Technical Business Analyst, AMCS

• 3+ years of experience as a Business Analyst, preferably in a technical or software development environment
• Strong understanding of the software development lifecycle (SDLC), Agile methodologies, and backlog management
• Experience working with cross-functional teams on custom or client-specific software implementations
• Excellent analytical and problem-solving skills, with the ability to break down complex requirements into actionable steps
• Proficiency with tools such as Jira, Confluence, Azure DevOps, or similar
• Strong verbal and written communication skills, with the ability to clearly document requirements and present findings
• Ability to understand data structures, APIs, and system integrations (not a developer role, but technically conversant)

Desirable

• We are seeking a Technical Business Analyst (BA) to join our software development team responsible for building and supporting market-specific customizations to our core product lines
• This role bridges the gap between business needs and technical execution, working closely with product management, engineering, and client-facing teams to define, document, and deliver tailored software solutions that meet unique market or customer requirements
• Collaborate with stakeholders across product, engineering, sales, professional services, and customer success teams to gather and clarify requirements for custom software solutions
• Analyze market-specific business processes and translate them into detailed technical specifications and user stories
• Partner with software architects and developers to ensure technical feasibility and accurate interpretation of business needs
• Own the creation and maintenance of functional specifications, process flows, and data mappings for customization projects
• Participate in backlog grooming, sprint planning, and other Agile ceremonies to help prioritize and refine work
• Act as the product expert during the development lifecycle, helping resolve ambiguity and provide ongoing clarification to developers and QA
• Coordinate with QA teams to ensure thorough test coverage for custom functionality and validate that solutions meet business expectations
• Support UAT (User Acceptance Testing) with internal or external stakeholders, facilitating feedback loops and issue resolution
• Help maintain alignment with broader product strategy while accommodating unique market demands