Staff Product Manager, Affirm
Card Experience
CA$178-228k
+ ESPP
POS installment loans
Be an early applicant
POS installment loans
1001+ employees
Be an early applicant
CA$178-228k
+ ESPP
1001+ employees
Company mission
To deliver honest and transparent financial products that improve users' lives.
Role
Who you are
- 7+ years of Product Management experience, with a clear track record in consumer mobile apps, fintech, or neobanks
- Experience Owning Critical Funnels: You have deep experience optimizing high-stakes conversion flows (e.g., checkouts, sign-ups, KYC) and understand the psychology of user activation
- 0->1 Builder Mentality: You aren’t just an optimizer; you have a history of launching new products or features from scratch that fundamentally changed user behavior
- Technical & Design Fluency: You can speak the language of engineering (API constraints, latency) and have an incredibly high bar for UI/UX design. You know what "butter smooth" feels like and won't settle for clunky interactions
- Strategic Influence: You have experience leading without authority, capable of aligning senior stakeholders and guiding embedded engineering/design pods through ambiguity
- Data-Driven Intuition: You are fluent in SQL/Amplitude and use data to find the bottleneck, but use product intuition to solve it
- This position requires either equivalent practical experience or a Bachelor’s degree in a related field
What the job involves
- We are looking for a Staff Product Manager to own the critical "Pre-Swipe" Experience - the defining moments between a user saying "yes" to the card and making their first purchase
- This is not just an optimization role; it is a 0->1 strategic ownership role
- You will be responsible for the Activation Journey, New User Experience (NUX), and the Checkout experience
- Your mandate is to make the onboarding process "butter smooth" in an industry known for friction, turning complex financial compliance into a magical, instant consumer experience
- You will lead the vision for how we welcome millions of new users, creating the fastest, most delightful path to share of wallet
- You will build the bets that change how people think about cards, spend and pay over time for many years to come
- Own the "Pre-Swipe" Vision: Define the long-term strategy for Card Activation and New User Experience. You will own the roadmap for taking a user from "Interested" to "Ready to Transact," bridging the gap between digital provisioning and physical card unboxing
- Build 0->1 Growth Bets: Identify and launch net-new features that drive activation. Whether it’s gamified onboarding, instant wallet provisioning (Apple/Google Pay), or novel "first-use" incentives, you will lead the charge on innovation
- Obsess Over the Funnel: Manage the end-to-end checkout and activation funnel. You will ruthlessly eliminate friction, optimizing for speed, clarity, and delight, ensuring our drop-off rates are industry-leading lows
- Cross-Functional Leadership: As a Staff PM, you will act as the conductor for a complex group of stakeholders. You will partner deeply with Engineering to decouple growth from platform debt, and work with Design to ensure our UX is world-class
- Navigate Complexity: You will work hand-in-glove with Risk, Legal, and Compliance to invent new ways to onboard users safely without sacrificing speed. You will turn regulatory requirements into seamless product experiences
- Drive Activation Economics: Own the metrics that matter. You are responsible for Time-to-First-Transaction, 30-Day Activation Rates, and Wallet Provisioning penetration
Our take
Affirm offers point-of-sale loans to consumers, working with merchants like Shopify, KAYAK, and Walmart. Buy now, pay later transactions have grown in popularity in recent years, and this business is tapping into the market with a totally different approach to credit - by delivering the Affirm card, the first US debit card with the option to pay-over-time.
Boasting over 21M consumers and 337,000+ merchants, the company offers flexible payback options, ranging from 3 to 36 months. The interest rates run between 0% and 30%, so, while they are not necessarily the cheapest option, Affirm prides itself on having no fees for late payments, no hidden charges, and total transparency about what people will pay before they take out a loan.
Affirm collects payments from the customers and pays the merchants directly, shouldering the risk itself. The company has boosted its market share, expanding its availability beyond the US to include most of Canada, and continues to launch new features and create new partnerships towards bettering its offering.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-11% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Sep 2020
$500m
SERIES G
Apr 2019
$300m
SERIES F
Total funding: $1.1bn
Company benefits
- Compensation: We have a simple, flexible, and transparent remote-first compensation structure so you can make the best decisions for yourself and your family
- Spending Wallets: Access tech, food, lifestyle, and family planning wallets for your expenses
- Supportive Communities: Get involved with our employee resource groups and community groups
- Remote-first Workforce: If your role is remote, you can set up shop anywhere in your home country
- Generous Time Off: Take the time you need when life happens
- Health Benefits: Get a plan that fits your needs
- Mental Healthcare: Take care of your mind with great mental health programs
- Parental Leave: Birth and non-birth parents get 18 weeks’ paid leave. Plus, a 4-week return-to-work transition program, at full base pay
- Away Days: We offer 20 company-wide paid days off—which help our teams collectively pause to recharge
- Learning & Development: Engage in exciting learning programs to level up your growth
Company HQ
Chinatown, San Francisco, CA
Leadership
Max Levchin
(Co-Founder & CEO)Has founded/co-founded numerous companies, holding various executive positions at each, including Paypal, Slide, Glow, HVF Labs, and SciFi VC. Also worked at large brands including Google, Yelp, Yahoo, and Evernote.
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