Associate Client Success Director, MadHive
$143-194k
Advertising solution leveraging cryptography and machine learning
Job no longer available
Advertising solution leveraging cryptography and machine learning
201-500 employees
Job no longer available
$143-194k
201-500 employees
Company mission
To take complex, cutting-edge technology and turn it into intuitive, easy-to-use solutions that empower local media buyers.
Role
Who you are
- +6 years of experience in a client-facing role within online advertising at an online publisher, ad network, ad exchange, ad server, or DSP
- Bachelor’s Degree in a related field (Marketing, Advertising, Business, or Stats preferred)
- Fluency in the current ad-tech ecosystem and the opportunity before us to simplify it
- Ability to clearly and concisely communicate abstract, technical concepts in the context of their business value to non-technical stakeholders
- Experience with OTT streaming video (avid streamers a plus) and linear TV, as well as the planning, buying, and measurement processes across both
- Experience structuring teams as well as hiring, managing and mentoring them
- Experience developing and implementing the “right amount” of process to ensure adoption
- Desire to roll up your sleeves, foster a culture of accountability, drive success and change an industry
What the job involves
- Maintain broad visibility across a portfolio of Madhive’s customer relationships, monitor and report on the health of relationships
- Support the Director of Client Success in creating and executing targeted action plans to maximize the quality of Madhive’s customer relationships (individually and across the portfolio)
- Develop and maintain relationships with key customer stakeholders, including senior management
- Serve as escalation point of contact for
- Collaborate with cross functional partners to ensure Madhive’s customers have visibility into relevant platform solutions as well as the potential value of those offerings within the customer organization
- Identify, pursue, and deliver opportunities to expand the book of business within existing client accounts
- Develop and implement dashboards, monitor performance and report on key performance metrics
- Develop, implement, and improve upon business processes to enable effective, efficient delivery of Madhive services
- Other duties as assigned by management
Our take
The rise in streaming content has revolutionized digital advertising, offering advertisers the potential for more precise campaign calibration. However, alongside this opportunity come new challenges such as consumer overload, ad fraud, and data privacy concerns, compounded by the need to integrate with traditional linear television. Navigating these complexities requires a comprehensive solution, and that's where MadHive steps in.
Utilizing AI technology, MadHive's video ad software suite tackles these challenges head-on. It intelligently identifies optimal ad placements, manages ad frequency to prevent saturation, and gauges consumer intent across various platforms including web, mobile, and TV. This capability allows advertisers to execute nationwide campaigns with pinpoint local targeting - a remarkable achievement in the dynamic digital content landscape.
Unsurprisingly, MadHive boasts an impressive client roster, boasting a 95% renewal rate with major names like Fox, McAfee, and Tegna Premion. This consistent satisfaction has propelled MadHive to expand its offering into critical areas such as data privacy. For instance, its $100M contract with Google Cloud not only enhances its security measures but also equips it with capabilities that smaller competitors will struggle to match.
Steph
Company Specialist at Welcome to the Jungle
Insights
36% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Jun 2023
$300m
LATE VC
Aug 2018
$3m
EARLY VC
Total funding: $306.4m
Company benefits
- 401(K) Matching
- Company Equity
- Retirement Plans
- Performance Bonuses
- Competitive Pay
- 100% Company-Covered Health Insurance
- Dental Benefits
- Vision Benefits
- Generous Maternity and Paternity Leave
- Paid Holidays
- Unlimited Vacation
- Free Lunch In-Office
- Commuter Benefits
Company HQ
Tribeca, New York, NY
Leadership
Jim Wilson
(CEO)Prior to joining Madhive in 2024, Jim was the CEO of North America for Talon.
Thomas Tidgwell
(CFO)Prior to joining Madhive in 2021, Thomas was a VP of Corporate Development & FP&A at WarnerMedia.
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