Senior Risk Governance Advisor, eBay

• Dedicated to working the Hybrid model with 3 days in office at either our Austin Texas or our Salt Lake City Utah office
• Bachelor’s Degree, or equivalent work experience
• 1+ years of controls, compliance, and/or risk operations experience, or relevant work experience, preferably within the eCommerce or financial services industry, and confident with identifying systems and applications risks and controls
• Strong communication and documentation skills
• Proficient at navigating through ambiguity along with balancing multiple tasks and meeting deadlines in a fast-paced changing environment

Desirable

• The Governance & Risk Oversight (GRO) team is a vital part of eBay’s Global Customer Experience (GCX) Team, where we focus on maintaining the integrity of operations and improving trust within our community
• As a Senior Advisor - Risk Governance, you will play a key role in identifying and mitigating high-risk activities using data-driven insights
• You will collaborate with various stakeholders, including Operations and the Customer Service Management Team (CSMT), to ensure robust risk management practices that align with eBay’s values and regulatory requirements
• This position offers opportunities to influence strategic decisions and contribute to a culture of continuous improvement and innovation
• Detect and Monitor Risks: Conduct detailed monitoring of fraud and other high-risk activities, escalating cases to the Incident Investigation team for further examination
• Systems Risk Advisory: Identify potential risks within operational processes and provide clear, actionable recommendations to enhance controls
• Improve Control Effectiveness: Analyze the efficiency of existing controls and implement recommendations to improve fraud detection capabilities
• Establish Testing Programs: Assist in developing the GCX IT Audit and Control testing program to ensure compliance with regulatory standards and internal policies
• Collaborate for Mitigation: Work closely with Operations and CSMT to provide IT-related risk insights, fostering consensus on vital mitigation strategies
• Present Data Insights: Develop and present succinct, data-driven analyses to leadership and business partners, aiding in informed decision-making