Senior Software Engineer, Salesforce

Customer Centric Engineering

Salary not provided

SQL

JavaScript

Java

iOS

Linux

Android

Postgres

Splunk

Salesforce

MySQL

Ubuntu

Oracle

JSON

REST API

Senior and Expert level

Dublin

World's leading CRM provider

Be an early applicant

World's leading CRM provider

1001+ employees

B2BArtificial IntelligenceEnterpriseInternal toolsLead generationAnalyticsCloud ComputingSales

Be an early applicant

Salary not provided

SQL

JavaScript

Java

iOS

Linux

Android

Postgres

Splunk

Salesforce

MySQL

Ubuntu

Oracle

JSON

REST API

Senior and Expert level

Dublin

1001+ employees

B2BArtificial IntelligenceEnterpriseInternal toolsLead generationAnalyticsCloud ComputingSales

Company mission

To empower companies to connect with their customers in a whole new way.

Job

Company

Role

Who you are

Developer-level technical chops along with a strong desire to interact with customers, support engineers and management on high-profile issues critical to the long-term success of the company
Demonstrable curiosity, passion, integrity and outstanding attention to detail in professional and personal pursuits
Unparalleled troubleshooting and problem-solving skills
Excellent written and verbal communication skills, as exemplified by clear bug/issue explanations, documentation of knowledge, mentoring ability, and comfort interacting with all levels of management
Candidates having min of 5-10 years of relevant technical experience
Extensive programming experience in Java or similar languages in development / debugging roles
Ability to take a complex problem, analyze, design, educate team members on it and work with them to solve the problem with high quality and on time
Bachelor's Degree. BS or MS in Computer Science preferred
Desirable skills: Lead teams/work across teams in delivering projects/running programs
Fluency in an object oriented language; Java preferred
Experience with a known IDE: Eclipse or IntelliJ
Familiarity with Oracle and/or other relational databases (Postgresql, MySQL etc)
Familiarity with core web technologies: HTTP, JSON, REST, XML
Experience using Linux environments, such as Ubuntu

Desirable

Previous Salesforce / Force.com development experience
Front end development experience: Javascript, HTML5
Experience with Oracle SQL developer
Experience with mobile app development: iOS/Android Simulator
Log parsing in Splunk

What the job involves

Using your Java, database, and web API and UI skills to solve critical customer technical escalations to R&D from our Technical Support organization
Figuring out ways to "find the bug" utilizing top-notch troubleshooting techniques and all the tools and systems available within the R&D organization, and digging deep into code
Identifying root causes, proposing test cases and fixes, and developing new debugging tools while working closely with product teams
Providing timely information to customer facing teams to improve overall customer satisfaction
Mentoring Technical Support on technical issues and best practices
Building relationships with other teams across Customer Services, R&D, and data center operations as a technical expert
Championing Support and Debug initiatives throughout R&D
Develop high-quality, production ready Tools that can be used by internal users
Share your knowledge and help transform an organization from within by working with and coaching your team members
Work closely with cross-functional teams across geographies
Mentor other junior engineers in the team

Our take

Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.

By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.

Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.

Steph

Company Specialist at Welcome to the Jungle

Insights

Top investors

-8% employee growth in 12 months

Glassdoor (4.1)

Trustpilot (1.5)

Company

Funding (last 2 of 4 rounds)

Jun 2001

$46.9m

SERIES D

Nov 1999

$13.2m

SERIES C

Total funding: $64.5m

Company HQ

SoMa, San Francisco, CA

Leadership

Marc Benioff

(Chair & CEO)

Previously Senior Vice President at Oracle Corporation for 13 years.

Parker Harris

(CTO)

Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.

Salary benchmarks

We don't have enough data yet to provide salary benchmarks for this role.

Submit your salary to help other candidates with crowdsourced salary estimates.

Share this job

View 295 more jobs at Salesforce