Senior QA Engineer, Live Nation
Entertainment events promoter and producer
Be an early applicant
Entertainment events promoter and producer
1001+ employees
Be an early applicant
1001+ employees
Company mission
Live Nation's mission is to help live music fans more easily and quickly find concert tickets and information about their favourite artists and venues.
Role
Who you are
- Bachelor’s degree in Computer Science or related field
- Proven of experience in software QA including manual and automated testing
- Strong experience with JavaScript, Selenium (Java), and BDD frameworks
- In-depth knowledge of SDLC and QA methodologies for high-volume, fast-paced environments
- Expertise in browser and server-side automation; mobile testing (iOS & Android)
- Proficient in debugging tools (e.g., proxy tools), issue tracking (e.g., JIRA), and CI/CD pipelines
- Experience with API testing, SQL/database validation
- Proven ability to collaborate with development, UX, and product teams
- Detail-oriented self-starter with excellent problem-solving and communication skills
- Comfortable adapting to new technologies and processes
- Collaborate effectively within cross-functional teams (Teamwork)
- Demonstrate ownership and accountability for deliverables (Reliability)
- Communicate transparently and act with integrity (Integrity)
- Show initiative in identifying issues and proposing solutions (Proactivity)
- Foster an inclusive, supportive work environment (Belonging)
What the job involves
- Our team is dedicated to building reliable, scalable, and user-friendly technology that supports millions of fans and partners globally
- As a Senior QA Engineer at Ticketmaster, you will play a pivotal role in ensuring the quality and reliability of our products
- You’ll be working alongside talented developers, designers, product managers, and project managers to build world-class fan experiences
- This is an exciting opportunity to contribute to high-impact initiatives, extend automated test coverage, improve QA processes, and help deliver outstanding products to market quickly and efficiently
- The role also includes mentoring junior engineers and advocating for best practices across the team
- Develop and execute test strategies, test plans, and test cases from product requirements
- Contribute to the overall test automation strategy and framework development
- Perform functional, usability, performance, and load testing across web and mobile platforms
- Build and maintain automated test scripts to ensure rapid, reliable product releases
- Collaborate with developers to coach and improve exploratory and automated testing
- Lead defect triage sessions and root cause analysis efforts for complex issues
- Work with cross-functional teams to drive quality initiatives company-wide
- Participate in Agile scrum teams, ensuring QA is embedded in every phase
- Create and manage detailed test plans and ensure traceability to product requirements
- Communicate QA metrics, risk assessments, and progress updates to stakeholders
- Perform API and database testing to validate data integrity and backend services
- Support continuous improvement by identifying gaps and driving enhancements
Our take
Live Nation is the world's leading live entertainment company, sitting at the top of the market in live events and ticketing. Formed in 2009, it is a major international company, with key business segments made up of concerts, ticketing, and sponsorship and advertising.
Despite its dominant position in the market, the company saw an 84% drop in revenue during 2020 and the closure of live events. Since then, however, demand has been stronger than ever for their ticket sales. This is a reflection that live events remain a clear priority for consumers and has been further reflected in Live Nation's acquisitions of companies - like Goodlive - that complement and bolster Live Nation's portfolio.
In addition to live events, a key area to watch for Live Nation will be the rise of online concert streaming, like that undertaken by competitors such as Driift. Major festivals such as Glastonbury have trialled online concerts with mixed reviews. If it proves successful, this could be a major new section of the entertainment market and a big potential part of Live Nation's future ventures.
Freddie
Company Specialist at Welcome to the Jungle
Insights
11% employee growth in 12 months
Company
Company benefits
- Unlimited paid time off policy
- Work from home opportunities
Company HQ
Barbican, London, UK
Leadership
Michael Rapino
(President and CEO, not founder)They worked for 10 years in various marketing and entertainment capacities at Labatt’s Breweries of Canada. They held several roles at Clear Channel Communications, including President and CEO of Global Music. They were named CEO and President of Live Nation in 2005.
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