Senior Product Marketing Manager, Proton.ai
Office located in Cambridge, MA
AI-powered CRM built for distributors
Open for applications
AI-powered CRM built for distributors
21-100 employees
Open for applications
Office located in Cambridge, MA
21-100 employees
Company mission
To optimize distributors' sales operations.
Role
Who you are
- 5+ years of experience in product marketing at a high-growth SaaS company
- A knack for building go-to-market strategies that make new product features and releases resonate with customers
- The ability to write clear, concise product copy and craft stories that connect features to real customer problems and outcomes
- Strong communication skills—you can take something complex and explain it simply, without oversimplifying
- A head for numbers—you know how to track what’s working, optimize what’s not, and use data to drive decisions
- You’re organized and can juggle multiple projects without dropping the ball
- A bias for action—you roll up your sleeves, figure things out, and make things happen, even with a small team
- You thrive in the unknown. Ambiguity doesn’t stress you out—it motivates you
- Bonus points if you’ve had success creating and managing initiatives like customer advisory boards
What the job involves
- As our Sr. Product Marketing Manager, you’ll own the rollout of our biggest features, making sure they land with customers and get prospects excited to buy.
- You’ll make sure Sales and CX have everything they need—messaging, battlecards, training—to crush their goals. And you’ll help us stand out in a crowded market by turning what we build into something people can’t wait to use
- Your success will be measured by key performance indicators such as revenue growth, market share, competitive win rates, and expansion.
- You’ll have the opportunity to make a real difference—from influencing product strategy and roadmap to delivering insights that will position Proton as a leading CRM in distribution
- Product launches: Work with Product to ensure every feature and add-on we release—ranging from major launches to minor enhancements—has a clear plan for success. You’ll take the lead on developing messaging frameworks, planning launches, and ensuring customers see the value in both significant updates and iterative improvements right away
- Sales & CX enablement: Equip Sales and CX teams with the training, tools, and resources they need to succeed. You’ll create onboarding materials, build a library of content like solution briefs and use-case guides, and help teams confidently communicate product value
- Pricing & packaging: Launch and support our new pricing tiers, making it easy for customers to understand the benefits of upgrading and aligning pricing with value
- Positioning & messaging: Develop sharp, no-nonsense messaging that explains what Proton does, why it matters, and how we’re different
- Customer insights: Get inside the minds of our buyers. Talk to customers, shadow users, and listen to discovery calls to understand their challenges, needs, and how they describe their problems. Use these insights to refine messaging and inform our marketing strategy.Competitive insights: Keep tabs on the market and create materials like battlecards to give Sales the edge in competitive deals. Make sure everyone at Proton knows how we stack up and can communicate it clearly
- Collaborate across teams: Be the go-to expert on our customers—key personas, their pain points, and what makes them tick. Partner with Product, CX, and Sales to make sure everyone is aligned and equipped to deliver on Proton’s potential
- Customer Advisory Board (CAB): Set up and lead a CAB to create stronger feedback loops with customers, learn what’s working (and what’s not), and shape our product and go-to-market strategy based on what they need
Our take
With the increased migration to the digital world, sales teams are under mounting pressure. Proton.ai is one of a crop of new companies that solves this problem through automation.
The sales automation market is booming, and companies are having to specialize in order to survive. Proton.ai has carved out a successful niche by focusing its attention on wholesale distributors, a previously underserved corner of the sales sector. Proton.ai's tools help sales reps and their customers manage products across multiple channels.
By tapping into the lucrative wholesale market and working with (rather than against) incumbent enterprises, Proton.ai has scaled at an enviable pace. Its considerable funding will help the company to remain competitive, especially against the likes of Shopify, which has made a successful move into the wholesale eCommerce market.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-38% employee growth in 12 months
Company
Funding (2 rounds)
Apr 2023
$10m
SERIES A
Jan 2022
$20m
SERIES A
Total funding: $30m
Company benefits
- Company stock options: We believe everyone should own a part of something they help build, so we offer company equity to all employees
- Fully remote flexible schedule: Work is important to us. As is being flexible. We know life doesn’t always land outside of a 9-5 schedule and make space for you to live your life
- 401k with employer contribution: We believe it's important to help our team plan for the future. For U.S. employees (for now), we directly contribute a 3% match of your salary to a 401k
- Health benefits: Get access to great healthcare benefits
- Required PTO: We offer unlimited PTO, and we make sure everyone takes at least 2 weeks off per year
- Company wellness days: In addition to company holidays, we offer wellness days, when the whole company takes a day off to rest and recuperate
- 12 weeks paid parental leave: 12 weeks paid parental benefit for all parents (birthing, non-birthing, adopting, fostering)
- Company-paid off-sites: Enjoy in-person brainstorming and team-building. All expenses covered so you can focus on bonding with the entire team
Company values
- Customers first: Our customers’ success is our north star. We dive deep into their challenges to offer solutions that go beyond what they expect, providing top-notch business solutions
- Think big, start small: We’re experimental innovators. We dream big – as big as revolutionizing an entire industry. But we try out our big ideas on a smaller scale, taking the smallest, simplest first step possible that lets us learn quickly. And we fail fast, acting with urgency and celebrating fast experiments even when they don’t work
- Own our results: Each of us owns this company, and we act like it. Each of us fully owns solving the problems we take on, and plowing through roadblocks to just get results. We do this by looking for positive solutions to problems, not making excuses
- Be open: We’re big believers in honesty and candor. We default to open and we bias towards proactive sharing, knowing that better decisions are made through collaboration
- One team: We’re all on this journey together. We put the team above our own self-interests, and focus on achieving great things together, rather than taking credit or pointing fingers. We support each others' development, knowing that helping each other benefits us all
Company HQ
Cambridge Highlands, Cambridge, MA
Articles
Leadership
Benjamin Cohen
(Founder & CEO)Previously worked as a Researcher at Harvard Business School, before joining the Data and Marketing team at Danaher Corporation.
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