Director of Marketing Operations & Administration, Avenue One

• 8-10+ years of experience in an operations, creative, marketing or other management role
• High level of organizational intelligence, meticulous attention to detail and an ability to multitask
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams
• Ability to thrive in a fast-paced, dynamic startup environment and adapt to rapidly changing priorities
• Resourceful - can take whatever tools are available and use them to create positive outcomes
• Demonstrated experience in process optimization, project management, and change management
• Excellent strategic thinking and problem-solving abilities
• The ability to research, select and implement systems to support the team’s work
• Team management experience
• Strong leadership skills with a track record of building and managing high-performing teams
• Experience negotiating with vendors and other stakeholders

Desirable

• This new role will focus on supporting our team’s growth by managing team administration and operations and increasing productivity, efficiency and processes
• Administration and Operational Management
• ○ Oversee day-to-day operations across the Comms and Brand & Creative Services teams
• ○ Enable execution of Oversee Comms and Brand & Creative Services initiatives from ideation to implementation
• ○ Determine and prioritize tasks and allocate accordingly
• ○ Ensure accurate and timely reporting on project performance
• ○ Continuously optimize processes and systems within and across teams to improve efficiency and productivity
• ○ Proactively identify operational bottlenecks and preemptively implement solutions to optimize scalability and efficiency
• Cross-functional Collaboration
• ○ Ensure clear communication between the Comms and Brand & Creative Services teams and other teams - specifically internal clients - fostering effective collaboration and coordination to drive seamless execution of projects
• Strategic Planning
• ○ Identify and provide recommendations to improve the functionality, efficiency and production within Comms and Brand & Creative Services teams
• ○ Ensure alignment of operations with overarching business objectives and company goals(Avenue One Goal Cascade)
• ○ Develop and implement scalable operational strategies, systems, and processes to support the team’s (and therefore company's) growth trajectory
• ○ Analyze project operational data and provide regular reports to the executive team, highlighting areas for improvement and making data-driven recommendations
• ○ Create new policies to foster excellence in performance
• ○ Establish KPIs and implement performance tracking systems
• ○ Oversee internal team performance reviews
• Team Leadership
• ○ Build, mentor, and lead a high-performing operations team
• ○ Set clear goals and expectations, provide regular feedback and coaching, and foster a culture of collaboration, accountability, and continuous improvement
• ○ Coordinating internal training and professional development
• Vendor and Partner Management
• ○ Evaluate, negotiate, and manage relationships with external vendors and partners
• ○ Set up systems and processes to enable and ensure compliance with contractual obligations and quality standards