Program Director, SaaS Academy

• Proven track record of success as a Program Manager, with experience working with B2B SaaS Founders
• Strong communication and interpersonal skills, with the ability to build and maintain positive relationships with clients
• Strong understanding of SaaS growth and leadership best practices
• Strong leadership and coaching skills, with the ability to motivate and inspire clients
• Exceptional organizational and time management skills, with the ability to manage multiple clients and priorities simultaneously
• Ability to work independently, with minimal supervision, and as part of a team
• Willingness to continuously learn, improve, and share knowledge and insights with the team

Desirable

• As a Program Director in our SaaS Academy Program, you will oversee the program operations to ensure their seamless and efficient execution
• You will be responsible for hitting the financial targets of the program, including the contribution margin. You'll report directly to our Chief Revenue Officer and manage all Executive Coaches, Account Managers, and contractors supporting SaaS Academy
• Program Management: Oversee the day-to-day operations of the SaaS Academy Program, ensuring that the program runs smoothly and efficiently. You will be responsible for hitting the financial targets of the program, including the contribution margin
• Team Management: All Executive Coaches, Account Managers, and contractors supporting SaaS Academy will report to the Program Manager. You'll conduct regular 1:1s, performance reviews, and lead the hiring process when necessary
• Strategic Planning: Collaborate with the executive and senior leadership teams to produce annual and quarterly strategic plans for the program
• Resource Management: Manage the distribution and utilization of resources such as Growth Playbooks, Templates, Resources & Scripts, and Partners and Perks. You will also maintain and improve the SaaS Academy curriculum, working with our coaches and network to improve the playbooks in the program
• Partner Management: Manage relationships with our partners, ensuring their success and renewals. You will work closely with our partners to ensure they are providing maximum value to our clients and meeting their contractual obligations
• Community Engagement: Foster a vibrant and supportive community among SaaS Academy participants, encouraging collaboration and knowledge sharing
• Event Planning: Assist in the planning and execution of SaaS Academy Intensives, ensuring a valuable and enriching experience for all attendees