Solution Architect, Virta Health

• 10+ years of professional experience, with 5+ years of specific experience in healthcare solution architecture, pre-sales support, implementation, solution consulting, or a related client-facing pre-sales role
• Strong systems thinking skills with a track record of building repeatable processes or frameworks
• Proven ability to map client requirements to what can realistically be operationalized, and to defend tradeoffs persuasively
• Comfort navigating ambiguous, high-stakes decisions in a fast-paced environment
• Exceptional communication skills, with ability to influence sophisticated external stakeholders and explain complexity clearly
• Demonstrated success working cross-functionally with Sales, Product, Implementation, Customer Success, and Operations teams

Desirable

• The Solution Architect will serve as a consultative partner to our Sales team, helping prospective clients evaluate and design the best Virta solution for their population
• His highly external-facing role bridges commercial strategy, product configuration, and implementation realities
• You will bring deep understanding of how Virta’s “plumbing” works—from eligibility rules and care pathways to operational and contractual nuances—and use that knowledge to influence upstream deal design
• By mapping client needs to what Virta can operationalize today, you’ll help prospects make clear decisions, accelerate sales cycles, and reduce unnecessary customization requests
• Just as importantly, you’ll build scalable frameworks to systematize how Virta approaches complex solution design, balancing the competing needs of Sales, Customer Success, and Operations in a fair and sustainable way
• Partner with Sales: Join complex deal cycles as the consultative expert, guiding prospects through configuration choices and tradeoffs
• Pull implementation upstream: Anticipate and address operational nuances (e.g., eligibility criteria, GLP-1 coverage decisions, network & benefits design, data integration pathways) earlier in the sales process
• Map client needs to operational reality: Help clients understand how their requirements align with Virta’s existing solution configurations, minimizing requests for net-new customization
• Influence with credibility: Persuasively explain Virta’s solution architecture to skeptical and sophisticated audiences, while simplifying concepts for broader stakeholders
• Systematize solution design: Develop repeatable frameworks, tools, and processes that scale how Virta handles solution design across deals
• Collaborate cross-functionally: Work with Product, Implementation, Customer Success, and Operations to fairly balance client, commercial, and internal priorities
• Within your first 90 days at Virta, we expect you will:
• Become fluent in Virta’s solution architecture, operational processes, and implementation nuances
• Build trust and strong working relationships with Sales, Implementation, and Product colleagues
• Participate in active sales cycles, leading solution design conversations and surfacing operational considerations
• Identify recurring themes in deal design and begin shaping scalable frameworks to address them