User Experience Researcher, Saturn
$125-150k
+ Stock options
Calendar-based social platform
Job no longer available
Calendar-based social platform
101-200 employees
Job no longer available
$125-150k
+ Stock options
101-200 employees
Company mission
To build community around the calendar.
Role
Who you are
- 3+ years relevant user research experience at a tech, product-driven company working on digital experiences
- You are a mixed-methods researcher, with strength in qualitative research generating actionable insights that drive impact
- Experience conducting complex research at scale and demonstrate the use of a variety of research methods, which may include qualitative interviews, surveys, segmentation ideation sessions, ethnographic field research, usability evaluation, and diary studies
- Can lead, design, execute, and communicate impactful research in a fast-paced, earlier stage product development process and know how to integrate research into product and design roadmaps
- Ability to tell compelling stories and are skilled in explaining your work, process, and decisions to cross-functional stakeholders and crave feedback to help you produce your best work
- Relentlessly focus on users and solving for their needs and wants. You put users first and have experience driving impact from insights
- Can successfully set and achieve priorities that find the perfect balance between benefiting the project, the Research team, and all of Saturn
- Can balance working with urgency and focus with methodological rigor and adapt as needed for the situation
- Familiarity implementing and working with UXR tools to conduct scaled research is a plus
What the job involves
- Saturn is seeking a User Experience Researcher to enhance the design and functionality of our high school and college calendar product
- This role involves conducting comprehensive user research to guide and refine product development, ensuring an intuitive and engaging user experience, as well as sourcing population-level insights to inform future product direction
- The UX Researcher will collaborate closely with Product Management, Design and Data teams to translate insights into actionable design strategies, improving product usability and satisfaction
- Additionally, the researcher will be instrumental in developing user personas, conducting usability testing, and analyzing user feedback to inform continuous product improvements
- This role also involves working directly with our high school and college ambassador teams in a field research capacity
- As a founding member of the User Research team, this role offers a unique opportunity to impact Saturn's calendar product directly while working across multiple functions and teams
- Lead critical research efforts that deepen our understanding of the user experience and drive product strategy
- Work in a highly collaborative fashion as a strategic partner to product managers, designers, and engineers to define both the long-term strategy and the short-term tactics for our products by grounding these decisions in user needs and insights
- Drive all aspects of research (planning, recruiting, moderation, analysis, reporting) for both generate (participatory design) and evaluative (usability testing) research
- Prioritize research needs and approaches across multiple work streams to work on the right project, scale, and scope at the right time and ensure impact by delivering actionable insights
- Enable other Saturn team members to learn and apply research skills by building research programs, platforms, and toolkits that empower them to conduct tactical research
- As a founding member of the UXR team, facilitate the build-out of a robust research practice and infrastructure
- Disseminate research insights to evolve and enhance Saturn’s understanding of user needs and identify innovative opportunities to meet those needs
Our take
Saturn is shaking up the social media landscape with a unique, calendar-based app designed for high schoolers to track their schedules, interact with classmates, and access key information. By combining messaging and social features with a specialized calendar tailored to hectic school routines, Saturn has experienced rapid growth and is now active in over 17,0000 schools across the US.
The app's focus on helping students stay organized and connected has resonated strongly, with features that support rotation calendars, block schedules, and even lunch waves. Plus, Saturn's functionality extends to clubs, teams, and student councils, making it a valuable tool for managing group activities.
Looking ahead, Saturn is expanding its reach to college students, allowing users to take their calendars with them after high school and making the app a seamless part of their academic experience.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Funding (2 rounds)
Aug 2021
$44m
LATE VC
Apr 2019
$9m
SEED
Total funding: $53m
Company HQ
SoHo, New York, NY
Leadership
Dylan Diamond
(Co-Founder & CEO)Previously founded Diamond Apps where they served as the CEO. They also worked as a Software Engineer at Tesla and as an iOS Engineer at Chegg.
Max Baron
(Co-Founder & COO/CSO)Previously founded PrepReps where they served as the CEO. They also worked as a Strategic Advisor to the CMO at Beats by Dr. Dre and T-Mobile and as a Managing Director at Havas.
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