Customer Success Manager, ParkBee
Key accounts (Dutch Fluent)
Developer of smart car parking technology
Be an early applicant
Developer of smart car parking technology
21-100 employees
Be an early applicant
21-100 employees
Company mission
To help urban travelers, car park owners and city councils to make better, more efficient use of existing urban space.
Role
Who you are
- If you're a results-driven individual with a passion for strategic sales, seize the opportunity to contribute to our rapid growth
- We're looking for a real team player who is enthusiastic about connecting with clients and exploring new business opportunities
- You should feel at home in a collaborative, social, and positive team environment
- You are a proactive, hands-on, curious, and motivated self-starter. You want to go the extra mile. You get the job done!
- Experience of 2 to 5 years in a sales/customer success role, preferably in the NL market
- Knowledge of Salesforce (CRM)
- Attention to detail and data accuracy
- Ability to communicate across functions and seniority; strong team player
- Quick learner and interested in identifying decision-makers
- Fluency in Dutch and English, both verbally and in writing
- Adaptable and able to work in a fast-changing environment, you want to contribute to the growth of an ambitious scale-up
- Based in the Netherlands
What the job involves
- We have a highly international team with diverse disciplines, and we are currently seeking a Customer Success Manager to join our sales team
- Develop and execute strategic account plans for key accounts, ensuring high levels of satisfaction and loyalty
- Identify opportunities for upselling and cross-selling to maximise revenue from existing partners
- Effectively negotiate commercial terms and secure deals, striving for mutually beneficial outcomes
- Present persuasive sales presentations, demonstrating how the company addresses specific business challenges
- Translate client needs and feedback into product opportunities, ensuring alignment with market trends
- Manage and expand the portfolio in the Netherlands, building relationships with real estate investors and asset managers
- Handle portfolios with 10 to 50 locations
Application process
- Phone Screening: Initial call to assess fit and interest
- First Interview: Meet in the office with the Head of Sales to discuss the role and your qualifications
- Assessment: Build a presentation for a potential client
- Presentation: Present your role-play to the sales team (face-to-face stage)
Our take
We are currently facing many challenges that derive from the scarcity of physical space in big cities, an issue that will become more prominent in the following years as cities grow both larger and more congested. One of the challenges is the scarcity of parking locations. ParkBee aims to address this problem by developing smart car parking technology that optimizes the use of current resources in order to provide travellers with access to the best place to park.
The startup leverages its network of locations, smart integrations and predictive systems in order to utilize existing underused parking locations and to direct traffic to the right place at the right time. ParkBee's software is used by the UK’s most well-known public car park operators, hotels, and private commercial office spaces. Moreover, the startup allows landlords and other private car park owners to monetize their underutilized spaces by making them available to the public. ParkBee's software is also integrated with consumer-facing car parking space booking apps like RingGo and Parkmobile.
ParkBee's business model involves splitting the revenue generated through renting each parking space with the owner and the fee it charges consumers with RingGo or Parkmobile. The Netherlands-founded startup has over 550 connected parking locations in six countries.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-25% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Mar 2022
$31.6m
GROWTH EQUITY VC
Feb 2018
$5.3m
SERIES A
Total funding: $38.9m
Company benefits
- Personal development budget of £1500 a year
- Access to Perkbox
- Pension scheme
- 25 days holiday
- Free daily office lunch
Company values
- Push boundaries - We are determined to disrupt the parking industry and have a positive impact on cities. Our common goal drives us to push boundaries, one way or another. We have an open attitude towards change and experimentation, to keep moving forward
- Stay one step ahead. Or two - Every day, we rely on the intelligence of our tools and our people. We refrain from assumptions in discussions. Instead, we let data do the talking. We listen to the market to create the smartest solutions and always stay one step ahead
- We act. Period - To keep growing our business, we must dare to take the initiative. We are decisive, we eagerly execute our ideas and feel equally responsible for the results. As an individual and as a team
- Strong teams grow together - We encourage social interaction, by celebrating successes and keeping each other sharp. By doing the unexpected and by going the extra mile for the company, we create an environment where people can rely on each other. And above all: where people are stimulated to get the best out of themselves
Company HQ
Jeruzalem, Amsterdam, Netherlands
Articles
Leadership
Jian Jiang
(Co-founder & CEO)Worked for 4 years at Alerio Capital, holding various positions such as Head of Research and Senior Quantitative Analyst. Previously Quantitative Analyst at Nidera for 9 months.
Tom Buchmann
(Co-founder)Earned a MSc in Computer Science from Imperial College London. Previously Commodities Trader at Macquarie Group for 2 years and Systematic Trader at Alerio Capital also for 2 years.
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