Lead IT Engineer, Numan
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Digital healthcare partner
Posted today
Digital healthcare partner
201-500 employees
Posted today
+ Share options
201-500 employees
Company mission
To build a cutting-edge platform that integrates diagnostics, medication, supplements, digital programmes, and doctor consultations.
Role
Who you are
- Extensive experience in IT, systems administration, or a similar role
- Proven experience in managing and mentoring team members
- Hands-on experience with Google Workspace
- Ability to troubleshoot and resolve IT issues independently and assist team members
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Meticulous attention to detail and a structured approach to work
- Knowledge of networking, security best practices, and cloud-based technologies
- Experience with ITSM tools (e.g., Jira Service Desk), identity and access management solutions (e.g., OneLogin), and MDM solutions (e.g., Kandji)
- Familiarity with ITIL principles and experience implementing them
Desirable
- Experience with scripting or automation (e.g., PowerShell, Python, Bash)
- Familiarity with macOS and Windows device management
- IT certifications (e.g., CompTIA A+, ITIL, or related)
What the job involves
- As a Lead IT Engineer, you'll take a hands-on approach to managing and driving IT projects from start to finish, ensuring they align with the company’s strategic goals
- You'll be actively involved in problem-solving, decision-making, and mentoring team members, helping them grow while keeping projects on track and delivering real impact
- Planning and managing IT projects to align with business objectives
- Allocating resources effectively and prioritising tasks to meet project deadlines
- Implementing ITIL best practices and aligning with NIST CSF where needed
- Overseeing project execution, monitoring progress, and implementing mitigation strategies
- Communicating project updates to stakeholders and addressing concerns proactively
- Managing and developing IT team members by providing guidance, mentorship, and growth opportunities
- Fostering a collaborative team environment, promoting communication and teamwork
- Identifying skill gaps within the team and organising relevant training programs
- Managing the remote IT asset fleet through MDM systems, ensuring proper deployment and tracking
- Implementing and maintaining role-based access control within the SSO system
- Collaborating with other team leads and stakeholders to ensure effective cross-functional alignment and resource utilisation
Salary benchmarks
Our take
Numan is a digital health startup focusing on treatments for men. The company initially offered a range of solutions for erectile dysfunction (ED) and hair loss, both themes related to male self-esteem that are often avoided and ignored.
More recently, the company has expanded into areas like premature ejaculation and weight loss, alongside a comprehensive suite of diagnostic blood tests, live doctor consultations, and various personalised supplements. In practice, Numan’s platform enables free online medical consultations, clinically proven treatments, and personalised treatment plan.
Numan will be using new resources for further investments in technology and expansion of operations. It's also made a number of key senior hires recently – including Sam Shah, former Chief Executive of the digital arm of the NHS, NHSX, as Chief Medical Strategy Officer.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
5% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Feb 2022
$20.1m
SERIES B
Sep 2021
$40m
SERIES B
Total funding: $71.6m
Company benefits
- 🏝 - Holidays - 25 days per year (plus national holidays)
- 📈 - Share options
- 🩺 - Private healthcare
- 💻 - Hybrid working options
- 😇 - Paid volunteering days
- 🐶 - Work in a dog friendly office
- 🍼 - Enhanced parental leave
- 👟 - Gympass membership
- 🚲 - Cycle to work scheme
- % - Discount to our Numan products (also for family and friends)
- ⚖️ - Pension contributions (5% employer / 5% employee contributions)
- 📚 - Personal L&D budget
Company values
- Deliver sustainable results at speed: Every day counts. We address challenges immediately and set bold goals, knowing that our swift action is vital for our survival and success. Procrastination isn't an option; we act decisively today to create rapid, technology-driven solutions for our patients. Owning our work, learning from our mistakes, managing the risks is part of our velocity. We always find a way, and we build with the future in mind
- Own the quality: In our world, every detail counts. From major decisions impacting patient care to the punctuation in our FAQs. Each is a mirror of who we are. That’s why we meticulously care for every aspect - it’s the monumental and the minute that shape our identity and reputation
- Succeed together: We are one team. We collaborate; build upon each other's ideas and work, always assuming good intentions. Victory and defeat are shared experiences. Openness and honest feedback are key to our growth. We challenge and support each other, ensuring we voice concerns when things aren't working
- Care deeply: We strive to make a positive impact in every aspect of our work and life, ensuring that our actions contribute to a better world. This ethos drives us to care deeply for our colleagues, patients, and community
- Patients first: Every decision and action we take centres on meeting patient needs and improving their lives. In every meeting, solution, and day at work, our focus is clear: patient, patient, patient
Company HQ
Farringdon, London, UK
Articles
Leadership
Sokratis Papafloratos
(CEO & Founder)Technology entrepreneur of companies like Togethera.com and Trusted Places. Angel investor of companies like the popular meditation app Calm, which in 2019 became the world’s first mental health unicorn.
Diversity, Equity & Inclusion at Numan
- Diversity at Numan At Numan, people are at the heart of who we are. We recognise and value the unique perspectives and experiences that individuals from all backgrounds bring.
- We promote innovation and creativity, enabling us to tackle things from various viewpoints and are committed to equal opportunities and continuously strive to create a workplace where everyone feels respected, heard, and valued.
- Embracing diversity isn't just our goal; it's our strength, driving us towards a more inclusive future.
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