Senior IT Product Manager, Cloudflare
Product & Pricing
Web performance and security platform
Be an early applicant
Web performance and security platform
1001+ employees
Be an early applicant
1001+ employees
Company mission
To help build a better Internet that is bold and ambitious.
Role
Who you are
- We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare
- BS/BA in Business Administration or Computer Science, or an equivalent combination of education and experience
- Minimum of 8 years experience with including complex knowledge and deep understanding of sales operations - specifically within the software sales lifecycle (Opportunity to Quote) including the sales journey from lead to customer
- Experience working in a Product Led Growth (PLG) operating model and Agile framework
- Experience with GTM platforms such as Salesforce (Sales Cloud, Experience Cloud, CPQ, Revenue Cloud), price systems (Pros, Vendavo Pricefx, etc), and other sales technologies are required
- Personable and approachable with the ability to navigate, sometimes challenging, conversations and decisions between cross functional teams
- Strong sense of urgency, ability to manage priorities and tight deadlines in a fast-paced, high growth, and ambiguous environment
- Strong ability to communicate with executive leadership, think on a strategic level, and communicate the strategy across the various product teams
- Highly organized and able to juggle many tasks without losing sight of the highest priority items
- Demonstrated ability to communicate clearly to technical and non-technical audiences, and project manage multiple concurrent projects with varying internal stakeholders and demands
- Excellent written and verbal communication skills with the ability to communicate effectively and efficiently in a global fragmented environment
What the job involves
- The IT Product organization is seeking a Sr. IT Product Manager to lead as a trusted advisor and strategic partner to the Product & Pricing teams including playing a lead role in NPI intake, roadmap planning, operationalizing product sales through technology, and establishing a repeatable NPI-IT intake process
- Additionally, the role will be responsible for launching and maintaining an engagement model between IT and the Product and Pricing teams to strengthen the alignment of product release goals, sales enablement, and engineering capacity
- Operates as the trusted partner to both the business (Product and Pricing teams) and IT Enterprise Applications (Engineering team) in managing product strategy, roadmap prioritization, tradeoffs, and overall ownership of the IT Product and Pricing portfolio
- Drive the following product outcomes working across all business and technical partners:
- Ensure high sales velocity enabling scalable product configuration and pricing strategy execution in sales systems
- Champion transition to adoption of master data, and attribute/rule-based models for product and pricing extensibility, minimizing bespoke development, and accelerating business releases
- Drive efficiency and reduce friction in the Opportunity-to-Cash process while ensuring solutions are fit for high growth, complexity, and enterprise-level governance
- Ensure your product users and their use cases are considered working with Enterprise Architecture and partner product teams collaborating on requirements for product and pricing systems (product master, pricing engine, etc.)
- Operates using a Product Led Growth (PLG) model, partnering with stakeholders to ensure IT teams are focused on the highest priority, most impactful, work
- Partners with the business to understand objectives and goals to drive outcomes connecting people, processes, and systems
- Leads communication between the business and engineering teams to keep all stakeholders informed and aligned
- Communicates business objectives and requirements (BRDs) to engineering and scrum teams to ensure scope is understood and works with the business to resolve any ambiguities
- Stays on top of industry trends, bringing learnings and new solutions ideas to the stakeholder team
- Leads and nurtures platform vendor relationships including influencing and understanding vendors’ product roadmap and shares recommendations to match the overall business vision and goals
- Works with IT leadership to strengthen success measures and team performance
- Collaborates with peer IT product managers, fostering a culture of collaboration, data-driven decisions, and growth
- Adheres to and instills the IT product led growth (PLG) operating model
- Leads weekly roadmap meetings to collaborate on business priorities and roadmap placement and works with the appropriate teams to manage risks and capacity related issues
- Define, prioritize, and groom the product and pricing backlog working with cross-functional business partners and the scrum team
Our take
Cloudflare is a multi-service global network that provides web security and infrastructure, DDoS mitigation services, and a content delivery network. Founded in 2009, Cloudflare has risen to become an industry giant, with over 25 million global internet properties on its network.
Cloudflare has been responsible for a number of admirable initiatives, offering free web protection to human rights groups, journalists, artists, and US election websites. This goes some way to counteracting the flak Cloudflare has received in some circles for the controversial groups and users who use its services. This chequered history, however, has not affected its over 80% market share in the content delivery network field.
This is perhaps in part because it has proven sharp at staying abreast of the rapidly morphing tech and digital space and customer demands. For example, Cloudflare is shifting to 100% renewable energy usage to create a zero-emissions internet, and in 2020 released a feature that would help users navigate data privacy regulations by selecting where their data is stored.
And impressive third-quarter 2025 results show strong momentum, with revenue rising to $562 million from $430 million a year earlier. The company also raised its full-year guidance, underscoring confidence in continued growth. As demand for secure, cloud-based infrastructure keeps growing, Cloudflare's expanding platform and improving efficiency leave it well positioned to capture further gains in a rapidly growing market.
Steph
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Company benefits
- Take-what-you-need vacation: We encourage employees to find a comfortable work-life balance by taking as many days off as they need while still being able to perform their jobs satisfactorily. (We really mean it!)
- Paid maternity & paternity leave: Our global parental leave policy allows up to sixteen paid weeks of bonding leave time for all qualifying new parents.
- Employee benefits: We offer a comprehensive benefits package including healthcare, life insurance, short- and long-term disability, pension plans in accordance with the market practice in our locations.
- Commuter program: We are flexible about where we work and value connecting at the office. Our commuter benefits program is in place to support team members' commute to work via public transportation without the extra cost burden.
- Wellbeing: Global offerings that provide mental health, childcare and family forming support to our employees across our offices.
Company HQ
China Basin, San Francisco, CA
Leadership
Lee Holloway
(Co-Founder & Lead Engineer)Lee began their career as an Engineer at Homewarehouse for a year before working at Unspam Technologies for 4 years. They co-created Project Honey Pot in 2004 and Cloudflare in March 2009, serving as Lead Engineer of both to present.
Michelle Zatlyn
(Co-Founder, President & Co-Chair)Having worked for Investor Economics and I Love Rewards for a combined 4 years, Michelle worked at Toshiba for 3 years as a Product Manager. She then co-founded Cloudflare in 2009 as COO, and has served as President since 2020. She is also a Board Member at Atlassian.
Matthew Prince
(Co-Founder & CEO)Matthew studied for an MBA at Harvard Business School before co-founding Unspam Technologies in December 2001, and Cloudflare in 2009, where he has served as CEO ever since.
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