid environment - Magic happens face to face, but we support a flexible working model
Company values
- We are innovators - Revolutionising an industry is not for the timid. We challenge the status quo and build remarkable products and services for the real world. We have the conviction to disrupt and drive innovation. We move fast and know that excellence is only achieved through agility and iteration
- We are owners - Progress is not inevitable; it must be forged by vision, determination, and a bias for action. We take ownership because there is no other room. We own our actions – we do what we say, we say what we do, and strive to be worthy of compliment in all things, big and small
- We are leaders - We are a product-led technology company – leading while others follow. We work in different cities and in different roles but we are all on one team. We value our diversity and challenge each other out of principle and with respect. We demand excellence in ourselves and of one another. We are building the future together and we’re just getting started
Company HQ
Downtown, Santa Monica, CA
Articles
Leadership
Alexander Israel
(CEO)Former Vice President & General Manager at INRIX. Co-founder and former COO at ParkMe. BA in Business & Economics at University of Puget Sound.
Travis Kell
(CFO)Former Senior Vice President at Winton Group. Previously Director of Hedge Fund Solutions at BlackRock. BA in Business at University of Puget Sound.
Courtney Fukuda
(Chief of Staff)Formerly hedge fund solutions group at BlackRock. Managed senior relationships with sovereign wealth fund, central banks and other major institutional investors. BA in Economics at Yale University.
Peter Fisher
(CCO)Formerly growth equity Investor at Transamerica Investment Management, BA in Political Science at Boston College.
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