Vice President of Operations, Pair Team
$215-230k
+ Equity compensation package
Platform automating clinical operations
Open for applications
Platform automating clinical operations
201-500 employees
Open for applications
$215-230k
+ Equity compensation package
201-500 employees
Company mission
To simplify healthcare for everyone.
Role
Who you are
- 8+ years of experience in operations with at least 5+ years of experience developing and leading large field teams
- Experience with managing a P&L, including unit economics
- Well versed in driving key performance metrics, building a high-performing team, and change management
- Ownership mindset – own driving results for the mission, business, and customer experience
- Strong collaboration skills with thought partners from product, clinical and finance teams
- Proven ability to translate operational needs into clear product requirements and able to drive them from ideation to execution with technical leaders/functions
- Strong desire to work in an early stage startup environment that is fast paced, complex, and has minimal barriers to make decisions (no “red tape”), and requires a “roll up your sleeves” attitude
- Passion for helping individuals experiencing complex chronic needs such as homelessness, severe mental illness, and substance use disorder
- Bonus points for additional experience in healthcare, scaling field-based care delivery models, introducing new performance frameworks, and/or coaching managers through transitions
- Able to flex your schedule to support a California-based team in a fully remote environment
What the job involves
- As the VP, Operations at Pair Team, you will play a critical role in leading the day-to-day and growth of Pair Team’s most prominent program
- You'll ensure operational excellence, payer alignment, and scalable care delivery while working on mission-critical programs that help fuel the future direction of the company
- This high-impact leadership role is at the center of our mission to transform care for underserved communities
- This is a fully remote position reporting to the SVP of Field Operations
- Oversee the day-to-day operations of our Enhanced Care Management (ECM) program to ensure delivery targets are consistently achieved
- Grow, manage, and scale a large, multi-disciplinary care operations team, which includes case managers, nurses and behavioral health providers
- Manage the P&L, including unit economics, for your service line
- Design and optimize workflows, processes, and staffing models to balance scalability, growth, and patient experience
- Collaborate with thought partners in product, clinical, finance and growth to ensure operational readiness for new initiatives
- Introduce and operationalize performance metrics to drive accountability in alignment with organizational priorities
- Lead change management efforts as they arise; which include but aren’t limited to: reorganizations, KPI rollouts, growth initiatives, etc
Our take
Pair Team is a healthcare technology company automating clinical operations through its providing an end-to-end encryption platform. The platform is designed to help healthcare providers and organisations streamline their workflows while increasing efficiency and reducing errors.
Built on top of secure, encrypted messaging technology, Pair Team's platform enables healthcare providers to share patient data, medical records, and other sensitive information safely and securely. Another benefit of the platform is its ability to integrate with existing healthcare systems and technologies, enabling healthcare providers to seamlessly incorporate the platform into their existing workflows without the need for significant changes to their infrastructure.
The company's innovative approach to healthcare technology has attracted the backing of more than 60 healthcare leaders and has witnessed growing success among healthcare providers. Going forward, Pair Team is focused on accelerating its expansion across California and scaling its current team.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Oct 2023
$9m
SERIES A
Dec 2021
$7.3m
EARLY VC
Total funding: $19.2m
Company benefits
- Fully remote team
- 401k
- Health Insurance
- Unlimited PTO
Company HQ
SoMa, San Francisco, CA
Leadership
Neil Batlivala
(Co-Founder & CEO)Previously founded the consulting company, Noxon. Also worked as an Advisor at Spect, and as a Software Engineer at Forward.
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