Senior Director of Strategic Account Management, Octus

Legal

$150-180k

Eligible for quarterly commission-based compensation

Salesforce

Expert level

New York

Remote from US

More information about location

Unleashing insights for accelerated financial decisions

Open for applications

Unleashing insights for accelerated financial decisions

501-1000 employees

B2BEnterpriseLegalAnalyticsMarket research

Open for applications

$150-180k

Eligible for quarterly commission-based compensation

Salesforce

Expert level

New York

Remote from US

More information about location

501-1000 employees

B2BEnterpriseLegalAnalyticsMarket research

Company mission

To empower subscribers to discover and synthesize the information that matters through the combination of passionate experts and innovative technology.

Job

Company

Role

Who you are

10+ years of progressive experience in an account management role, with experience selling large seven-figure deals to strategic accounts. Experience selling to large law firms is preferred
Experience selling data, research, and/or content products
Strong ability to cultivate relationships and forge strategic business partnerships, consistently surpassing net retention targets
Proven track record of achieving and exceeding quota and retention targets
Exceptional organizational skills, a keen attention to detail, and the ability to effectively prioritize and respond promptly to multiple ongoing workstreams
Strong interpersonal, verbal, and written communication skills, with a proven aptitude for conveying complex ideas clearly and concisely
Willingness to travel for client meetings throughout the assigned territory (Midwest and East Coast)
Experience with Salesforce
JD preferred

What the job involves

Octus is currently seeking an experienced and strategic account management professional to join our Legal Account Management team
The Senior Director of Strategic Account Management will manage and cultivate strong relationships with large strategic law firm accounts throughout the Midwest & East Coast, with a focus on subscription renewals, expansion, uplifts, and cross-selling of additional Octus products
Manage all aspects of the renewal cycle for a book of existing strategic AmLaw50 clients
Drive key client interactions, with a focus on identifying and capitalizing on expansion opportunities within accounts (including cross sells and upsells), aiming for a net retention target of 125%+
Collaborate with the customer success team to ensure the delivery of exceptional client service and an unparalleled customer experience
Work closely with Octus’ product team to identify and opportunities for product enhancements
Employ meticulous tracking and analysis of KPIs and product usage on accounts to formulate and implement appropriate relationship management strategies and territory planning

Our take

Octus, formerly Reorg, is a global provider of credit intelligence, data and analysis of issues affecting the distressed debt, event-driven and leveraged finance markets. The company sets itself apart by taking an approach that combines reporting with financial and legal analysis, providing a holistic view and delivering that view in real-time.

Octus has fundamentally changed the way in which financial and legal professionals access complex business information. Its service reaches over 25,000 people across a variety of institutions and its subscription-based service is giving organisations the ability to replace the work of junior attorneys.

Octus garnered considerable interest from several private equity and strategic rivals due to its expensive subscription-based services that have proven to result in stable growth for clients. Octus's services are particularly valuable and its 2022 buyout by British global investment firm Permira opens the doors to vast opportunities for Octus's further growth.

Steph

Company Specialist at Welcome to the Jungle

Insights

Glassdoor (3.7)

Company

Company benefits

Medical, dental, vision and 401(k) benefits
A flexible, hybrid working policy with home office reimbursements
Reimbursements for career development and continuing education
Generous paid time off – including vacations, sick leave and parental leave
Employee referral bonuses
Gym subsidies and other fun fitness benefits
Kudos program to recognize and reward colleagues
Manager training programs

Company HQ

NoMad, New York, NY

Leadership

Kent Collier

(Founder &)

Experienced Analyst having previously worked at Catalyst Investment Management and Millennium Partners, also worked as the Vice President at Assurant Asset Management.

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