Senior UX Researcher, Brevo
Digital marketing platform
Job no longer available
Digital marketing platform
501-1000 employees
Job no longer available
501-1000 employees
Company mission
To empower businesses of every size to forge lasting customer relationships.
Role
Who you are
- A Senior User Researcher with at least 5+ years of hands-on experience in user research, with a wide range of quantitative & qualitative methods
- Fluent in English and French (mandatory)
- A strong communicator, experienced in working with cross-functional teams
- Proficient with tools such as Dovetail, Amplitude, FullStory, Maze, Typeform
- Results-driven with strong organizational and analytical skills
What the job involves
- Within the User Research team, you’ll collaborate closely with product managers, product designers, content designers, and system designers. You’ll join an international Product team of around 40 people
- Conduct B2B research projects throughout all stages of the design cycle, from problem definition to delivering actionable recommendations for the Product Team
- Participate in the creation of our User Research strategy alongside the Research and Product Teams
- Develop our User Research toolbox with the most relevant tools, methods, and frameworks
- Enhance expertise and promote the adoption of User Research within the Product Team to empower them in independently conducting research activities
- Collaborate closely with the Product Team and become a trusted research partner for one of our three product areas: Customer Management, Marketing Platform, and User Lifecycle
- Present your work in a compelling, engaging manner
- Drive a culture of user insights and the influence of User Research at a company-wide level
Our take
Brevo, formerly Sendinblue, is a digital platform that helps businesses grow and develop strong customer relationships. Specialising in email, SMS, Facebook, Chat, CRM, and more, it supports more than 300,000 active users across 160 countries, with offices in Seattle, Berlin, Bangalore, Sofia, Noida, and Toronto.
Unlike other marketing solutions focused on enterprise-level businesses, Brevo serves both B2B and B2C businesses and eCommerce sellers. It is committed to providing affordable and accessible marketing solutions to reach as many customers as possible. A recent acquisition of Yodel.io enabled the company to reduce digital marketing costs while creating additional features for customer success.
Brevo's position has strengthened in the growing market as more SMBs are going digital. The company is also targeting enterprise customers, including Louis Vuitton, the candy giant Haribo, Fujitsu, Amnesty International and Greenpeace. Having recently reached centaur status, the company is still building new products and acquiring smaller companies, targeting $1B Annual Recurring Revenue by 2030.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
63% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Sep 2020
$157.4m
SERIES B
Sep 2017
$34.6m
SERIES A
Total funding: $193.5m
Company benefits
- A unique opportunity to join an international and collaborative scale up environment in a hyper-growth context
- The chance to grow your professional and technical skills, with real room for career progression
- Shared ownership plan
- Paid time off and paid holidays
- Budget to support your workspace at home
- Optional health insurance package
- Bi-annual global company offsite; inter-office trips
- A modern office in a central location with free snacks/drinks and fun activities!
- Team events and more!
- Work's council benefits (HelloCSE)
- Very competitive referral program
- Second parent leave: 1 month of fully paid leave
Company HQ
Madeleine, Paris, France
Leadership
Armand Thiberge
(Founder & CEO)Acts as an investor for My Job Glasses, Backacia and SABI AGRI. Previously founded Dual Technologies Services.
Jeremy Cahen
(CPO)Serves as a founder and advisor for Harvestr, and as a President for eGG-one school. Previously acted as Founding President for oonity.
Steffen Schebesta
(Chairman of the Advisory Board)Acts as a founder and shareholder for Jurafuchs (Go Legal GmbH). Currently serves as a private investor for LIVEBUY and Vespucci Analytics, and as a shareholder and an advisory board member for RFQ2Go.
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