Account Executive, Uniphore
East Coast
$140-230k
Conversational AI & automation platform
Job no longer available
Conversational AI & automation platform
501-1000 employees
Job no longer available
$140-230k
501-1000 employees
Company mission
To be the defining conversational AI and automation platform to realize the value of every enterprise conversation.
Role
Who you are
- 7+ years of sales experience at the Enterprise level
- Extensive experience selling enterprise SaaS/Cloud based solutions to C-levels with enterprise accounts
- Contact center enterprise sales experience
- Proven success with transformational selling and strategy
- Proven ability in managing complex sales cycles from start to finish with a track record of successful revenue attainment
- Maintain accurate and timely customer, pipeline, and forecast data
- Bachelor's degree in business or other related field, or equivalent
- Ability to work with people at all levels inside and outside the company
- Strong negotiation and persuasion skill-set
- A rolodex of economic buyers and influencers at multiple organizations in North America, developed through a trusted advisor relationship
- Strong technical understanding of sales tools like Microsoft Office and leading sales platforms like SFDC, Clari, Outreach etc
- Experience in communicating value to customers at the highest levels
- BA/BS or equivalent experience, MBA preferred
What the job involves
- As the Account Executive you will report to the VP of North American Sales and be responsible for driving our sales motion in the North American market for a specific vertical / verticals
- Aggressively build high quality / sustainable pipeline within your assigned vertical or verticals. Land 3 - 5 new logos per year and build the base to expand the team
- Establish relationships with key business stakeholders, align budgets and timelines to effectively move deals through the pipeline
- Build strong business cases for clients to fully communicate the problems and opportunities internally and externally
- Execute a value based selling process focused on industry problems and implications
- Exhibit an in-depth knowledge of customer and prospect base including requirements and trends
- Collaborate with field sales on strategic accounts for large deals as required to accelerate early stage pipeline and develop close plans
- Drive and deliver effective demonstrations and proposals
- Track and manage all pipeline, opportunity and account activities
- Report on sales activity to the Head of North American Inside Sales and Chief Business Officer
- Develop a winning sales strategy to consistently meet and exceed revenue targets within the assigned vertical / verticals
Our take
Uniphore builds software that helps customer support centers to automate their processes with analytics and AI-powered improvements. Traditionally, call centers have relied on human training and manual processes, an expensive route to scale, so Uniphore helps businesses in this position by driving efficiencies (and cutting costs), whilst helping those businesses to scale during spikes in demand.
Uniphore also provides an array of analytical tools, which enable businesses to drill down into their customer service operations, and better understand where they can deliver more effectively. A series of acquisitions, such as that of no-code customer experience platform Jacada, have contributed to further expanding its suite of offerings.
With the conversational AI space already worth billions and growing, Uniphore operates in a lucrative market, and the company has received good levels of funding in the past. Though not immune to the poor economic conditions of late, the recent acquisitions of Red Box and Hexagone demonstrate that Uniphore is still in a good position. Being named a leader in the 2022 Opus Conversational Intelligence Intelliview report will only help solidify its reputation as a leading force in the space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
4% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Oct 2025
$260m
SERIES F
Feb 2022
$400m
SERIES E
Total funding: $868.8m
Company benefits
- Medical, Dental and Vision insurance
- Mental health support resources
- Wellness events
- Generous vacation days
- Enhanced paid time off for parental leave, caregiver leave, and bereavement time
- Holidays and birthday time off
- Employee equity
- Retirement/pension plans with company contributions in many countries
- Training and learning programs
- Lunch & Learns
Company HQ
Palo Alto, CA
Leadership
Ravi Saraogi
(President (APAC))Studied Information Technology at the Jaypee University of Information Technology. Previously Project Associate at TeNet for 10 months and Member at Mobile Payment Forum of India for 14 years.
Umesh Sachdev
(CEO)Previously Board Member at RTBI (IITM's Rural Technology and Business Incubator) for 3 years and Chair (USISPF Startup Connect) at US-India Strategic Partnership Forum for 1 year.
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