Billing Operations Specialist, EQS
Corporate communications cloud software
Posted today
Corporate communications cloud software
501-1000 employees
Posted today
501-1000 employees
Company mission
To create trust through transparency.
Role
Who you are
- You bring 5 years of professional experience, out of which 3 years in billing and 2 years in customer support services or sales or a similar role
- Proficient in using accounting software and databases (e.g., Business Central, Sage, SAP, or similar platforms)
- Hands-on experience with CRM systems (e.g., Salesforce, Microsoft Dynamics) is a must
- Experience with business application management and data integration between CRM and accounting platforms is highly desirable
- Fluency in English. Additional languages are a plus
- You excel in written and verbal communication and have strong negotiation and problem-solving skills
- You are detail-oriented, with excellent organizational abilities to manage multiple tasks and priorities effectively
- Comfortable working independently while thriving as part of a collaborative team
- You approach challenges with a proactive, goal-oriented mindset, ensuring efficient and accurate billing processes
What the job involves
- As a Billing Operations Specialist, you will play a critical role in managing the billing cycle, ensuring accuracy, timeliness, and compliance
- You will also address billing-related inquiries, foster collaboration with internal and external stakeholders, and maintain up-to-date systems and records to optimize billing and payment processes. You will:
- Ensure accurate and timely issuance of invoices, process customer payments, and resolve discrepancies
- Monitor overdue accounts, negotiate payments, and escalate unresolved cases as needed
- Educate customers on billing policies, resolve inquiries, and maintain professional communication
- Work closely with internal teams and external partners to streamline billing and collections
- Maintain accurate records in CRM, audit data quality, and ensure seamless integration with accounting tools
- Adhere to company policies and regulations, and provide management with detailed collection reports
Our take
With consumers and investors concerned about the environmental and social impact of corporations and governments increasing regulations on carbon emissions and supply chains, businesses now must report on a range of metrics other than the bottom line. Aside from being the right thing to do, mistakes can be extremely costly both in reputation and in fines. Founded in 2000, EQS Group exists to make corporate compliance, investor relations and ESG reporting easier with its cloud-based EQS Cockpit resource.
The EQS Cockpit allows streamlining of a wide range of compliance processes, including relatively obscure matters such as whistleblower protection which have recently cost firms large amounts of money (see for instance Barclays receiving a $15 million fine along with massive reputational damage for failing to protect a whistleblower). In a time when governments such as Germany are increasing compliance requirements on supply chain to deal with the scourge of human trafficking, such a solution is likely to be particularly appreciated.
As expected of a company providing a much needed enterprise service, EQS Group has been in demand in recent years, seeing an almost 20% increase in revenue over 2022 and adding nearly 250 new corporate customers to its books. This growth is likely to continue, driven by the introduction of the EU whistleblower directive across the EU member states, a new investment from Thomas Bravo and by EQS Group's continuing marketing efforts as it expands into additional markets.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- You're important! A trusting environment and lifelong learning for your individual development. Set personal development goals, receive support and regular feedback. We support you in equipping yourself for success
- Living our values! Take responsibility for a variety of tasks, find out what you like to work on, and find your way to make your own personal impact with us!
- Great atmosphere! Regular team events, barcamps, a talented international team and a common goal that unites us all. Take a look for yourself at #EQSlife on Instagram!
- Be part of an exciting journey! Contribute to our success story of becoming the leading European cloud provider for corporate compliance, investor relations solutions and sustainability reporting (ESG Tech)
- Work-life balance is a must! You will work in a modern office with employee benefits, afterwork events and more! You have the opportunity to work remotely, even from other European countries, and to flexibly arrange your working hours
- Health is a priority! In addition to meal vouchers for your healthy breaks you can benefit also from our corporate mental health counseling!
Company HQ
Maxvorstadt, Munich, Germany
Leadership
Achim Weick
(CEO)Has been CEO of EQS Group since founding it in 2000. Before that worked for HypoVereinsbank and Commerzbank.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 7 more jobs at EQS