Client Service Associate, AlphaSights

English Speaker, 2023

£43k

OTE

£36k

BASE

Plus variable compensation based on performance

Entry and Junior level

London

3-5 days a week in office

Connecting businesses with industry professionals

Job no longer available

Meet the team

Connecting businesses with industry professionals

1001+ employees

B2BLead generationMarket researchCommunicationConsultingCustomer serviceFinancial ServicesSaaSOutsourcingSales

Job no longer available

Meet the team

£43k

OTE

£36k

BASE

Plus variable compensation based on performance

Entry and Junior level

London

3-5 days a week in office

1001+ employees

B2BLead generationMarket researchCommunicationConsultingCustomer serviceFinancial ServicesSaaSOutsourcingSales

Company mission

To equip global investors and business leaders with the knowledge that powers better decisions, and our people with the skills that power successful careers.

Job

Company

Role

Who you are

Track record of strong scholastic and academic achievement (equivalent of 2:1 or above achieved in a Bachelor’s degree)
Noteworthy extracurriculars throughout school and university
Relevant internship experience evidencing interest in a career in business
Outstanding communication skills
Ability to plan and prioritize daily tasks/responsibilities
Stress resistance – able to work and get things done under pressure
Fluency in English (C2/C1 level fluency will be assessed); additional modern European language or experience living or working in continental Europe would be a plus

What the job involves

Field incoming client briefs and identify the knowledge gaps they’re looking to fill
Utilize business acumen to identify relevant experts in the industry or topic of interest
Proactively schedule calls with prospective experts via phone and email (including cold calling)
Engage experts and vet them against your client’s questions
Propose a shortlist of experts to your client and schedule and manage all client-to-expert interactions
Deliver excellent service to both clients and experts

Application process

First round video interview with Recruiting
(followed by a language assessment if applicable)
Second round interview with client service management
Final round interview with leadership
Interview Process Outcome

Salary benchmarks

Our take

Businesses often invest significant time and effort into finding expert knowledge in a process that can be a difficult and arduous. AlphaSights bridges the gap between businesses and industry experts by sourcing people with relevant knowledge so businesses don't have to.

Through the use of artificial intelligence, AlphaSights is able to provide an end-to-end service for businesses whilst rigorously complying with company requirements. A central, ever-evolving system allows the company to keep on top of the new and most relevant industry professionals in real-time to provide tailor-made and effective service.

AlphaSights supports private equity funds, hedge funds, consultancies, Fortune 500 companies and Social Impact & Non-Profits.

Kirsty

Company Specialist at Welcome to the Jungle

Meet the team

178 people

Martin, Manager, Consulting

Our mission

We serve the world's top investors and business leaders. Our success relies on us fielding an elite team that clients see as an extension of their own

Insights

4% employee growth in 12 months

Glassdoor (3.4)

Trustpilot (4.9)

Company

Funding (1 round)

Jan 2008

$9.3m

SEED

Total funding: $9.3m

Company benefits

4% matched pension contribution on qualified earnings
Comprehensive private health insurance coverage and dental insurance
25 vacation days in addition to bank holidays and business closure between Christmas and New Year’s
Offices in central London; subsidised lunch plus free breakfast, snacks and fruit throughout the day
Option to work from home on Fridays

Company values

Results-orientation: Simply put, we exist to achieve results - for our clients, our people and our company. Actions speak louder than words, but results speak louder than actions
Drive: We pursue ambitious goals, and we have the grit and patience to achieve them. Success is no overnight miracle - it comes from doing ordinary things extraordinarily well, every day
Empathy: We seek to deeply understand others' needs and perspectives, add value to their lives, and build lasting, trust-based relationships
Adaptability: The world around us changes constantly. We think on our feet, pivot quickly and embrace ambiguity and change positively
Humility: We view ourselves as a work-in-progress and look to learn, grow and improve every day. We are aware of just how much better we can still become

Company HQ

City of London, London, UK

Leadership

Max Cartellieri

(Co-Founder & Co-CEO)

Began their career as a Consultant at McKinsey & Company. They then went on to co-found Ciao where they served as the Co-CEO for 7 years before co-founding AlphaSights

Andrew Heath

(Co-Founder & Co-CEO)

Began their career as an Associate at The Boston Consulting Group. They then spent 7 years as a Managing Director at GoIndustry DoveBid.

People progressing

Pip Smith

After joining AlphaSights back in September 2019 as part of the Lateral Recruitment function, Pip has helped to grow teams across the business and elevated to Senior Recruitment Associate and now Talent Acquisition Manager.

People breakdown

Working location

100%

Hybrid

Last updated on 04 December 2024

Diversity, Equity & Inclusion at AlphaSights

We believe that investing in DEI is the right thing to do and is vital to driving progress. We go the extra mile to build teams of people with diverse backgrounds and experiences because diversity of thought drives innovation and knowledge diffusion which creates value for our clients, employees and society
Diversity: We strive to build diverse teams, so we heavily invest in identifying and attracting top talent with diverse backgrounds and experiences
Equity: Fair and equal treatment is in our DNA. Our processes, culture and values are designed to ensure everyone is treated equitably and with respect
Inclusion: Our community is vibrant and we want all employees to have a feeling of belonging at AlphaSights. Through our Employee Resource Groups (ERGs) we provide support and community for employees globally

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