Principal Data Product Manager, Trainline
Insight & Analytics
Salary not provided
+ Bonus + Shares
SQL
Python
R
Excel
MatLab
Senior and Expert level
London
Hybrid, 40% in office
2+ days a week in office (Holborn, London)
Train ticketing platform
Open for applications
Train ticketing platform
1001+ employees
B2CB2BTravelSustainabilityTransporteCommerce
Open for applications
Salary not provided
+ Bonus + Shares
SQL
Python
R
Excel
MatLab
Senior and Expert level
London
Hybrid, 40% in office
2+ days a week in office (Holborn, London)
1001+ employees
B2CB2BTravelSustainabilityTransporteCommerce
Company mission
We're building the world's no.1 rail platform while empowering greener travel choices, connecting people and places.
Role
Who you are
- University degree or equivalent, preferably in a quantitative field (such as economics, mathematics, engineering, finance etc.)
- Minimum of 7 years in senior roles within data or technical product teams, with a strong focus on BI strategy, data analytics, and insight products
- Proven experience or substantial exposure to data analytics and BI product development, with a strong passion for leveraging advanced analytics and data insights to drive business growth and innovation
- Proven experience in data engineering concepts, ensuring a solid understanding of data architecture, data modelling and design, ETL processes, and data pipeline development
- Exceptional communication skills, with the ability to distil complex concepts and influence strategic directions at all levels, including senior management
- Extensive experience in evaluating, measuring and communicating data product success and value delivery
- Extensive and proven experience using SQL to work with data
- Excellent Excel skills; good PowerPoint skills
- Experience of working with modern data platforms and technologies
- Experience with data scripting languages (e.g. SQL, Python, R etc.) or statistical/mathematical software (e.g. R, SAS, or Matlab)
What the job involves
- As a Principal Data Product Manager – Data Insight and Analytics, you will lead the development of impactful insight products, including a robust suite of BI dashboards and a cross-functional metric mart that delivers consistent, actionable metrics across all business domains
- You will shape the vision for BI products, tooling, and accessibility, streamlining the time, cost, and expertise needed to generate insights
- Central to this vision, the metric mart will enhance data team velocity and minimise risk through reusability, delivering greater cost and time efficiency across the organisation
- Partnering closely with leaders in Product, Engineering, Data Science and Analytics, you will define a strategic roadmap for data insights that aligns with Trainline’s business objectives, advocating for high-impact initiatives and fostering continuous improvement
- You will play a critical role in implementing agile methodologies to maximise the impact and value of our data products
- Working closely with the delivery leads and data delivery teams, you will manage significant projects, deeply exploring solution options to maximising customer impact through Insight
- Together with your team, you'll devise and implement detailed plans with clear milestones for monitoring progress and adapting strategies as necessary
- In our autonomous environment, as a Principal Data Product Manager, your influence and impact will be substantial
- Your leadership will be crucial in pioneering innovations and integrating high-value Insight Data Products, thus playing a vital role in our growth strategy, guiding execution, and promoting a culture of continuous learning in data products
- Strategic Vision: Develop and champion a strategic vision for Insight and Analytics products that aligns with Trainline’s mission to drive efficient, data-driven decisions
- Guided by industry trends, competitive insights, and company growth objectives, implement tooling solutions and data products that reduce cost, time-to-insight and enable actionable insights across all levels
- Stakeholder collaboration: Lead on stakeholder collaboration, guiding strategic discussions and decisions to assess data value opportunities, focusing on effort estimation, capacity planning, and prioritization to align with organisational goals
- Metric Mart Implementation: Oversee the design, deployment, and actualisation of a cross-domain metric mart that spans all business domains, ensuring comprehensive, consistent, and accessible data insights to support decision-making across the company
- This includes establishing table design, selecting and defining key metrics, and implementing governance frameworks to maintain accuracy and consistency across data insights assets
- Value Proposition Development: Partner with business stakeholders to craft compelling value propositions for insight and analytics initiatives
- Clearly identify commercial, growth, and strategic benefits, with a focus on optimising data insight products and tools to support all areas of the business
- Investment Advocacy: Advocate for and prioritise key investments within the Insight and Analytics domain, playing a central role in data planning cycles
- Influence the strategic direction of Data Engineering, Business Intelligence, and Analytics to maximise resource allocation and impact
- Project Leadership and Execution: As a leader, you will deliver data initiatives through efficient project execution, guided by a clear and visible execution roadmap that emphasises agile value delivery milestones
- Lead cross-functional collaborations beyond your immediate scope, thereby strengthening stakeholder trust through effective leadership
- Stakeholder Communication and Engagement: Ensure continuous, transparent communication across all stakeholder levels, aligning on roadmaps, strategy, and project execution
- Manage tactical adjustments and strategic decisions effectively throughout delivery phases
- Outcome Ownership: Own and evaluate the performance of Insight and Analytics products, using frameworks such as OKRs and product scorecards
- Analyse the real-world impact of deliverables, providing data-driven guidance for future prioritization and enhancements
- Continuous Improvement: Conduct periodic retrospectives on key deliverables to extract learnings for future planning
Application process
- Most of our Talent team are currently on leave for the holiday period, so your application is likely to be reviewed in January
- Recruiter Call (30 mins)
- 1st stage interview with Hiring Manager (45mins)
- 2 x 30 mins 2nd stage interviews
- Final stage case study (1 hour)
Salary benchmarks
Our take
Trainline make it super easy to book transport tickets. Their app is intuitive and well designed. and they're even pioneering paperless travel, allowing you to store your tickets in the app.
They're hyper focused on customer experience and have a product culture of fast iteration to deliver great outcomes for customers.
Their customers make 170,000 journeys a day and they sell 200 tickets a minute.
They're continuing to innovate to stay ahead. They're using machine learning to predict price movements and are integrating with Siri and Google Assistant so people can buy tickets just by speaking to their phone.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
42% female employees
14% employee growth in 12 months
Company
Employee endorsements
Challenging work
"The complex nature of the market as we work with different suppliers is an amazing opportunity to create fluid solutions. A very well segmented..."
Company benefits
- Flexible working (40% min office attendance)
- Cycle to work scheme
- Gym memberships
- Private Health and dental Insurance
- Pension (matched contributions)
- Income Protection
- Share Incentive Plan (buy one get one free)
- Learning budget
- Primary & Secondary Caregiver Leave
- Shared Parental Leave
- Enhanced sick pay
- Free Perkbox subscription
Company values
- Own It - We care about every customer, partner and journey
- Do Good - We make a positive impact
- Travel Together - We're one team
- Think Big - We are building the future of rail
Company HQ
Farringdon, London, UK
Articles
Leadership
Jody Ford
(CEO, not founder)Previously Non-exec Director of Moonpig and Photobox Group.
Milena Nikolic
(Chief Technology Officer, not founder)Previously Engineering Director at Google.
Lisa Hillier
(Chief People Officer, not founder)Previously Chief People Officer at Gousto , The Restaurant Group and Just Eat.
Mike Hyde
(Chief Data Officer, not founder)Previously at Meta.
Dave Price
(Chief Product Officer, not founder)Previously at Spotify and GoEuro.
People progressing
Joined as a Product Manager. Promoted to Product Manager after 1 year. Then promoted again to Principal Product Manager after 7 months and is currently Product Director.
Joined as Business Performance Analyst. Promoted to Senior Analyst after 1.5 years. Then promoted again to Commercial Manager after 7 months.
Diversity, Equity & Inclusion at Trainline
- 💚 Diversity drives us forward We know that having a diverse team is crucial to Trainline’s ongoing success. A team that is diverse in all forms – gender, ethnicity, sexuality, disability, nationality and diversity of thought are key to Trainline being an inclusive environment where every Trainliner can be their true self. We're committed to creating workplaces where everyone belongs, is celebrated and their differences are valued, creating an awesome employee and customer experience. 💚 Meet our Networks Our diversity networks are inclusive communities developed and led by Trainliners, with sponsorship and support from senior leaders. They're all about empowering and supporting underrepresented groups, by providing a safe space to talk, a place to come up with new ideas and a channel for voices to be heard. 🚀 Women in Leadership 💜 Artemis (gender equality) 🏳️🌈 Rainbow Train (LGBTQIA+) 🌻 Sunflower (accessibility) 🌍 Ethnic Diversity Network 🐣 Parent & Carers
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