Product Operations Manager, hyperexponential
£60-70k
Plus equity
2-3 days a week in office
Insurance pricing software
Job no longer available
Insurance pricing software
201-500 employees
Job no longer available
£60-70k
Plus equity
2-3 days a week in office
201-500 employees
Company mission
To transform the insurance industry through the power of decision intelligence.
Role
Who you are
- Strategic: Aligning product efforts with business goals and customer needs
- Operationally Focused: Optimising workflows and improving team efficiency
- Data-driven: Using AI and data to inform decisions and streamline processes
- Collaborative: Promoting alignment and communication between Product, Engineering, and Revenue teams
- Customer-Centric: Making product decisions based on customer feedback
- Adaptable: Adjusting strategies in a fast-paced environment
- Proactive: Identifying challenges early and providing solutions
- Communicative: Articulating ideas clearly to stakeholders at all levels
- Results-Oriented: Focused on measurable outcomes like faster time to market and higher adoption rates
- 3+ years of experience in Product Operations, Program Management, or related fields, particularly with Product and Engineering teams
- Proven experience optimising operational models and driving cross-functional collaboration in scaling organisations
- Strong background in streamlining product roadmaps and ensuring clear communication across teams
- Deep understanding of product development cycles and process improvements
- Excellent communication and stakeholder management skills
- Familiarity with tools like JIRA, Confluence, Asana, or Notion
- Ability to work independently in a lean team, balancing tactical and strategic priorities
Desirable
- Experience using data analysis, AI and data-driven approaches to optimise processes and decision-making
- Experience supporting customer and market research and integrating insights into product strategy and development
What the job involves
- Reports To: Guy Wates, Head of Product Operations
- Team: Product Operations, TechOps Team
- We’re seeking a Product Operations Manager to join our TechOps team
- You’ll focus on optimising our Tech operating model, ensuring that Product, Engineering, and Revenue teams are set up for success
- You’ll streamline processes, improve collaboration, and drive operational efficiency in product development
- Additionally, you'll ensure the product story is clearly communicated and work closely with teams to improve product and domain knowledge
- This role also involves integrating AI-driven tools to enhance decision-making, automate tasks, and improve efficiency across key product operations processes, ensuring alignment with business objectives
- Optimise the Tech Operating Model: Develop and refine playbooks, streamline workflows, and ensure alignment between Product, Engineering, and Revenue teams
- Improve Cross-Functional Alignment: Facilitate collaboration and ensure customer feedback is integrated into the product development process
- Roadmap Creation & Communication: Own and optimise the product roadmap, ensuring it reflects business priorities and is understood across teams
- AI-Driven Process Improvements: Implement AI tools to optimise workflows, automate tasks, and enhance decision-making
- Product & Domain Knowledge: Lead efforts to improve knowledge-sharing within the tech team, ensuring teams stay informed on products and market trends
- Ensure Visibility: Make product strategy and decisions visible across the business, linking product bets to business outcomes
- Planning Efficiency: Streamline monthly and quarterly planning processes, reducing manual work and maintaining strategic focus
- Tech Calendar & Event Ownership: Ensure alignment across teams on key milestones and deadlines
- Enhance Operational Efficiency: Identify and implement operational improvements, defining and establishing measurement frameworks to track both qualitative and quantitative metrics for continuous monitoring and improvement
Application process
- Initial call with our Talent team to kick things off
- Interview with our Head of Product Operations
- Skills-based presentation interview
- Values Interview
- We offer!
Salary benchmarks
Our take
hyperexponential was created to provide modelling software to help people and businesses build, deploy and manage analytical models that work with small, sparse and fragmented datasets. Its goal is to make teams more agile, collaborate more deeply, and work more productively.
hyperexponential's pricing and data-driven decision-making software is built for the speciality and commercial insurance markets. The product has broad applications, but the company's initial focus is on speciality insurance, a sector the founders know well, having worked there for more than a decade.
The company's making a name for itself too, working with some of Europe's biggest insurers to transform how pricing decisions are made. And its newest launch, hx AI, blends powerful AI with its core platform to help insurers build smarter models, faster. It's a strong signal that hyperexponential is not just growing, but ready to lead the way.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (2 rounds)
Jan 2024
$73m
SERIES B
Jun 2021
$18m
SERIES A
Total funding: $91m
Company values
- We are owners - We help move hyperexponential forward without being told
- We push boundaries - We keep going for ourselves and our customers when most would stop
- We grow - We learn deeply, by making things. We improve through data and insights
- We go deeper - We apply a thoughtful and customer centric mindset to all we do
- We do the right thing - We are usually nice, never disrespectful, and always kind
Company HQ
London, UK
Articles
Leadership
Amrit Santhirasenan
(Co-Founder & CEO)CompSci at the University of York, qualified Actuary and previous Head of Pricing and Analytics of Tokio Marine Kiln, one of the largest managing agents at Lloyd’s.
People progressing
They joined hyperexponential in 2020 when the company still had a fairly small Engineering team. They were given the opportunity to step in as a Team Lead and ended up being one of the first Team Leaders within ProdEng.
Josef joined hyperexponential in 2023 as the first Value Consultant. They have made a big impact, and after a year they were promoted to Value Consulting Manager, where they now manage a team.
Diversity, Equity & Inclusion at hyperexponential
Rotem Ben-David (Head of People Operations & Performance)
- We are committed to diversity and equal opportunity. We believe that the more inclusive we are, the better our work and culture is. We are not yet where we want to be in terms of balance, but it is our mission to build a team that represents a variety of backgrounds and perspectives and we are working hard towards that goal.
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