Lead IT Engineer, Numan
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Digital healthcare partner
Job no longer available
Digital healthcare partner
201-500 employees
Job no longer available
+ Share options
201-500 employees
Company mission
To empower people to take control of their health.
Role
Who you are
- Extensive experience in IT, systems administration, or a similar role
- Proven experience in managing and mentoring team members
- Hands-on experience with Google Workspace
- Ability to troubleshoot and resolve IT issues independently and assist team members
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Meticulous attention to detail and a structured approach to work
- Knowledge of networking, security best practices, and cloud-based technologies
- Experience with ITSM tools (e.g., Jira Service Desk), identity and access management solutions (e.g., OneLogin), and MDM solutions (e.g., Kandji)
- Familiarity with ITIL principles and experience implementing them
Desirable
- Experience with scripting or automation (e.g., PowerShell, Python, Bash)
- Familiarity with macOS and Windows device management
- IT certifications (e.g., CompTIA A+, ITIL, or related)
What the job involves
- As a Lead IT Engineer, you'll take a hands-on approach to managing and driving IT projects from start to finish, ensuring they align with the company’s strategic goals
- You'll be actively involved in problem-solving, decision-making, and mentoring team members, helping them grow while keeping projects on track and delivering real impact
- Planning and managing IT projects to align with business objectives
- Allocating resources effectively and prioritising tasks to meet project deadlines
- Implementing ITIL best practices and aligning with NIST CSF where needed
- Overseeing project execution, monitoring progress, and implementing mitigation strategies
- Communicating project updates to stakeholders and addressing concerns proactively
- Managing and developing IT team members by providing guidance, mentorship, and growth opportunities
- Fostering a collaborative team environment, promoting communication and teamwork
- Identifying skill gaps within the team and organising relevant training programs
- Managing the remote IT asset fleet through MDM systems, ensuring proper deployment and tracking
- Implementing and maintaining role-based access control within the SSO system
- Collaborating with other team leads and stakeholders to ensure effective cross-functional alignment and resource utilisation
Salary benchmarks
Our take
Numan is a digital health startup that was initially focused on treatments for men, offering a range of solutions for erectile dysfunction (ED) and hair loss, both themes related to male self-esteem that are often avoided and ignored.
The company has since expanded into areas like premature ejaculation and weight loss, alongside a comprehensive suite of diagnostic blood tests, live doctor consultations, and various personalised supplements. More recently, it has expanded its weight loss category into women's health, paving the way for a broader range of female treatment categories. In practice, Numan’s platform enables free online medical consultations, clinically proven treatments, diagnostics and personalised treatment plans.
And with solid funding, Numan is now working on further investments in technology and expansion of its operations. It's also made a number of key senior hires recently which will be sure to help enhance the company's product offerings and broaden its services to ultimately reach more customers.
Kirsty
Company Specialist at Welcome to the Jungle
Meet the team
40 people
Shivani Sharma-Savani, Senior Clinical Lead
Our mission
The clinical team champions safety at every step, guiding and supporting patients throughout their journey in Numan’s holistic healthcare programs.Insights
5% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Feb 2022
$20.1m
SERIES B
Sep 2021
$40m
SERIES B
Total funding: $72.9m
Company benefits
- 📈 - Share options
- 🏖 - 25 days holiday, plus bank holidays (increasing to 30 the longer you stay with Numan)
- 🩺 - Health insurance with Vitality
- 🧸 - Enhanced maternity and parental leave
- 🐥 - Nursery benefit provided by YellowNest
- 💼 - Employee assistance programme (access to therapy, financial planning and discounts)
- ⚖️ - Generous pension (includes both employee and employer contributions)
- 💻 - Flexible working options, including a dog-friendly office in Farringdon
- 📚 - Personal training and development budget via Learnerbly
- 👟 - Wellhub membership, giving you access to over 2,000 locations in the UK
- ☕️ - Free office snacks including breakfast items, soft drinks, tea and coffee
- 🚲 - Cycle to work scheme
- 🚆 - Season ticket loan
- % - Discount on Numan products for your friends and family
- 🤲 - Paid volunteering days
- 📅 - An additional 2 weeks off once you reach your 5th anniversary with Numan
Company values
- Patients first
- Learn Fast
- Own the quality
- Succeed together
- Care deeply
Company HQ
Farringdon, London, UK
Leadership
Sokratis Papafloratos
(Founder & CEO)Technology entrepreneur of companies like Togethera.com and Trusted Places. Angel investor of companies like the popular meditation app Calm, which in 2019 became the world’s first mental health unicorn.
Diversity, Equity & Inclusion at Numan
- Diversity at Numan At Numan, people are at the heart of who we are. We recognise and value the unique perspectives and experiences that individuals from all backgrounds bring.
- We promote innovation and creativity, enabling us to tackle things from various viewpoints and are committed to equal opportunities and continuously strive to create a workplace where everyone feels respected, heard, and valued.
- Embracing diversity isn't just our goal; it's our strength, driving us towards a more inclusive future.
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